- Amazon (Seattle, WA)
- …initiatives from agent to executive levels. Key job responsibilities As the Learning Technology Lead , CX you will be instrumental in shaping the future of our ... support our customers. We are seeking a Learning Technology Lead for eero's customer experience division. The ideal candidate...A day in the life As a Learning Technology Lead you will: - Build, manage, and set the… more
- Capgemini (San Francisco, CA)
- **Job Title:** CX and Marketing AI Lead **Job Location:** Hybrid (preferred base location: Atlanta, Dallas, Houston, Chicago, NYC area, San Fran, & Seattle) ... **Job description:** The CX and Marketing AI Lead will have expertise in omni-channel marketing analytics and customer experience. As a subject matter authority… more
- Capgemini (Chicago, IL)
- …**Job:** _Developer_ **Organization:** _NA APPS LOC PRACTICE_ **Title:** _Microsoft CX Dynamics 365 Tech Lead_ **Location:** _IL-Chicago_ **Requisition ID:** ... + Strong understanding on Power Platform for additional customizations. + Experience with Power Pages to build customer facing portals. + Experience of Power Virtual Assistant implementation + Experience with Sales Premium License features Sales Hub, Sales… more
- Amazon (Washington, DC)
- …us well for the long-term. As a Senior Manager, Product Management - Tech, Ad CX , you will lead the charge in defining, inventing and launching ad solutions ... fast delivery. Key job responsibilities - Set a global product vision for Ad CX - Lead a team of Product Managers in developing and executing on a high-impact,… more
- Warner Bros. Discovery (Tallahassee, FL)
- …here you can thrive. **Your New Role ** The Customer Support Lead will provide guidance to coordinators, assist with escalated customer contacts, communicate ... leaders, to ensure errors and issues are reported and prioritized. The Team Lead must have strong interpersonal and communication skills and have the capacity to… more
- SAP (New York, NY)
- …digital journey and direction motion for our customers. **What youll do:** + Lead cross functional workshops across board areas including M&S, CS, PE, T&I ... organizations to develop customer journeys and services maps + Leverage human-centered design principals to create compelling experiences as applied to customer journeys and for key moments of truth + Define future state solutions for technology tools across… more
- BGB Group (New York, NY)
- …experience strategies across all touchpoints and channels. The successful candidate will lead CX initiatives, fostering a culture of continuous improvement and ... touchpoints to enhance the overall customer experience and satisfaction. Tactical Planning: Lead the tactical planning of CX initiatives, ensuring alignment with… more
- CBRE (New York, NY)
- …an exciting career with CBRE?_ **About The Role:** The Regional Customer Experience ( CX ) Operations Lead will work closely with the product, client solutions, ... Regional Customer Experience Operations Lead Job ID 169485 Posted 06-Jun-2024 Service line...support the operationalization of asset and client-specific customer/tenant experience ( CX /TX) services. This is a dynamic and hands-on role… more
- Amazon (Newark, NJ)
- …each other. Imagine your future with us. ABOUT THIS ROLE The Customer Experience ( CX ) & Conversion Rate Optimization (CRO) Lead will optimize the Audible ... Audible across the US & Canada, Europe, APAC, and Latin America. The CX & CRO Lead will work in collaboration with local marketing teams, analyze customer data,… more
- Zurich NA (Schaumburg, IL)
- …person will work in a hybrid schedule at our Schaumburg NA HQ. As a UI/UX/ CX Lead , your main responsibilities will involve: + Gather and evaluate user ... Lead UI/UX Designer 111806 Zurich North America is currently hiring a Lead UI/UX Designer and this… more
- Target (Minneapolis, MN)
- …simplicity, value, and delight for every touchpoint. **About the role:** As a ** Lead Quantitative Product Researcher** , you'll use your experience with surveys and ... upon each other's work and develop compelling narratives about research findings + Lead synthesis and analysis of research findings - activating the insights gleaned… more
- UL, LLC (Brea, CA)
- …performance. + Conduct comprehensive drawing and design reviews of MEP systems as related to Cx requirements. + Lead and conduct field Cx activities on job ... existing building energy assessments and audits and new construction commissioning ( Cx ) within UL's Asset and Sustainability Performance group. + Complete existing… more
- Hensel Phelps (Kuna, ID)
- …and maintain Cx progress visual tracking/status tools + Develop agenda and lead project Cx team meetings communicating the Cx schedule, sequencing, ... commercial construction with an MEPF/building controls contractor, general contractor, and/or Cx agency. + A bachelor's degree or relevant experience, preferably in… more
- iParametrics LLC (Irvine, CA)
- …maintain Cx progress visual tracking / status tools. + Develop agenda and lead project Cx team meetings communicating the Cx schedule, sequencing, ... trade partners during through plan development, inspections and ultimately the Cx testing process. + Competency surrounding utilization of all standard MEPF/building… more
- Concentrix (Columbus, OH)
- …to build compelling account-growth plans. + A confirmed ability to develop and lead CX Transformation conversations across a broad spectrum of C-level executives ... the world's most customer-obsessed companies to conceive, engineer, and deliver pioneering CX transformation solutions that power our clients' success. Our teams are… more
- Amazon (New York, NY)
- …* Determine appropriateness of ad content based on regulatory and market considerations. * Lead Ads CX program reviews with leadership of the end-to-end PV ads ... you will invent, improve and drive Prime Video Ad CX , in order to surprise and delight both streaming...This role focuses on Prime Video Ad Customer Experience ( CX ) Rules and Ad CX strategy, with… more
- BASF (Research Triangle Park, NC)
- **Now Hiring! Regional CX Strategy Manager, US Ag - Research Triangle Park, NC** Research Triangle Park, NC **The world needs creative solutions. We need YOU!** ... chemistry happens ** Join our team as the Regional CX Strategy Manager and make a significant impact on...our US AgSolutions business. In this role, you will lead the mid-long term customer experience strategy and drive… more
- AdventHealth (Altamonte Springs, FL)
- …- Altamonte Springs, FL** **The role you'll contribute:** The Consumer Listening CX Program Manager at AdventHealth is focused on listening to the ... and decisions across the organization. As the Consumer Listening CX Program Manager, you will be responsible for leading...**The value you'll bring to the team:** . Initiate, lead , and deliver the Consumer Listening team's key strategic… more
- Mastercard (Arlington, VA)
- …better business results. **Title and Summary** Principal Solution Architect - GCC CX Technology Principal Solution Architect - GCC CX Technology Overview ... the customer lifeline to the Mastercard organization. In this role, you will lead the architectural strategy, design and development of scalable and reliable contact… more
- Amazon (Sumner, WA)
- …even image yet. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing support to internal fulfillment and ... ship customer orders. In this role on the MSP CX team, you will be responsible for developing, implementing...and performance management. In this role you will also lead deep dives into product performance issues and/or systemic… more