- UNC Health Care (Morrisville, NC)
- …**Issue Resolution:** Troubleshooting and resolving application incidents reported through the help desk , often involving 24/7 on-call coverage. **Testing and ... system solutions, and ensure user satisfaction. ** Training and Support:** Providing training and support to end-users on Epic Beacon functionality and… more
- Methodist Health System (Dallas, TX)
- …upgrades function smoothly + Provision security roles for supported end users + Manage help desk tickets, phone calls, emails, etc. + Take initiative for your ... (United States of America) **Job Description :** The **Cadence & Referrals Epic Analyst** is a highly technical, fast-paced, and challenging position. You'll… more
- Saint Francis Health System (OK)
- …in applications. Provide tier-2 support of application incidents reported through the help desk . Maintain up to date documentation. Implement changes using ... or above. Special Job Dimensions: Ability to travel as required for Epic training . Ability to travel to remote work sites as needed. Supplemental Information:… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …degrees in computer science and one year experience in a direct user support help desk environment including the use of Microsoft Office Suite, OR two ... problems, first level WOW Cart support, communication, documentation and customer training . **PREFERRED QUALIFICATIONS:** + Previous Service Desk experience for… more
- NTT America, Inc. (Fargo, ND)
- …now. We are currently seeking a Helpdesk Senior Associate- Healthcare Clinical Service Desk - Call Center- REMOTE to join our team in Fargo, North Dakota (US-ND), ... be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on...will be a part of our Provider Clinical Service Desk , as an agent primarily handling inbound customer calls.… more
- Tufts Medicine (Burlington, MA)
- …on call support rotation, troubleshooting and resolving system issues escalated by the Help Desk . 17. Collaborate with vendor support personnel to research and ... codes, tests, and debugs computer programs, and prepares systems documentation and training . A professional individual contributor role that may direct the work of… more
- Vail Resorts (Fairfield, PA)
- …free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness ... 401(k) Retirement Plan + Employee Assistance Program + Excellent training and professional development + Referral Program Full Time...Illness and Accident plans **Job Summary:** As the Front Desk Associates, you are the face of the hotel!… more
- Vail Resorts (Truckee, CA)
- …free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness ... 401(k) Retirement Plan + Employee Assistance Program + Excellent training and professional development + Referral Program Full Time...Illness and Accident plans **Job Summary:** As the Front Desk Agent, you are the face of the hotel!… more
- Vail Resorts (Crested Butte, CO)
- …free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness ... 401(k) Retirement Plan + Employee Assistance Program + Excellent training and professional development + Referral Program Full Time...Illness and Accident plans **Job Summary:** As the Front Desk Associates, you are the face of the hotel!… more
- Vail Resorts (Vail, CO)
- …free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness ... 401(k) Retirement Plan + Employee Assistance Program + Excellent training and professional development + Referral Program Full Time...Illness and Accident plans **Job Summary:** As the Front Desk Agent, you are the face of the hotel!… more
- Cambridge Health Alliance (Cambridge, MA)
- Receptionist/Front Desk **Requisition Number:** 9890 **Location: Cambridge Zinberg Clinic** **Work Days:** m-f, variable, 8am-5:30pm **Category:** Clerical and ... dynamic team that values creativity and innovation. You will help deliver care across the entire spectrum of primary...Mychart and in basket messages within scope 8. Monitors EPIC staff message in-basket as well as CHA email.… more
- Vail Resorts (Keystone, CO)
- …free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness ... 401(k) Retirement Plan + Employee Assistance Program + Excellent training and professional development + Referral Program Full Time...the first point of contact for all guests, and help make their stay a memorable one. **Job Specifications:**… more
- Vail Resorts (Vail, CO)
- …free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness ... 401(k) Retirement Plan + Employee Assistance Program + Excellent training and professional development + Referral Program Full Time...Accident plans **Job Summary:** As the Team Lead Front Desk Agent, you are the face of the hotel!… more
- Vail Resorts (Park City, UT)
- …free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness ... shuttles * 401(k) Retirement Plan * Employee Assistance Program * Excellent training and professional development * Referral Program To Learn More, please review… more
- WellSpan Health (Chambersburg, PA)
- …competency assessments required to become an Epic Credentialed Trainer. Facilitates training using Epic Training standards and utilizing proper ... to include evening and weekends **General Summary** Responsible for training and support of the Epic application...initiatives. + Utilizes standardized Information Services tools, such as help desk ticketing system, to place, monitor… more
- UNC Health Care (Morrisville, NC)
- …are expected be the liaison between clinics they support, the Population Health Team, Epic @UNC training , strategic ePEC governance and Epic development, the ... EPIC tools from the PQI Population Health Team build and changes to Epic workflows; Help clinics understand and utilize Pop Health tools, Patient Panel and… more
- University of Michigan (Ann Arbor, MI)
- …efficiency, and pride. You will help manage the day-to-day Service Desk operations including monitoring service levels, coordinating training , and performing ... each year via phone and chat at our Service Desk and walk-up at our Help Me...and workflows. + Partner with the Human Resources and training team as needed to ensure effective department operations… more
- Vail Resorts (Vail, CO)
- …free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness ... give insight into member needs. The vendor relationships will help to meet the member needs at an advantage...member/guest erroneous charges through Jonas. + Assist in the training of the desk staff in regards… more
- Bassett Healthcare (Cooperstown, NY)
- …within 3 rings using a 3-part greeting (Name of Dept, your name, "How may I help you?") as observed by Supervisor and as noted in compliance reports. Ends calls by ... insurance eligibility and verification, regulatory and compliance monitoring) of front desk services as measured by system audits. Supports the collection of… more
- Virtua Health (Voorhees, NJ)
- …during IT go-lives including onsite and remote support and staffing of how to help desk . Monitors Service Now ticketing queue to quickly troubleshoot incoming ... mobile applications including but not limited to MS Teams, Epic Rover, Haiku, Canto. + Provide project training... Epic Rover, Haiku, Canto. + Provide project training resources for all IT initiatives and projects. Build,… more