- Merck & Co. (Durham, NC)
- …to review and approve compliance documents, as per procedures or need.Supply - Support Tier .- Exercise judgment and decision making to ensure quality product ... and collaboration skills responsible for supporting Operational Readiness projects to support biological processes for a new manufacturing facility or currently… more
- Merck & Co. (Durham, NC)
- …continuous improvement-- Review and approve compliance documents, as per procedures or need.Supply/ Support Tier - Exercise judgment and decision making to ensure ... to meet immediate business objectives even through adversity. This role will support drug product in regulated, clean room environments complying with current Good… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …barriers, and the evolving marketplace. The role will lead the training efforts and support the needs of a variety of DSI teams to include the Access Teams, ... align with the strategic vision of evolving into a solutions oriented, top tier oncology Market Access function. This individual will be immersed in designated… more
- Repligen (Waltham, MA)
- …which includes setting objectives, monitoring performance and promoting development plans. Support Customer Audits related to all QC ... qualification documentation and executionThis role will also provide extensive support with document writing, document revisions, and handling investigations. Must… more
- Raytheon (Tewksbury, MA)
- …to the LTAMDS Array IPT Lead. The LTAMDS program is a multiple year, multiple customer program that will be ramping up in production. The Sub-IPT lead will own one ... material delivery, build, and test. The work will involve support in the IADC facility as well as suppliers...and strategic plans across multiple teams, program, department, and customer leadershipSeek opportunities to fill any role necessary to… more
- Proven IT (Phoenix, AZ)
- …technical maintenance and trouble-shooting support . This is the basic level of customer support . The Tier I Engineer is a generalist with a broad ... required to understand the inner workings. Responsibilities + Aids support to the Proven IT Helpdesk which is the...as a team with Tier II and Tier III to solve a customer 's issues.… more
- ManTech (Vienna, VA)
- **ManTech** seeks a motivated, career and customer -oriented ** Tier I Support Engineer Nights** to join our team in **Tysons, VA.** The ** Tier I ... be part of a global team that provides 24x7 support to help customers seamlessly operate their hybrid on-premises...runbooks and playbooks to provide a meaningful resolution to Customer + Provide high-touch assistance to highest Tier… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …as needed Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report ... customer issues related to broadband IP communication via satellite transmission; support complex systems installations and startup at customer sites. +… more
- Screencastify (Chicago, IL)
- …are in danger of churning, while surfacing expansion opportunities when appropriate for the customer . + Support our higher tier accounts in partnership with ... join our Squad! About the role Screencastify is seeking a Customer Success Manager II to support our school district and organization customers, in order to help… more
- OrderMyGear (Dallas, TX)
- …inquiries and assisting customers in understanding and navigating our software while maintaining top- tier customer support . This position requires two days ... Create Solutions We Enjoy the Ride EMBRACE IT. OWN IT. ALL IN. Support @ OMG The Customer Support Team regularly interacts with our users and troubleshoots… more
- M. C. Dean (Norfolk, VA)
- …+ Resolve complex system issues for physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support ... + Work with engineering and integrators on new system design + Provide tier II/III support for customer issues reported through the help desk + Proper… more
- COOLSOFT (Denver, CO)
- …information and troubleshooting methods attempted, to create tickets within the ticketing system. Tier I and II Customer Support job description: Provide ... Client Info : CO OIT Description: The my Colorado Customer Support work unit is responsible for...position provides Tier I and II technical support and customer assistance for the my… more
- CACI International (San Antonio, TX)
- …responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS Applications. ... Tier 2 Cerner Application Support Analyst...communicate technical matters to a non-technical audience + Strong customer service and communications skills + Strong critical thinking… more
- Dobson Fiber (Oklahoma City, OK)
- The Technical Support Tier 2 under general supervision, provide technical software, hardware and network configuration and support for voice and internet ... by step solutions in a call center environment. The Tier 2 Support Techs work within the...create detailed work logs and technical documentation in resolving customer trouble issues and configuring new services for a… more
- William C Brown Inc (Springfield, VA)
- … our intelligence customer activities in Springfield, VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service support ... Systems Administrator ( Tier 2 Desktop Support ) EOE Statement...and 3+ years of prior relevant experience. Location: On Customer Site.US Citizenship Required. COVID-19 Vaccination. Location Springfield Full-Time/Part-Time… more
- Envita Medical Center (Scottsdale, AZ)
- Job Title: IT Support Specialist / Cabling Technician ( Tier 2) Location: Scottsdale, AZ (located specifically in North Scottsdale, at East Bell Road and the 101) ... Position Description This position is responsible for providing excellent customer service, troubleshooting, triaging, and resolution or ensuring accurate...Job Responsibilities: * Provide Tier 1 and Tier 2 level desktop support via phone,… more
- M. C. Dean (Boulder, CO)
- …+ Resolve complex system issues for physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support ... success in this role. + Manage physical security system support to meet service level agreements. + Analyze physical...networking, VLANS and routing. + Requires reliable attendance at customer site during work hours required by customer… more
- M. C. Dean (Arlington, VA)
- …+ Resolve complex system issues for physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support ... are not limited to:** + Manage physical security system support to meet service level agreements. + Analyze physical...workstations, and system extensions. + Requires reliable attendance at customer site during work hours required by customer… more
- CACI International (Washington, DC)
- …to commute to the NAC when required._ **Responsibilities:** * Conduct technical services and support at the Tier I level, including WAN and LAN connectivity, ... NOSC Infrastructure Tier 1 Shift Lead Job Category: Information Technology...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate resolution ... Eligo Energy is seeking a Customer Service Representative who wants to provide excellent...in a call center environment, you will work to support commercial and residential customers with their accounts. Your… more
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