- Capital One (Richmond, VA)
- Senior Director , Customer Support Leader (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can ... tirelessly seek to question the status quo. As a Capital One Senior Director of Customer Support, you'll have the opportunity to be on the forefront of building… more
- KPS Global, LLC (Fort Worth, TX)
- …and discipline staff REPORTING RELATIONSHIP This position will report directly to the Director Customer Operations and is a key member of the Leadership ... Team. STAFF & RESOURCES The Assistant Director Customer Operations will have a staff of 65+, covering 5 manufacturing and office locations. INTERNAL OPERATIONG… more
- Walgreens (Chicago, IL)
- **Job Description:** **Job Summary** Director of Customer Relationship Management (CRM) leads our customer engagement and retention strategies across both ... The Director will manage CRM programs across Walgreens' vast customer base, including pharmacy patients, loyalty members, and general retail shoppers, ensuring… more
- AbbVie (Irvine, CA)
- …LinkedIn and Tik Tok (https://www.tiktok.com/@abbvie) . Job Description The Associate Director , Customer Engagement and Injector Training - Chronic Migraine ... (CM) is accountable for developing, executing and managing Customer educational program offerings and leading HCP engagement planning for CM. This position will… more
- Honeywell (Atlanta, GA)
- As a ** Director , Customer Experience (CX) & Field Operations** here at Honeywell, you will have the opportunity to lead and oversee our customer experience ... work closely with cross-functional teams to develop and implement customer -centric programs that enhance customer satisfaction and...and engagement, and fostering an inclusive culture. As a Director , you will have the opportunity to manage and… more
- Danaher Corporation (Boston, MA)
- …Business System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Director , Customer Success is responsible for ... with direct reports based in the US and EMEA. The Director of Customer Success will collaborate closely with cross-functional teams including, sales,… more
- Amgen (Thousand Oaks, CA)
- …Let's do this. Let's change the world. In this vital role the Executive Director , Customer Analytics is responsible for building and leading a highly analytical ... US organization. This position reports to the VP of Customer Data & Analytics and is a key member...internal set of teams and functional groups. The Executive Director is expected to successfully coach the team to… more
- Merck (North Wales, PA)
- **Job Description** The Executive Director , Customer Engagement Orchestration will play a pivotal role in driving and managing the strategic direction and ... execution of omnichannel customer engagement initiatives within the US Market. Reporting to...leader will be responsible for orchestrating the omnichannel, enabling customer experiences, and optimizing engagement strategies across all digital… more
- Novo Nordisk (Plainsboro, NJ)
- …for patients, we look forward to hearing from you. The Position The Executive Director , Customer Experience will define the vision for customer experience ... and CX excellence, leading the development of a superior customer experience strategy by building CX journeys and guiding...This role aims to elevate the voice of the customer within our organization and foster a customer… more
- Advanced Energy (Fort Collins, CO)
- Director , Customer Quality **ABOUT ADVANCED ENERGY** Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly engineered, ... solutions for mission-critical applications and processes. AE's power solutions enable customer innovation in complex applications for a wide range of industries… more
- NCR VOYIX (Atlanta, GA)
- …around the world to your local favorite around the corner. Job Summary: The Executive Director , Customer Loyalty & Retention will play a pivotal role in shaping ... and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to...our approach to increasing customer loyalty and retention, while directly influencing our renewals… more
- AssistRx (Orlando, FL)
- Director , Customer Success is responsible for growing and developing AssistRx accounts, setting up and managing service expectations, providing broad specialty ... Ensures a seamless experience through all phases of the customer relationship. + Deeply understands customer goals...of the customer relationship. + Deeply understands customer goals and helps them meet their objectives by… more
- Pixalate, Inc. (New York, NY)
- Director , Customer Success Employment Type: Full-Time Location: Hybrid in NYC Area (US-Based Applicants Only) Pixalate is an online trust and safety platform ... for a dynamic, data-driven, and charismatic candidate to fill our Director of Customer Success in the East Coast. Successful candidates will advise executive… more
- R1 RCM (CA)
- …contributing to the overall financial health and success of the organization. As our Director of Customer Partner, you will be responsible for leading and ... orchestration. We are seeking a highly experienced and knowledgeable Director of Revenue Cycle to join our team. The...you will develop and execute strategic plans to enhance customer relationships and drive business growth. To thrive, you… more
- Generac Power Systems (Pewaukee, WI)
- …**About the Role** We are seeking a strategic, data-driven, and people-focused ** Director of Customer Experience** to lead and continuously improve our ... agents. This role is critical to delivering a seamless, responsive, and customer -centric post sale experience in a high-volume **B2C manufacturing** environment. The… more
- Takeda Pharmaceuticals (Lexington, MA)
- …is true to the best of my knowledge. **Job Description** **About the role:** The Director , Customer & Business Insights leads and manages a team responsible for ... execution. This leader serves as the "voice of the customer " and must then translate " customer learning"...of the customer " and must then translate " customer learning" into actionable recommendations based on key insights.… more
- RLDatix (UT)
- …collaborate globally to reach our ultimate goal-helping people. We're searching for a US-based Director of Customer Success - Renewals to join our North America ... can build a scalable, data-driven renewals function that ensures customer satisfaction, loyalty, and long-term value. The Director... customer satisfaction, loyalty, and long-term value. The Director of Customer Success - Renewals will… more
- Alamo Group Inc. (Mukwonago, WI)
- …the next step in your career and join a winning team! **Position Summary** The Director of Customer Support is responsible for positioning Super Products as the ... undeniable leader in customer satisfaction by delivering a comprehensive pallet of after-sales...position reports to the President and works closely with Director of Marketing, Director of Engineering, and… more
- The Coca-Cola Company (Irvine, CA)
- …that is as passionate as we are for our customers. We are looking for a Customer Operations Director to interface with customer and account teams to drive ... equipment, service, and quality program solutions to support customer value-creation. The Customer Operations Director will be a member of the Supply Chain… more
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