- Reynolds & Reynolds (Dayton, OH)
- Position Description The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is ... responsible for leveraging resources across all levels of the organization. You will serve as single point of ownership for customer issues. You will follow call center procedures, document customer issues, include troubleshooting steps and resolution in the… more
- Serco (Scott AFB, IL)
- …working in IT? Are you working in IT and want to expand your knowledge? Serco is seeking an ** Entry Level Help Desk Support** to join our Help ... legally protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/69698/ help - desk -support scott-afb%2c-illinois-%28shift-work%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?** Join… more
- Chenega Corporation (Washington, DC)
- Mid- level Help Desk Support Technician...strengths to do their best work every day. From entry - level employees to senior leaders, we believe there's ... Washington, DC Join our Talent Network Mid- level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ready to enhance your skills and build… more
- Link Solutions Inc (Frederick, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior- Level ) to join our team in support ... Citizen + Active DoD Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will support and manage the functionality and… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... Receives and responds to customer problems, issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates… more
- Zones LLC (Boston, MA)
- …$30.00 per hour Hours: Mon - Friday 8:00 am - 5:00 pm. On site. The IT Help Desk Technician will provide Level 1-2 support to customer's end-users. This ... IT Help Desk Technician Professional Services Boston,... Analyst will troubleshoot, diagnose and resolve or escalate Level 1-2 incidents received as necessary. What you'll do… more
- Trace Systems Inc (Tampa, FL)
- …Desk certification: help desk 2000 or HDI certified help desk professionals DoD 8570 IAT Level II certification (eg, Security+, SSCP, or GSEC) IT ... Job Overview Job Title: Help Desk Technician 1 (Iridium) Job...included. Provide Tier-I support to end users as the entry point for customers by receiving, recording, resolving and/or… more
- Chenega Corporation (Melbourne, FL)
- **Req ID:** 36422 **Summary** ** Help Desk Technician II** **Melbourne, FL** Are you ready to enhance your skills and build your career in a rapidly evolving ... competitive labor rates to fulfill day-to-day contract operations. The ** Help Desk Technician II** will be part...strengths to do their best work every day. From entry - level employees to senior leaders, we believe… more
- Westat (Rockville, MD)
- **28132BR** **Job Title:** Bilingual Help Desk Agent (Hourly) **Location:** MD - Rockville **Job Description:** Westat is seeking a Help Desk Agent who ... ticket-tracking software. * Promptly follow up on all assigned Help Desk tickets. * Agents are required...higher in an IT-related or customer service field. * Entry level CompTIA A+ IT Certification. *… more
- MyFlorida (Fort Myers, FL)
- PUBLIC DEFENDER'S OFFICE, 20TH CIRCUIT- IT HELP DESK TECHNICIAN - 21016143 Date: May 22, 2025 The State Personnel System is an E-Verify employer. For more ... Agency: Justice Administrative Commission Working Title: PUBLIC DEFENDER'S OFFICE, 20TH CIRCUIT- IT HELP DESK TECHNICIAN - 21016143 Pay Plan: Public Defndrs JAC… more
- Leidos (Ashburn, VA)
- …services and ensure that service levels are achieved. Primary responsibility is to ensure the Help Desk Level II staff are meeting and exceeding expectations ... screening and processing travelers at the ports of entry (POEs) into the United States. The Help Desk Manager will provide oversight to the Level II… more
- Robert Half Technology (West Palm Beach, FL)
- Description Job Summary: The Level 1 Help Desk Technician is the first point of contact for all technical support issues. This role is responsible for ... - level technical problems efficiently. Key Responsibilities: + Respond to incoming help desk requests via phone, email, or ticketing system. + Provide… more
- Sanford Health (Fargo, ND)
- …and working for one of the largest IT departments in the area. Starting at an entry level position will allow you to see how Sanford works and establish the ... path you ultimately want to move your career towards. **Job Summary** Associate Help Desk Support Technicians will provide front-line technical support for all… more
- DR Horton, Inc. (Arlington, TX)
- …* Document and track the details of the issue, status and resolution, using the help desk tracking application * Communicate and follow-up with the user while ... Twitter, Facebook, Instagram **Job:** **Information Technology* **Organization:** **Corporate* **Title:** * Help Desk Specialist I* **Location:** *TX-Arlington* **Requisition… more
- S4 Inc. (Huntsville, AL)
- Huntsville, AL, USA | Secret | Hourly Entry Level | Full Time | Comprehensive benefits package with 401k Job Title: Help Desk Associate Work Location: ... work 8 hour shift between 6am and 6pm Salary: Entry level hourly rate Requisition Number: AL25001...Research questions using available information resources + Log all help desk interactions + Identify and escalate… more
- Tarleton State University (Stephenville, TX)
- Job Title Service Desk Manager Agency Tarleton State University Department User Support Proposed Minimum Salary Commensurate Job Location Stephenville, Texas Job ... Type Staff Job Description The Service Desk Manager, under direction of the Deputy CIO, is responsible for leading and managing the IT Service Desk team, which… more
- Ellis Medicine (Schenectady, NY)
- …supervision of the Manager Customer Support, the Service Technician 1 will deliver basic Help Desk service by providing users with a single point of contact ... perform tasks which require hand-eye coordination such as data entry , typing and using photo copiers. Mobility requirements may...individuals for resolution. + Monitors the progress of all Help Desk calls including prioritizing and tracking… more
- Marriott (Washington, DC)
- …**Schedule** Part Time **Located Remotely?** N **Position Type** Management **JOB SUMMARY** Entry level management position that is responsible for leading and ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and...globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …**Minimum Qualifications:** + 0-2 years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer service or public relations ... and responds to routine/basic customer problems, issues, requests. As the entry point for customers, documents, notifies proper department/ desk , escalates… more
- Raymond James Financial, Inc. (Memphis, TN)
- …end-user support as required and in line with documented procedures and service- level targets to support the business effectively. + Utilizes knowledge management ... tools to help resolve client issues. + Assists clients in completing...by having courteous interactions with them. + Conduct data entry into company systems, and review and verify the… more
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