- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Team...**Team Manager** . As a first-line manager, you will lead and oversee daily IT support operations, ensuring the ... from an in-house, base-centric delivery model to an advanced enterprise service delivery model. CACI has an...coaching, and development for a team of approximately 12 Service Desk technicians, fostering a high-performance culture… more
- Leidos (Kansas City, MO)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... secure IT network? Any interest in a position where your performance will lead to future career growth opportunities?** This contract is responsible for maintaining… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
- CACI International (Sterling, VA)
- Service Desk Shift Lead Job...for assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple ... * * * CACI is currently looking for a motivated, career and customer-oriented Service Desk Shift Lead with Agile methodology experience to join our Customs… more
- Leidos (Norfolk, VA)
- …additional operational support coverage for the team + Coordinate knowledge development and dissemination - Lead Service Desk Tier I team toward delivery of ... individual or classroom training instruction. **Primary Responsibilities:** **As a Service Desk Technical Lead , you...organizational goals + Position team toward delivery of Enterprise metrics + Assist and train SvD agents +… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead ** to join our team in **Washington, DC.** This is a hybrid ... and 1 day remote. The **Desktop Support Services Help Desk Lead ** oversees the help desk...(BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+… more
- Proven IT (Tinley Park, IL)
- Help Desk Team Lead Tinley Park, IL (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487) Apply Description As theMNS Team Lead , you ... hands-on role in supporting client infrastructure. Reporting to the Help Desk Manager, this position combines leadership, project support, asset tracking, and… more
- Sargent & Lundy (Chicago, IL)
- …enhance our data infrastructure and support analytics initiatives. Role Overview The IT Help Desk Lead is responsible for overseeing daily operations of the IT ... Help Desk team to ensure timely and effective resolution of technical issues and service requests. This role combines hands-on technical support with leadership… more
- UGI Corporation (King Of Prussia, PA)
- …for service desk tools, outsourced services, and technology procurement. + Service Team Leadership: Proven ability to lead and develop service ... Director, IT Service Desk & End User Support...for business-critical issues Project Leadership & Digital Transformation + Lead enterprise -scale modernization, maintenance and standardization initiatives… more
- Cargill (Atlanta, GA)
- …reach your higher purpose at Cargill. **Job Purpose and Impact** The Sr. Director, Service Desk & Field Services leads the global strategy, engineering, and ... support services. This role combines deep technical expertise in Service Desk & Field Services with visionary...desk leadership, or field services within a large enterprise . + Demonstrated success in implementing engineering solutions that… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... and ability to achieve results are valued. All managers lead teams and/or lines of service , assuming...necessary. The Service Desk Unit is part of a… more
- SHI (Somerset, NJ)
- …O365, and Google Cloud account teams. * Support projects assigned by the Service Desk Lead /Supervisor Behaviors and Competencies Multi-Tasking: Can identify ... commitment to diversity, as the largest minority- and woman-owned enterprise in the US** + **Continuous professional growth and...has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is… more
- City of New York (New York, NY)
- …more areas of services and are accountable for the success of an assigned unit. The Service Desk Unit is part of a central services and support group within the ... and ability to achieve results are valued. All managers lead teams and/or lines of service , assuming...practices related to sustainable knowledge acquisition and skills. The Service Desk operates as a central … more
- IT1 (Tempe, AZ)
- …solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced IT Service Desk Manager to join our Consulting team. iT1 has been ranked ... the most talented engineers in the country. The IT Service Desk Manager is centered on managing...+ 5+ years of experience supporting IT customers and enterprise environments + 2-3 years of experience managing call… more
- GovCIO (Bismarck, ND)
- …of end user and help desk training documentation that is released to the Enterprise Service Desk (ESD)/Help Desk staff + Maintain project, data ... following IAM Services: Identity Services (IdS), Provisioning (Prov), Credential Service Provider (CSP), Single Sign-On - Internal (SSOi), Single...Partners + Provide general support to the VA Help Desk Lead to include generating help … more
- RightDirection Technology Solutions LLC (Annapolis, MD)
- …State Government's Register of Wills. A Help Desk Manager is needed to lead an enterprise support team within a multi-server environment. This role focuses ... basics, and email services. + Proven experience leading IT support personnel or service desk teams. + Strong communication and escalation leadership skills. +… more
- Link Solutions Inc (Sierra Vista, AZ)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a PKI Service Desk Technician to join our team in Sierra Vista, Arizona. + Must ... (relocation incentive available) + Shift information below The PKI Service Desk Technician provides technical and system...technical and system support for the US Army Network Enterprise Technology Command (NETCOM) at Fort Huachuca. In this… more
- Spectrum Comm Inc (Falls Church, VA)
- …day-to-day help desk operations, and ensures timely resolution of IT service requests. The position requires both technical expertise and leadership ability to ... service standards. Key Responsibilities + Oversee daily help desk activities, ensuring effective handling of service ...all end-user devices. + Serve as a liaison with enterprise -level IT teams for escalated issues or specialized support… more
- HCA Healthcare (Asheville, NC)
- …Plan with a 100% match on 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through ... such as "lunch and learn" sessions hosted at the practice, market, or enterprise level, and other online learning resources (HealthStream, etc.). + Maintains strict… more
- KBR (Arlington, VA)
- Title: Enterprise Service Bus Sustainment Lead KBR's Mission Engineering Division delivers complex technical solutions and expert support to the US ... is seeking a highly skilled Senior IT Project Manager ( Enterprise Service Bus Sustainment Lead )...is responsible for leading sustainment strategy, knowledge management, help desk development, and customer support operations to ensure the… more
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