- NRG Energy, Inc. (UT)
- …with our customers. This Program Manager will lead a single program or multiple programs within our CX group, depending on size and complexity, ... looking for:** **EXPERIENCE** : We are seeking a candidate with extensive program management experience, demonstrated through a proven track record of successfully… more
- Amazon (Bellevue, WA)
- …organization? Amazon Delivery's Customer Experiences team (ADX CX ) is seeking a Senior Design Program Manager to architect the operational backbone that ... to their unique challenges and working styles. In direct partnership with senior leaders and our broader design organization, you'll define what operational… more
- Capgemini (New York, NY)
- …by Capgemini. **Job:** _Technology Strategy_ **Organization:** _INVENT DESIGN_ **Title:** _frog CX Transformation - Platform Advisory Senior / Managing ... **_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This role requires experience in_ **_Marketing, Sales, Service and… more
- Amazon (Seattle, WA)
- …content including Amazon Originals, Live Sports, and more. We are seeking an Ad CX Quality Programs Manager to lead and standardize quality control processes ... Engineering, and Operations teams * Provide regular reporting on quality metrics and program effectiveness to senior leadership Basic Qualifications - 6+ years… more
- Qualtrics (Seattle, WA)
- …to business. Join over 5,000 people across the globe who think that's work worth doing. ** Senior Software Engineer - CX Core** **Why We Have This Role** We are ... focuses on providing high-quality, easy-to-use, beautiful UI that makes CX programs simple to set up and program...Personalized career planning - you will work with your manager to design a plan based on your experiences,… more
- Amazon (San Francisco, CA)
- …The Amazon Music Customer eXperience Infrastructure (CXI) team is seeking an entrepreneurial Senior Product Manager , Technical to own and drive our Multi-Modal ... end product delivery experience - 5+ years of technical product or program management experience - Bachelor's degree - Experience contributing to engineering… more
- Amazon (New York, NY)
- …of exclusive content which positions us well for the long-term. As a Principal Product Manager - Tech, Ad CX , you will lead the charge in defining, inventing ... responsibilities - Set a global product vision for Ad CX - Launch high impact products and services that...leader on the team, you will make recommendations to senior leaders and drive alignment across levels, functions, and… more
- Amazon (Sumner, WA)
- Description Amazon is looking for a Program Manager with a strong understanding of materials, packaging, and the e-commerce journey. They should have a proven ... projects/programs across multiple verticals. We are looking for a program manager with extensive program ...milestones and project performance. About the team The AMXL CX Strategy/Concessions team has a 360-degree approach to continuously… more
- Amazon (Nashville, TN)
- Description In the Mechatronics & Sustainable Packaging Customer Experience(MSP CX ) organization, we have the unique role and privilege to work backwards from our ... Engineer should be adept at developing new work scopes for a program , including creating Requests for Proposals (RFPs), establishing requirements and Service Level… more
- Amazon (Seattle, WA)
- …a broader customer audience and encourages more sustainable shopping practices. The Pre-Owned CX Principal Product Manager will own defining and driving the ... impact. We seek an experienced and entrepreneurial Principal Product Manager - Technical with a passion for delivering world-class...create roadmap planning * Developing and driving mechanisms with senior leaders on the progress of the CX… more
- Amazon (Seattle, WA)
- …leader in entertainment with the best experience for customers and partners. As the Senior Product Manager - Technical (PMT) for Fire TV Personalization, you ... success metrics Basic Qualifications - 5+ years of product or program management, product marketing, business development or technology experience - Bachelor's… more
- Amazon (Tempe, AZ)
- …The Last Mile Short Term Labor Planning Products team is seeking an experienced Program Manager to define and lead product and feature rollout processes, as ... technology and processes. The ideal candidate will combine strong program management skills with customer experience expertise, a passion...and reporting - Drive data-informed decision making - Report CX metrics to senior leaders - Collaborate… more
- Amazon (Seattle, WA)
- Description The Kindle/Books Design and Research Studio seeks a talented, motivated Senior UX Program manager to mature Design Operations by driving programs ... Studio teams to adopt and leverage design systems and CX guidelines, and improving connective tissue across product teams....lives of millions and millions of readers. As a Senior UX Program Manager , you… more
- Point32Health (Canton, MA)
- …**Job Summary** Under direction of the Director, Customer Experience ( CX ), the CX Measurement & Improvement Program Manager is directly responsible for ... Using a research-based and data-driven approach while grounded in customer-centricity, the CX Measurement & Improvement Program Manager will work… more
- Amazon (San Francisco, CA)
- Description We are looking for a talented Senior Program Manager to scale ART19's publisher partnership and customer experience programs. This position will ... ART19's supply acquisition and customer experience functions, help define overall program goals, objectives, inputs/output metrics, and business reporting cadence. *… more
- Amazon (Seattle, WA)
- …at Amazon, and reducing our cost to serve. The team is seeking an experienced Senior Program Management leader to define the strategy and drive the execution of ... and Recommerce, Customer Service and US 3P provide key program updates for leadership visibility and input * Own...insights and tools for sellers in Seller Central and CX features for customers to make better informed decisions… more
- Walmart (Bentonville, AR)
- **Position Summary ** **What you'll do ** Join Walmart International as a Senior Manager to lead our Self-Service Registration team for our Mexico Marketplace. ... and maximizing their sales. This role will lead outreach, engagement, and program adoption initiatives aimed at elevating Seller Experience (SX) and, in turn,… more
- Amazon (Seattle, WA)
- …Stores Regionalization team at Amazon is looking for an experienced and highly skilled Senior Product Manager - Tech to lead a high-impact initiative that will ... opportunities for career development. We are looking for a Senior Product Manager with business and technical...from stakeholders by writing narratives and influencing peers and senior leadership. * Create program goals and… more
- Amazon (Seattle, WA)
- …Stores Regionalization team at Amazon is looking for an experienced and highly skilled Senior Product Manager - Tech to lead a project with strategic ... opportunities for career development. We are looking for a Senior Product Manager with business and technical...from stakeholders by writing narratives and influencing peers and senior leadership. * Create program goals and… more
- Amazon (Seattle, WA)
- Description Amazon is seeking a creative, thoughtful and customer-obsessed Senior UX Manager to help us define the future of Selling Partner Experience. As a ... and external teams to deliver innovative seller-facing experiences across stores world-wide. As a Senior UX Design Manager , you will lead a team of individual… more