- Hologic (San Diego, CA)
- Sr Director , Service Marketing and Customer Success United States Marlborough, MA, United States San Diego, CA, United States Denver, CO, United States As a ... across the world to our customers. The Senior Director of Global Service Marketing and Customer Excellence is responsible for an all-inclusive up and… more
- Capital One (Richmond, VA)
- Senior Director , Customer Support Leader (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data ... question the status quo. As a Capital One Senior Director of Customer Support , you'll... experience + Experience designing scalable processes for proactive customer support and self- service solutions… more
- Baptist Memorial (Memphis, TN)
- … Summary The Senior IT Director of Service Delivery and Customer Experience oversees IT customer service throughout the Baptist corporate ... areas of responsibility are oversight of all IT site support functions across the organization through a management team,...Employee referral program Job Summary: Position: 14877 - System Director - Service Delivery & Customer Experience… more
- The Cigna Group (Bloomfield, CT)
- …Summary:** The Managing Director of the Pharmacy Benefit Management (PBM) Customer Service Operations will be responsible for leading and overseeing the ... customer service department for pharmacy operations, ensuring...exceptional leadership skills, and a passion for enhancing the customer experience. **Scope of Job:** The Managing Director… more
- Robert Half-Robert Half Corporate (Lynnwood, WA)
- **JOB REQUISITION** Practice Director (Administrative & Customer Support ) **LOCATION** WA LYNNWOOD **JOB DESCRIPTION** **Job Summary** The primary ... responsibility of the **Practice Director ** is to maintain a consistent above average performance... customer retention and expansion strategy. + Build customer loyalty by providing superior service . **Leadership… more
- Interstate Waste Services, Inc. (Teaneck, NJ)
- …while maintaining our small business family style culture. **Essential Job Summary:** As the Director of Customer Service , you will play a pivotal role ... in leading and overseeing all aspects of our customer service operations. You will be responsible...department, including inbound and outbound call center activities, email support , and other communication channels. + Develop and implement… more
- Amazon (Austin, TX)
- … Engagement Technology Team and our mission is to design Earth's best customer service where every interaction is intuitive, effortless, seamless, and ... empathetic. We are seeking a customer -focused Director of Software Development to lead...service technologies and generative AI solutions for Amazon Customer Service . In this role, you will… more
- Mass Markets (Dallas, TX)
- …trusted partner in the industry. We are seeking an experienced Insurance Call Center Customer Service Director experienced in Property and Casualty and Life ... insurance to support complex business process outsourcing accounts. In this role,...questions and a brief pre-employment test. - POSITION RESPONSIBILITIES Customer Service Directors manage the day-to-day client… more
- Lilly (Indianapolis, IN)
- …at the LTC-South Campus. The Associate Director - IDAP Supply Chain Customer Service provides leadership to the Site on Affiliate Order replenishment and ... (ie, SAP / APO). **Quality:** + Ensures compliance with all regulations and support of a Quality-orientation by: + Identification of required training and monitoring… more
- XL Specialized Trailers (Manchester, IA)
- …extended leadership team. This job will primarily be responsible for maintaining effective customer service in parts, service , and warranty for customers ... Duties and Responsibilities: Overall leader and process manager for customer service team which includes Parts, ...5-S and Kaizen. Perform any other tasks assigned to support and improve the overall operations of the XL… more
- Madison Gas & Electric (Madison, WI)
- ** Director - Operations Service & Support ** Location **Madison** Job Category Apply Now ... a team of professionals that are responsible for operational services and support functions within MGE. This includes leadership over Generation and Distribution… more
- KPS Global, LLC (Fort Worth, TX)
- …in ensuring a seamless, high-quality experience for customers by overseeing daily customer support functions and implementing strategies to enhance customer ... satisfaction. This role requires leadership in optimizing workflows, managing customer service teams, and collaborating across departments to meet the… more
- DriveTime (Tempe, AZ)
- …+ Knowledgebase build-out + Service desk Institute (HDI) certification as a HDI Support Center Manager or Director certified is a plus + Certification such ... Team Leads will oversee the end-to-end management of IT support requests, incidents and escalations ensuring service ...driving continuous improvement and ensuring the delivery of exceptional customer service . + Expand Service … more
- Amazon (Seattle, WA)
- … Engagement Technology Team and our mission is to design Earth's best customer service where every interaction is intuitive, effortless, seamless, and ... need additional help we ensure the best possible human support through industry leading tools. We innovate relentlessly, spending...You lead with deep empathy for our customers, our customer service associates, and your team. -… more
- HCA Healthcare (Nashville, TN)
- …staff performance and capabilities; create an environment that promotes team orientation and customer service + Creates the vision and strategic direction for ... invests in you as a Human Resources Shared Services Director ? At HCA Healthcare, you come first. HCA Healthcare...develop strategies to meet business needs and improve the customer service experience by monitoring audit results… more
- Capital One (Mclean, VA)
- Director , Product Management - Customer Core and Identity Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- University of Michigan (Ann Arbor, MI)
- …analytics and visualization or strong desire to learn; and + Dedication to customer service approach to work, sufficient to enable a faculty-centric approach ... Assistant Director , Corporate Research Support Apply Now...of the world's most powerful engines for scholarly research, service , and impact. Sustaining and supporting the University's robust… more
- City of New York (New York, NY)
- …that necessary resources and tools are available for quality customer service delivery; liaise with bureau management to support strategies and disseminate ... the Bureau of Customer Services seeks a Director for our new Service Termination Unit....one (1) year of satisfactory supervisory experience in a customer service environment. The selected candidate will… more
- Amgen (Thousand Oaks, CA)
- …solution, supporting scenario assessment, and driving business performance optimization to ensure customer service capabilities remain first in class and in ... us and transform the lives of patients while transforming your career. **Associate Director Business Performance & Customer Insights Strategy (BPCI) - Americas**… more
- City of New York (New York, NY)
- …Administration's provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-sufficiency via ... eviction prevention services, adult protective services, job training, employment plans/ support , domestic violence assistance, child support enforcement, etc.… more
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