- EMCOR Group (Cambridge, MA)
- …accomplishment in support of assigned EFS clients.The Account Director is the customer 's primary point of contact above site level. The Account Director ... upgrades and supplier-managed interior/exterior maintenance. **Job Summary** The Account Director is the principal leader responsible for all aspects of… more
- Access Dubuque (Dubuque, IA)
- …direct marketing catalog and e-Commerce companiesΓCois seeking a ** Director of Contact Centers** to lead our customer experience strategy and operations. ... Director of Contact Center Operations **Colony...across teams. This individual will bring deep expertise in customer experience strategy and contact center innovationΓCosomeone… more
- GE Appliances, a Haier company (Louisville, KY)
- …enterprise standards, tools, and ethical frameworks. Relocation Assistance Available. **Position** Director , Digital Innovations - Contact Center AI Strategy & ... and any cross-functional interactions. Recommend, prove-out, and deliver changes to our contact -center AI platforms for various customer service departments to… more
- Capital One (Plano, TX)
- Director , Enterprise Know Your Customer (KYC)...for a position, and you require an accommodation, please contact Capital One Recruiting at ### or via email ... , Anti-Money Laundering (AML) Leader for Capital One's Enterprise Know Your Customer (KYC) program performs a key risk management leadership role in ensuring… more
- Celestica (Tucson, AZ)
- …of business risks and pricing structure for CM/ODM business + Excellent customer contact , negotiation and problem resolution skills. + Fosters, promotes ... Hyperscale datacenter customer and business ecosystem. **Detailed Description** The Customer Product (Vertical) Engineering Director is a senior technical… more
- Robert Half Finance & Accounting (West Chester, PA)
- Description Industry-leading company seeks a Director of Customer Experience with proven expertise in customer experience, customer service, customer ... success and leadership. As the Director of Customer Experience, you will oversee the proper operations of...and other full time accounting and finance opportunities, please contact us at ### and reference JO#03710-0013258502. Robert Half… more
- Microsoft Corporation (Redmond, WA)
- …**Product Marketing Director ** to lead product marketing for **Dynamics 365 Contact Center** , Microsoft's agentic contact center platform that brings ... customer value stories. + Direct experience in the Contact Center / CCaaS market, including familiarity with voice...customer engagement platforms. + Familiarity with Dynamics 365 Contact Center or broader Microsoft service solutions is a… more
- Texas A&M University System (San Antonio, TX)
- Job Title Associate Director , Customer Service Agency Texas A&M University - San Antonio Department Enrollment Management Proposed Minimum Salary Commensurate ... Scholarships. This position has direct oversight of the Assistant Director of Customer Service and collaborates with...have issues with adding documents to your application, please contact HR at ###. In compliance with ADA, if… more
- Robert Half-Robert Half Corporate (Walnut Creek, CA)
- **JOB REQUISITION** Branch Director (Administrative & Customer Support) **LOCATION** CA WALNUT CREEK **JOB DESCRIPTION** **Job Summary** As a **Branch ... Director ,** you will oversee multiple practice directors and/or double...Delegate responsibility. + Conduct effective meetings, trainings and presentations. ** Customer Focus** + Create, develop and execute on … more
- Otsuka America Pharmaceutical Inc. (Jefferson City, MO)
- **Job Overview:** The Director , Customer Engagement Platforms (CEP) will be responsible for overseeing the development, implementation, and optimization of ... Director for Engagement and insights Excellence, the Director will manage the Customer Engagement Platform...scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe… more
- USAA (Charlotte, NC)
- …be responsible for leading the workforce management functions within USAA Bank Contact Centers. Responsibilities of lead team include creation of base schedules for ... all new hire contact center service representatives, schedule alignment to demand pattern,...Routing Technology, Nice WFM, Genesys Decisions. As a dedicated Director , Workload Planning and Forecasting, you will be responsible… more
- Celestica (Richardson, TX)
- …represents company to customer at executive level. + Can act as the senior customer contact . + Leads initiatives with the customer , site and GCU to ... **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Director 1 **Job Title:** Customer Focused Team … more
- Capital One (Richmond, VA)
- Director , Product Management - Customer Fraud...for a position, and you require an accommodation, please contact Capital One Recruiting at ### or via email ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Robert Half-Robert Half Corporate (Toledo, OH)
- **JOB REQUISITION** Practice Director - Administrative & Customer Support **LOCATION** OH TOLEDO **JOB DESCRIPTION** **Job Summary** The primary responsibility ... of the **Practice Director ** is to maintain a consistent above average performance...internal staff, clients and candidates. + Conduct effective meetings. ** Customer Focus** + Lead customer retention and… more
- J&J Family of Companies (Titusville, NJ)
- …an Associate Director , Contract Strategy & Analytics within its Strategic Customer Group (SCG) on the Strategic Contracting team. Johnson & Johnson Health Care ... Systems Inc. provides account management and customer support services to key health care customers, including hospital systems and group purchasing organizations,… more
- ServiceNow, Inc. (Denver, CO)
- …Intelligence) + In partnership with the Account Executive, serve as a primary point of contact for the Customer from deal qualification through close + Be the ... Global Strategic Customers - Elevate, the mission of the Director - AMS Strategic Engagements (Large Deal Pursuits) is...to enable presentation of the right deal to the customer . The role also contributes to continuous improvement efforts… more
- J&J Family of Companies (Guaynabo, PR)
- …more at https://www.jnj.com/innovative-medicine We are searching for the best talent for Strategic Customer Group Director to be in Guaynabo, Puerto Rico. The ... Strategic Customer Group Director leads key accounts for...please email the Employee Health Support Center (###@its.jnj.com) or contact AskGS to be directed to your accommodation resource.… more
- J&J Family of Companies (Santa Clara, CA)
- …America **Job Description:** Johnson and Johnson MedTech is currently recruiting for a ** Director , Customer Success, Polyphonic** . This role is eligible for ... on their journey to wellness. Learn more at https://www.jnj.com/medtech **Overview** The Director of Customer Success, Polyphonic will lead the global,… more
- EMS LINQ (Austin, TX)
- …and educators navigate their daily challenges. **About The Role:** As the Senior Director of Customer Support, you will play a critical role leading ... excellence, and implementing best practices to meet and exceed customer expectations. The role of Senior Director ,...accommodation as part of the employment selection process, please contact ###@linq.com . This email address is reserved solely… more
- Rubrik (Palo Alto, CA)
- ** Director , Renewals and Customer Success Operations**...and retention rates and be a single point of contact for driving MBRs, QBRs for leadership teams + ... **Location: Palo Alto, CA. US** **Role overview:** As the Operations Director for Renewal and Customer Success function, you will be pivotal in maximizing … more
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