- Carrier (Palm Beach Gardens, FL)
- …or follow Carrier on social media at @Carrier. **About This Role** The Director Digital Workplace Services and ITSM leads global digital workplace services, ... including the Service Desk, onsite support, endpoint operations, and enterprise user experience initiatives. This role ensures a high-quality end-user experience, reliable IT operations across manufacturing and office environments, and adoption of AI-enabled… more
- ServiceNow, Inc. (Santa Clara, CA)
- …to make the world work better for everyone. Overview As the Global head of ITSM GTM Lead, you will play a pivotal role in driving the execution of go-to-market ... (GTM) strategies for the ITSM portfolio. Reporting directly to the CIO Autonomous IT...loops to inform GTM decisions. + Collaborate with the ITSM BU to develop and refine GTM strategies, including… more
- Marriott (Bethesda, MD)
- …This is a temporary position. **JOB SUMMARY** We are looking for a seasoned ITSM tools administrator to join our team as a Senior Technology Analyst. In this ... ITAM Team and Product Owners across Marriott. This role will report to Director of the ServiceNow IT Asset Management and Configuration Management (CMDB) team. As… more
- Cecil College (North East, MD)
- …US, as the College does not offer Visa sponsorships. Summary: The Director of Infrastructure and Service Delivery provides strategic and operational leadership for ... that support the College's mission and strategic priorities. The Director leads infrastructure modernization efforts, oversees vendor-managed network and… more
- City of Columbus (Columbus, OH)
- Chief Transformation Officer (Dept. Deputy Director ) (Technology) (U) Print (https://www.governmentjobs.com/careers/columbusoh/jobs/newprint/5160087) Apply Chief ... Transformation Officer (Dept. Deputy Director ) (Technology) (U) Salary $65.63 - $109.36 Hourly Location...working. IT Service Management & Process Optimization * Implement ITSM best practices (eg, ITIL) to standardize and scale… more
- Somatus (Mclean, VA)
- …and mental well-being + Community engagement opportunities + And more! The Director , IT Service Operations will be responsible to develop, implement, and maintain ... the overall ITSM framework within the organization. **This is a remote...hours.** Responsibilities + Develop, implement, and maintain the overall ITSM framework within the organization. + Ensure that … more
- Fiserv (Wilmington, DE)
- …an impact on a global scale, come make a difference at Fiserv. **Job Title** Director Information Technology II **About your role:** As an App Ops Director in ... and client experience. + Define and enforce standardized operating procedures, ITSM best practices, and change management controls to improve change success… more
- Audacy (New York, NY)
- **Overview** **Job Title:** Director , Enterprise Support Services **Department:** Technical **Reporting To:** Vice President, Enterprise Applications and Support ... (MSP) to support customers. + Product owner for current ITSM enterprise tool and the optimization and integration of...You:** **Required:** + 8+ years Technical Support, NOC, or ITSM experience. + 5+ years experience managing 24/7 teams.… more
- Humana (Frankfort, KY)
- …of our caring community and help us put health first** The Associate Director , Service Offering Management enables and assures the management and abilities of the ... to the mission and needs of the whole enterprise. The Associate Director , Service Offering Management requires a solid understanding of how organization capabilities… more
- CUNY (New York, NY)
- Director of Virtualization, Storage, and Platform Services (IT Computer Systems Manager 6) **GENERAL DUTIES** IT Computer Systems Managers manage and direct an ... and expansion of the CUNY network spanning across all CUNY campuses. The Director of Virtualization, Storage, and Platform Services is a senior IT leader responsible… more
- Humana (Baton Rouge, LA)
- …of our caring community and help us put health first** The Associate Director of Cloud Infrastructure Operations is responsible for leading Humana's enterprise cloud ... at the intersection of operations, technology, and AI innovation. The Associate Director of Cloud Infrastructure Operations will drive the evolution of Humana's… more
- Travel + Leisure Co. (Orlando, FL)
- …inspiration into exceptional experiences for millions of travelers worldwide. The ** Director of Database & Middleware** is responsible for the strategic direction, ... who provide architecture, engineering, operational support, and administration. The Director ensures robust, scalable, and secure technical solutions are designed… more
- Vantage Specialty Chemicals (Deerfield, IL)
- **Position Summary** The Director of IT Operations and Cybersecurity is a senior technology leader responsible for global IT infrastructure, cybersecurity, desktop ... teams, ensuring high user satisfaction and adherence to SLAs. + Define ITSM processes and drive continuous improvement through metrics and automation. + Standardize… more
- MongoDB (New York, NY)
- We are seeking a dynamic and innovative Director of Global Support to lead our global support team within the Global Enterprise Technology (GET) department. This ... user experience, and driving continuous improvement across our global enterprise. The Director of Global Support will oversee the Triage team, L2 support, and… more
- Metropolitan Council (St. Paul, MN)
- IT Director , IS Business Office Print (https://www.governmentjobs.com/careers/metrocouncil/jobs/newprint/5178576) Apply IT Director , IS Business Office Salary ... would contribute to our organization and the Twin Cities region: The Director , IS Business Office, provides strategic and operational leadership to drive… more
- CVS Health (Augusta, ME)
- …we do it all with heart, each and every day. **POSITION SUMMARY** The Director of Knowledge Management will lead the strategy, implementation, and governance of an ... Infrastructure & Security-wide Knowledge Management program. Reporting to the Executive Director - Technical Architecture, this Director will serve as the… more
- ARAMARK (Philadelphia, PA)
- Director of IT Field Services - Collegiate Hospitality Requisition #: 622061 Location: Philadelphia, PA, US, 19103 Career Area: Corporate + Field Support ... Description: **Job Description** The Director of IT Field Services leads technology operations for the Collegiate Hospitality Line of Business (LOB). This individual… more
- Mastercard (O'Fallon, MO)
- …businesses and governments realize their greatest potential._ **Title and Summary** Director , Reliability Engineering Overview The Services Access BizOps Team is ... looking for a Director to lead Business Operations Engineers , who can...and design, through deployment, operation and refinement. * Analyze ITSM activities of the platform and provide feedback loop… more
- Liberty Utilities (Gainesville, GA)
- Director , Vendor Performance Management LU Service Corp. Downey, CA, US, 90241Litchfield Park, AZ, US, 85340Joplin, MO, US, 64801Londonderry, NH, US, 03053Joplin, ... both the goal outcome and how we achieve it.** **Purpose** The Director , Vendor Performance Management is accountable for the governance, performance, and value… more
- CVS Health (Trenton, NJ)
- …And we do it all with heart, each and every day. The Executive Director , AI and Machine Learning, is a leadership position responsible for overseeing the governance, ... in alignment with the organization's goals, policies, and standards. The Executive Director will play a critical role in unifying organizational AI/ML practices,… more