- Legend Biotech USA, Inc. (Raritan, NJ)
- Legend Biotech is seeking an Assoc. Manufacturing Engineer , Technical Support (3rd shift) as part of the Technical Operations team based in Raritan, NJ. Role ... OverviewThe Associate Manufacturing Engineer , Tech Support (3rd Shift) will be part of...experts to drive accelerated, robust, and consistent resolution and escalation of process issues as applicable while ensuring batch… more
- Palo Alto Networks (Santa Clara, CA)
- …from out of box thinking and technical insight. The ideal Principal Engineering Escalation Engineer will bring a mix of customer management and broad/deep ... starting points for success in this role. **Your Impact** + This Engineering Escalation role is positioned to intercept and assist or drive technical escalations… more
- Publix (Alpharetta, GA)
- **32992BR** **Position Title:** Sr Engineer 2 - Escalation Engineering (Alpharetta, GA) **Department:** Publix Technology **Location:** Alpharetta,GA near ... Magazine's Best Companies to Work list. Join the Infrastructure Escalation Engineering team! As a Senior Engineer ...Infrastructure Escalation Engineering team! As a Senior Engineer 2, you will be responsible for supporting the… more
- Amazon (Seattle, WA)
- …on and manage the customer experience. Because of our unique role as Escalation Engineers, we have limitless exposure to all things AWS, including numerous leading ... edge technologies. Every day will bring new and exciting opportunities that include: * Providing critical incident response/management (including leading calls with internal/external participants) for customer's critical workloads and AWS Service Teams *… more
- Cisco (Austin, TX)
- …this is the job for you. A day may involve helping a customer identify network loss in an undersea cable, diagnose the cause of a route leak impacting significant ... portions of internet traffic, scripting an approach to monitoring a website's login flow, spinning up a lab environment to reproduce a strange set of behaviors seen in a customer's environment, saving a company hours of bridge time during a significant outage… more
- HUB International (Chicago, IL)
- …implementation strategies for OS and application upgrades. + Act as last support line engineer ( escalation engineer ) and implementation engineer . + ... success in mergers and acquisitions. **Job Title - Sr End User Computing Engineer ** **Job Description:** This role is part of our dynamic, fast-paced Infrastructure… more
- Leidos (Fort Meade, MD)
- …Management team and other key stakeholders. *Serve as the senior Tier III escalation support engineer for Incident Management activities. *Develop and maintain ... **Description** Leidos is seeking a **Senior** **Network Engineer ** to join our Defense Enclave Services (DES) team at Ft. Meade, MD. **POSITION SUMMARY:** This is… more
- Tekscape (New York, NY)
- …The Service Engineer L2 is the first line of defense as well as an escalation point for Service Engineer L1 resources to assist either remotely or onsite at ... end-user issues, physical and cloud infrastructure, and project related tasks. + Escalation point for Service Engineer L1 items that are not able to be closed. +… more
- Northrop Grumman (Dulles, VA)
- …ability to perform this tasking with little to no oversight from another Electrical Engineer + Fully grasps escalation plan when test errors are encountered. ... Integration and Test group is seeking a **Principal Electronics Engineer (Level 3)** who is a creative and energetic... (Level 3)** who is a creative and energetic engineer to join our team of qualified and diverse… more
- Northrop Grumman (Gilbert, AZ)
- …ability to perform this tasking with little to no oversight from another Electrical Engineer + Fully grasps escalation plan when test errors are encountered and ... Division Integration and Test group is seeking a **P** **rincipa** l **Electronics Engineer (Integration and Test)** to join our team of qualified and diverse… more
- ManpowerGroup (Chester, NY)
- …troubleshoot complex issues, optimize system performance, and serve as a technical escalation point. **IT Operations Windows Engineer ** **Location:** Chester, NY ... **Our Client** is seeking an experienced **Windows Operations Engineer ** to join their IT Infrastructure team. In this role, you'll lead and support enterprise… more
- Teledyne (Fell, PA)
- …technical support to customers via telephone and on-site visits + Assist as escalation engineer for difficult, delicate or on-going situations as needed ... **Education and/or Experience** Bachelor's degree in Engineering, Chemistry or related scientific study; would also consider those with an Associate's degree (A. A.) in Engineering or an equivalent from two-year college or technical school; and 2 to 5 years… more
- MongoDB (NY)
- …a global scope + Experience in implementing whole-company high-severity issue de- escalation patterns that maximize customer experience and company efficiency + ... Desirable + Prior experience as a software or systems engineer or DevOps expert is desirable, as MongoDB is...leaders about areas for improvement in the incident and escalation management program + Established connections with regional peers… more
- SAIC (Washington, DC)
- …domains, PowerShell scripting and script maintenance, and systems integration. The Automation Engineer will be the escalation point for maintaining One ... **Description** SAIC is seeking a skilled Automation Engineer to join our team at the PBGC. This role requires deep technical expertise in identity security and… more
- ServiceNow, Inc. (Orlando, FL)
- It all started in sunny San Diego, California in 2004 when a visionary engineer , Fred Luddy, saw the potential to transform how we work. Fast forward to today - ... make the world work better for everyone. **Manager, Account Escalation Engineering (US)** **Team & Role** Our Account ...Escalation Engineering (US)** **Team & Role** Our Account Escalation Engineering (AEE) team is the pinnacle of Global… more
- TEKsystems (West Bend, WI)
- …and follow documented protocols. Incident Severity Protocols: + Severity 1: Immediate escalation to on-call engineer . + Severity 2: Follow documented procedures; ... escalate to on-call if unresolved. + Severity 3: Follow procedures; no escalation required. + Severity 4: Log ticket; no further action unless specified. Required… more
- GCI Communication Corp (Anchorage, AK)
- GCI's Network Engineer I will apply engineering principles tomultiple sub-groups within the Technology Solutions internal departments ; r esponsible for ... and engineering teams on a regular basis. Supports and manages escalation events. Develops and updates documentation and support materials. Mentors' junior… more
- Medtronic (Dallas, TX)
- …a more connected, compassionate world. **A Day in the Life** **Global Support Engineer - Surgical Robotics** **Careers that Change Lives** At Medtronic, we value ... surgical procedures of diseases and conditions. The Global Support Engineer , as part of the RAS service team, will...in the Life** + Lead and drive Field service escalation program management for supporting installed RAS systems. +… more
- Meta (Redmond, WA)
- …the ambiguity that comes with working on the frontiers of research.In this software engineer role, you will serve as the point of contact for Meta's research GPU ... super clusters. You are a hybrid software/systems/infrastructure engineer who ensures that Meta's Research Super Clusters run...you will share an on-call rotation and be an escalation contact for service incidents. Provide on-call support and… more
- Charles IT (Middletown, CT)
- …outcomes by leading technical project work and serving as both a hands-on engineer and escalation point. You'll collaborate closely with clients, vendors, and ... internal teams to implement solutions that align with project goals and business needs. Responsibilities: + Lead project kickoffs, driving discussions on scope, expectations, and risks. + Execute complex technical tasks in client Statements of Work (SOWs),… more
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