- DISH Network (Littleton, CO)
- …Retail Wireless CX Optimization within the Retail Wireless Business Operations group. The Data Analyst , CX Process Optimization will be responsible ... into customer behavior, operational performance, and the impact of process changes. This analyst will work closely...to provide data -driven insights and recommendations for process improvements and CX initiatives + Communicate… more
- Arvato Bertelsmann (Easton, PA)
- We are looking for a data -driven and customer-focused Customer Experience ( CX ) Analyst to join our team. In this role, you will analyze customer feedback, ... identify trends, root causes, and opportunities for improvement. Monitor key CX metrics across the customer journey-onboarding, fulfillment, issue resolution, and… more
- Papa John's International (Louisville, KY)
- …identify trends, bottlenecks, and opportunities for improvement. The CX Analyst collaborates with cross-functional teams to implement data -driven solutions ... **Job Summary** The CX Analyst for PapaCall plays a...with operations, training, and quality assurance teams to implement process improvements and training initiatives. + Create and maintain… more
- PulteGroup (Tempe, AZ)
- Job Summary: The Senior Analyst is responsible for the analysis of highly complex applications, websites, databases and systems, providing third-level technical ... Responsibilities: + Conducts analysis of business and system processes, system data , integration, and reporting. + Performs strategic research and defines, tests,… more
- Guidehouse (Mclean, VA)
- …Secret **What You Will Do** **:** Guidehouse is seeking a talented and experienced CX and BA to join our team, focusing on delivering customer-centric solutions that ... role, you'll work at the intersection of product management, customer experience ( CX ), user experience (UX), and agile business analysis. You'll collaborate with… more
- Meta (Burlingame, CA)
- **Summary:** As a Data Analyst Lead at Reality Labs' Customer Experience ( CX ) team, you'll be part of a global team that unlocks the power of customer ... stakeholders, and exhibit proven organizational and presentation skills. **Required Skills:** Data Analyst Lead - Customer Experience Advanced Analytics… more
- Blue Cross and Blue Shield of Louisiana (Baton Rouge, LA)
- …to Louisiana is preferred for all positions. **POSITION PURPOSE** The Experience Engineering Analyst works side by side with CX director, manager and other ... inform technical innovations, and deliver an improved customer experience. + Support CX team through data analysis, campaign develop and execution, measurement,… more
- Meta (Austin, TX)
- **Summary:** As a CX Analyst Lead at Reality Labs' Customer Experience ( CX ) team, you'll be part of a global team that unlocks the power of customer feedback ... satisfaction and loyalty by analyzing customer support surveys and operational data to identify areas for improvement, while partnering with cross-functional teams… more
- Mastercard (O'Fallon, MO)
- …greatest potential._ **Title and Summary** Senior Customer Experience and Engagement Analyst Overview * Drives a strong customer-centric focus across the enterprise ... a strong emphasis on deriving insights from unstructured text data * Utilize advanced text analytics techniques such as...effectively * Experience with driving ROI in a prior CX function * Strong understanding of CX … more
- Capital One (New York, NY)
- …(ie Financial Services) as well as other relevant industries (eg MarTech, Social Media, CX /UX, Data Analytics/Big Data ). Ideal candidates will have a ... Senior Business Analyst - Industry & Competitor Intelligence **Summary:** As...For technical support or questions about Capital One's recruiting process , please send an email to ###@capitalone.com Capital One… more
- ABM Industries (Atlanta, GA)
- …on ABM's Strategic Clients and/or Clients who operate controlled or highly regulated environments. The CX Analyst is a service delivery analyst (on the side ... of operations) in support of data and analytics related to driving internal and external...with internal and external business partners. * Develop and process internal and external analysis ensuring delivery of complete… more
- BlackRock (Atlanta, GA)
- …issues and work with DSC members and Microsoft to find solutions + Partner with CX Transformation, Client Data and Analytics teams to ensure data governance ... **About Client Experience** Our mission within the Client Experience ( CX ) organization is to make it easier for clients...implementation timelines + Design and integrate business processes and data flows + Partner with third parties to accelerate… more
- Amazon (Bellevue, WA)
- …is seeking a highly skilled and motivated person to help develop a world-class logistics process that delivers goods on time at the best cost as part of our Amazon ... team. We are a team of highly skilled engineers, data scientists, and technical experts who are relentlessly focused...to our customers. Key job responsibilities As a Business Analyst at Amazon, you will connect with world leaders… more
- UPMC (Pittsburgh, PA)
- …the general direction of the management team and senior staff, the Systems Analyst - Senior (Video Management System) requires a proficient level of experienced ... proficient understanding of multiple system/application development life cycles. + Data Confidentiality/Security: Maintain confidentiality of sensitive information at all… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …inspired by you. UKG, Inc. is seeking an experienced Senior Financial Analyst to support the Customer Experience organization. The Senior Financial Analyst ... business optimization, with focus on Partner spend and key initiatives transforming the CX organization. The ideal candidate can work at both a consultative level in… more
- Mass Markets (SD)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... partner in the industry. We are looking for a proactive and detail-oriented Real-Time Analyst to join our workforce management team. This role is crucial in ensuring… more
- HUB International (Chicago, IL)
- …leading success in mergers and acquisitions. **Sales Engineer: Engineering Partner Support Analyst - Remote** **Job Description:** This role is part of VIU by ... scenarios. + Support the Partner Activation team, ensuring a seamless onboarding process for new partners and optimizing activation workflows. + Lead and support… more
- UNUM (Chattanooga, TN)
- …help others, and join Team Unum today! **General Summary:** The Customer Experience Analyst works within the Customer Experience Insights Team with a mission to ... all of the company's operational areas while helping turn CX insights into action. This is a Hybrid opportunity...+ Ability to draw trends and correlations between multiple data sets. + Experience with experimental design, survey development,… more
- Mass Markets (AL)
- …including data validation and testing. + Identify opportunities for automation or process enhancements to improve efficiency and data accuracy. + Assist with ... POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering...performing complex reconciliations, supporting audits, and analyzing key financial data to help drive business decisions. This is an… more
- The Hartford (Hartford, CT)
- …partner needs to continuously improve the customer experience. RESPONSIBILITIES: + Conduct CX analyses: Leverage VoC data to conduct periodic analyses in ... CX feedback execution: Manage the digital survey intake process , and consult, design, and execute on the launch...etc.). + Experience as a project manager and/or business analyst preferred. + Proficiency in data analytics… more