- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Team Manager (Mid Shift ) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret ... CACI has an excellent opportunity for an experienced, self-driven Enterprise Service Desk (ESD) **Team...a meaningful impact. **This is an 8 hour swing shift , Monday-Friday with working hours between 1400 - 2230.**… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Support,Technical Support ... Supervisor Transform technology into opportunity as a Help Desk Supervisor with GDIT. A career in enterprise... SUPERVISOR WILL MAKE AN IMPACT * Supervises help desk operations at the shift or small… more
- Insight Global (New York, NY)
- …An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk . ... and this role will be a part of the Service Desk team - this team is...assist the organization in managing processes for Incident, Change, Service Request and Problem Management. The shift … more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...In support of this mission,FDIC established ServiceNow as an enterprise platform in 2016 and has since implemented sixproduct… more
- Chewy (Plantation, FL)
- …environment + Experience with enterprise ticketing systems + 1+ year service desk experience + Functional knowledge of Microsoft Active Directory and ... Opportunity:** Chewy is seeking a highly motivated, customer focused ** Service Desk Analyst I** to join the...ability to work flexible schedules, including weekday, weekend, day shift , night shift , and potentially overnight shifts… more
- Beth Israel Lahey Health (Charlestown, MA)
- …2. 1-3 years related work experience required in 2 plus years of Service Desk /IT Support experience supporting a large enterprise of end users in an MS ... **Job Type:** Regular **Time Type:** Full time **Work Shift :** Day (United States of America) **FLSA Status:**...job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering… more
- TEKsystems (Oshkosh, WI)
- Join Our Team as a Service Desk Analyst I - First Shift or Afternoon Shift ! Are you ready to launch your IT career with a company that values growth, ... looking for enthusiastic, tech-savvy individuals to join our onsite Service Desk team and be the first...your chance to gain hands-on experience in a dynamic enterprise environment! Shift Options: + First … more
- Koniag Government Services (Vienna, VA)
- …performing daily operations of the service desk as a part of the service desk team. ** Shift :** Monday to Friday from 6am to 230pm. **Essential ... **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support… more
- TEKsystems (Austin, TX)
- …use of Knowledge management * Required Experience: 2+ years of experience working in a service desk or customer service environment Minimum 1 year technical ... a cool off period before returning with full tenure) Shift : 3 days onsite and 2 days remote Interview...at least 2-3 years of Helpdesk experience in an enterprise environment. Candidate need to have experience with providing… more
- Red River (Chantilly, VA)
- …This position is primarily responsible for working on a team within the NOC/24x7 Service Desk . This position will handle technical support requests directly from ... the organization's perception with existing customers through exceptional customer service . This position will also assist with handling any...operate on the Fri-Mon (2 PM - 12:30 AM) shift ** **Primary Position Tasks:** + Must be flexible to… more
- Beth Israel Lahey Health (Charlestown, MA)
- …**--1-3 years related work experience required in 2 plus years of Service Desk /IT Support experience supporting a large enterprise of end users in a MS ... **Job Type:** Regular **Time Type:** Full time **Work Shift :** Day (United States of America) **FLSA Status:**...documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of… more
- SAIC (Norfolk, VA)
- **Description** SAIC is seeking an **IT Service Desk Analyst** to support the Navy's Service Management, Integration and Transport Program (SMIT) at the ... via the Navy Marine Corps Intranet (NMCI), OCONUS Navy Enterprise Network (ONE-Net), Marine Corps Enterprise Network...computer to fix an issue. In other cases, the service desk analyst walks the user through… more
- General Dynamics Information Technology (Offutt AFB, NE)
- …opportunity as a Help Desk Technician III with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be ... a variety of methods including phone, email, chat, and enterprise ITSM. **HOW A HELP DESK TECHNICIAN...case status updates to management and end-users according to service level guidelines + Maintaining a high level of… more
- Link Solutions Inc (Sierra Vista, AZ)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a PKI Service Desk Technician to join our Sierra Vista, Arizona team. + Must be ... + DoD Secret Clearance required + Non-remote (relocation incentive available) The PKI Service Desk Technician will provide technical and system support for the… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- **Help Desk Specialist** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir **Position ... . **Position Description:** Join our team as a Help Desk Specialist, where you'll provide essential troubleshooting support to...or closed within 24 hours. -May serve as a shift supervisor or lead diagnostician, providing guidance and support… more
- SAIC (Washington, DC)
- …in support of the end user + Log and track support tickets in the service desk system, ensuring accurate documentation of issues, solutions, and follow-ups + Use ... professional manner + Ability to work in a 24/7 shift environment + Provide on-site and remote break/ fix...of degree Desired Qualifications: + Experience using JIRA for service desk management + CompTIA Security+ Certification… more
- TEKsystems (Notre Dame, IN)
- TEKsystems is hiring for a Service Desk Technician in South Bend Indiana: Description: As an IT Support Technician you will provide support for computing ... (OIT). The ideal candidate demonstrates strong analytical capabilities, customer service excellence, and the ability to independently manage technical challenges… more
- ManTech (Doral, FL)
- …the overall operation and sustainment of Enterprise Service Desk (ESD) activities within a rotating shift environment, ensuring consistent, high-quality ... of service desk technicians. + Experience in managing service desk operations, including shift scheduling, performance monitoring, and reporting. +… more
- Mohegan Sun (Wilkes Barre, PA)
- …guests. Performs other related duties as assigned. Promotes superior guest service . Minimum Qualifications High school graduate or equivalent vocational training ... verbal and written. Ability to compute basic arithmetic. Provide excellent guest service and maintain a professional demeanor. Ability to input and access… more
- Northrop Grumman (TX)
- …of history, they're making history. **Northrop Grumman is looking for an Enterprise -Wide Applications Analyst for the Timekeeping & Labor (TK&L) 1ERP team.** **This ... jobs + Lead process improvement activities to deliver the highest quality of service to sector customers and Timekeeping. + Provide leadership and support of the… more