• Director - CX Strategy

    Dominion Energy (Richmond, VA)
    Director - CX Strategy Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers every day. If ... position does not offer relocation assistance. **Job Summary** The Director , CX will lead the development and...Virginia and North Carolina markets align with the company's CX strategy . This role identifies and addresses… more
    Dominion Energy (05/17/25)
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  • CX Brand Director

    Bright Horizons (Newton, MA)
    …families to thrive both personally and professionally. **Job Summary:** We are looking for a Senior Director of Brand and CX Strategy to help us grow our ... **Primary Purpose** The CX and Brand Director will help...consumer touch point. **Key Responsibilities:** + **Develop and Implement CX Strategy :** Design and execute a customer… more
    Bright Horizons (03/14/25)
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  • frog CX Transformation - Platform Advisory…

    Capgemini (New York, NY)
    …Partnering with passionate leaders and visionary entrepreneurs, we apply creativity, strategy , design and data to re-invent businesses, drive growth and orchestrate ... _, which focuses on the Activation & Enablement of CX at scale. This leader will drive our efforts...It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its… more
    Capgemini (04/10/25)
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  • CX Transformation - CRM…

    BlackRock (Atlanta, GA)
    …Microsoft Dynamics Product Strategy Lead will sit within Client Experience (** ** CX ) Transformation which works to accelerate progress towards our CX mission ... + 10+ years working in a role focused on CX /customer/CRM or product strategy and/or program management, business or digital transformation programs; Past… more
    BlackRock (05/04/25)
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  • Associate Director - Lilly Market Research…

    Lilly (Indianapolis, IN)
    …the US healthcare system. **Core Responsibilities /Scope** + The Associate Director will lead consumer research efforts that shape the end-to-end experience ... + 5+ years of experience leading consumer experience research, digital experience strategy , or e-commerce optimization with internal and external partners. + 2+… more
    Lilly (05/15/25)
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  • Senior Director , Digital Strategy

    Gilead Sciences, Inc. (Parsippany, NJ)
    …from them, regardless of where they live or their economic status. **Senior Director , Digital Strategy & Audience Engagement:** This strategic leadership role ... their expertise in Data, Media and Technology the Senior Director will shape the future US Digital Strategy...a bold vision for the digital strategies grounded in CX principles. + Drive and own the innovation and… more
    Gilead Sciences, Inc. (05/08/25)
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  • Associate Director , Platform…

    Publicis Groupe (Los Angeles, CA)
    …Shoot for the moon. **Overview** **GENERAL SUMMARY** As the Associate Director , Platform Strategy /Connected Customer Experience (CCX), you will play ... future. Agency capabilities include website development, CRM, brand and business strategy , data science and analytics, media planning, media buying, performance… more
    Publicis Groupe (04/19/25)
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  • Engagement Director - Oracle SaaS - Sales…

    Capgemini (Atlanta, GA)
    …Capgemini. **Job:** _Project Manager_ **Organization:** _NA APPS LOC PRACTICE_ **Title:** _Engagement Director - Oracle SaaS - Sales Strategy and Solutions Lead_ ... process across multiple Oracle SaaS pillars (ERP, SCM, HCM, CX ). The ideal candidate will be responsible for driving...It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its… more
    Capgemini (05/08/25)
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  • Engagement Director - DCX Engagement…

    Capgemini (Chicago, IL)
    …and close-out of the engagement, including establishing a "benefits management office." The CX Program Engagement Director / Manager has technical and functional ... you're considering** **Location: Chicago, IL** We seek a seasoned Senior Engagement Director / Manager to drive complex programs from inception through completion.… more
    Capgemini (05/17/25)
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  • Executive Director - Business Development

    Concentrix (Columbus, OH)
    Job Title: Executive Director - Business Development Job Description Our Business Development Executive Directors enjoy the ability to leverage contacts across ... qualification to close. - Demonstrates a strong understanding of CX Operations and the tech-led solutions that innovate ...as an advisor and coach internally to develop win strategy through to close plan. - Articulates a compelling… more
    Concentrix (04/27/25)
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  • Director Carrier Excellence Transformation

    Carrier (Palm Beach Gardens, FL)
    Cx Teams to design & drive transformational projects. Together with the Global Director of Cx and the Carrier senior leadership team, the position will ... Carrier on social media at @Carrier (https://c212.net/c/link/?t=0&l=en&o=3847430-1&h=4009942256&u=https%3A%2F%2Ftwitter.com%2Fcarrier&a=%40Carrier) . The ** Director Carrier Excellence Transformation** is responsible for leading and… more
    Carrier (03/30/25)
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  • Associate Director Carrier Excellence…

    Carrier (Palm Beach Gardens, FL)
    …value. The Associate Director will also support the coordination of global Cx Teams to design & drive transformational projects. Together with the Director ... . **Key Responsibilities** 1. Strategic Leadership + Support the Director in defining and executing a strategy ...efficiency and continuous improvement. + Support central and decentral Cx teams in project planning, design, and execution. 2.… more
    Carrier (04/02/25)
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  • Sr. Director , Analyst Relations

    Verint Systems, Inc. (Columbus, OH)
    …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... of Job Function:** We are looking for a Sr. Director , Analyst Relations, to help expand and execute a...business partners to cultivate relationships and engagement around Verint's CX Automation and AI Business Outcomes, NowTM vision and… more
    Verint Systems, Inc. (04/25/25)
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  • Director , Software Engineering - Product…

    Toyota (Plano, TX)
    …for all by enabling freedom of movement for everyone. We are seeking a ** Director , Software Engineering** , to serve as the **Technology Domain Owner (TDO)** . The ... specific domain. The TDO will develop and execute the domain's technology strategy , ensuring alignment with our overarching business objectives, and lead multiple… more
    Toyota (04/23/25)
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  • Director , Insights Operations

    The US Pharmacopeial Convention (USP) (Rockville, MD)
    …reasonable accommodation to individuals with disabilities. **Brief Job Overview** The Director , Insights Operations role is a supervisory position in the Strategic ... Insights (SI) department, part of the Legal, Strategy and People division at the US Pharmacopeia (USP)....necessary to ensure engaged and productive work environments. The Director , Insights Operations has the following responsibilities: * Consult… more
    The US Pharmacopeial Convention (USP) (04/11/25)
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  • FLEX Director - Loyalty Member Experience…

    Marriott (Bethesda, MD)
    …N **Position Type** Management This is a temporary position. The FLEX Director , Loyalty Member Experience Design, will be responsible for development of strategic ... members through orchestrating initiatives across many different disciplines (Loyalty, CX , Digital, Technology, Analytics, Global Operations, Marketing, Brand, Revenue… more
    Marriott (05/16/25)
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  • Vice President, GTM WFM Strategy

    Verint Systems, Inc. (Columbus, OH)
    …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... **Overview of Job Function:** As the Vice President, GTM Strategy - WFM, you will be responsible for our...and non-technical clients, including Executive C-level management, VP, and Director levels, and end-users. + Thought Leadership - influence… more
    Verint Systems, Inc. (04/07/25)
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  • Director Of Installation, Solar

    Comcast (Laurel, MD)
    …lasting value for every homeowner we serve. Because tomorrow matters. The Director of Installation job oversees the installation process. It coaches, inspires, ... to achieve financial and business objectives. Influences, shapes, and integrates strategy for functional area(s). **Job Description** **MUST HAVE 5+ YEARS OF… more
    Comcast (05/09/25)
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  • Associate Director , Content Management…

    Otsuka America Pharmaceutical Inc. (Princeton, NJ)
    …commitment to supporting access to treatment. We are looking for an **Associate** ** Director , Content Management** as a member of the Content Management team. This ... be responsible for contributing to the enterprise Content Management Strategy with a focus on third party media. In...customer journeys across channels. You will report to the Director , Omnichannel Content Management. This position is based in… more
    Otsuka America Pharmaceutical Inc. (03/08/25)
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  • Senior Director - Brand Marketing W…

    Marriott (New York, NY)
    …of key budget operational processes and reports throughout the year. * Works with CX , Insights Strategy and Innovation, Reporting & Analytics, Finance and other ... relevant, and creatively led. We are seeking a Senior Director , Brand Marketing to lead and define the marketing..., Brand Marketing to lead and define the marketing strategy for both W Hotels and EDITION, with a… more
    Marriott (04/19/25)
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