- Microsoft Corporation (Charlotte, NC)
- …for team members with a passion for delivering customer success. As a Support Escalation Engineer you will own, troubleshoot and solve complex customer technical ... issues. This opportunity will allow you to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency. Microsoft's mission is to empower every person and every organization on the… more
- Microsoft Corporation (Charlotte, NC)
- …customers get and stay productive with Microsoft 365 product families. The Support Escalation Engineer (SEE) serves as a senior technical leader for Microsoft ... customers and partners, via phone, email chats, forums and web. They deliver value by collaboratively solving customer problems, providing proactive support advice, promoting product quality and enhancements, and creating self-help assets to broadly reach more… more
- Ricoh Americas Corporation (Commack, NY)
- …from customers, and reports. **JOB DUTIES AND RESPONSIBILITIES** * Provide Tier 3 escalation expertise for client issues and other staff. Exercise strong judgment to ... determine the appropriate course of action and follow issues to resolution * Contribute to a customer-focused environment by providing consistent, clear & timely communication to team members and clients on issue status and action plans * Strong organizational… more
- Palo Alto Networks (Santa Clara, CA)
- …benefit from out of box thinking and technical insight. The ideal Principal Engineering Escalation Engineer has a mix and background of customer management and ... points to being successful in this role. **Your Impact** + This Engineering Escalation role is positioned to intercept and assist or drive technical escalations that… more
- Patterson Companies, Inc. (St. Paul, MN)
- …hardware platforms in a large enterprise environment. + Experience as an escalation engineer with experiencedebugging complex issues and troubleshooting. + ... believe that they build a stronger and successful organization. The Senior Engineer - Infrastructure is responsible for driving architectural decisions and detailed… more
- Leidos (Fort Meade, MD)
- …Management team and other key stakeholders. *Serve as the senior Tier III escalation support engineer for Incident Management activities. *Develop and maintain ... **Description** Leidos is seeking a **Sr. Network Engineer ** to join our Defense Enclave Services (DES) team at Ft. Meade, MD. **POSITION SUMMARY:** This is an… more
- Leidos (Fort Meade, MD)
- …Management team and other key stakeholders. *Serve as the senior Tier III escalation support engineer for Incident Management activities. *Develop and maintain ... **Description** Leidos is seeking a **Chief Network Design Engineer ** to join our Defense Enclave Services (DES) team at Ft. Meade, MD. **POSITION SUMMARY:** This is… more
- TEKsystems (Chino, CA)
- …1. MCSE and a Bachelors Degree Required 2. Tier 2 and Tier 3 ticket escalation coverage - computer hardware / Software / Server / Network 3. Strong Networking ... full time it would be 100-110K. . The role is really Sr Helpdesk escalation with some Server and Network focus. Experience Level: Expert Level About TEKsystems:… more
- Vontier (Simsbury, CT)
- …time, domestically and internationally. **Key Responsibilities** + Act as Field Application Engineer & Technical Support escalation point + Collaborate with ... As an Application Engineer , you will play a crucial role in providing technical support and expertise to our clients throughout the product application process. Your… more
- Optiv (Overland Park, KS)
- …make an impact:** + Provide support for Exabeam Clients. + Act as a point of escalation for other Engineers (Associate SIEM Engineer & SIEM Engineer ) and ... The Sr. SIEM Engineer will be dedicated to developing, deploying, and...as correlation rules, dashboards, reports, and playbooks. + Provide escalation support to Tier 1 and 2 for Authorized… more
- Insight Global (Columbus, OH)
- …appropriately completing assigned cases and change requests, as well as acting as an escalation for support issues. The Azure Engineer will apply new solutions ... Job Description The Azure Engineer will provide the required support for our hybrid compute environment. This role will provide support, implementation, and design… more
- Amazon (San Antonio, TX)
- Description As an Amazon Dedicated Cloud (ADC) Engineer , you are the primary escalation point for Data Center Technicians within your assigned region. You are an ... expert at troubleshooting hardware-based problems including but not limited to: server level hardware, fiber and copper cable paths, networking equipment, and related problems. You have an interest in the services used to maintain and manage hardware within… more
- Wells Fargo (Charlotte, NC)
- **About this role:** Wells Fargo is seeking a Lead Software Engineer within the Reporting & Analytics team in Consumer Technology. We are seeking a talented Software ... Lead Engineer to develop new reporting and analytics capabilities in...and achieve goals. Lead projects and act as an escalation point, provide guidance and direction to less experienced… more
- Zurich NA (Schaumburg, IL)
- Endpoint Engineer 109559 Zurich North America is currently searching for an Endpoint Engineer to work out of its North American Headquarters in Schaumburg, IL. ... Technology team supporting Zurich's End User environment, the Endpoint Engineer will focus on delivery of a consistent product...(tier three) technical support and will serve as an escalation point for core end user endpoint, but will… more
- Rehrig Pacific Company (Richardson, TX)
- …systems. + Function as an escalation point for technical support and troubleshooting: The Engineer will be on call as a Tier 2 escalation point for system ... Systems Engineer Location: Richardson, TX Job ID: 3380 START...we lead by example. Brief Role Description The Systems Engineer will be accountable for providing expertise in the… more
- Rocket Software (ID)
- …what they're doing!** **Job Description Summary:** The Senior Technical Support Engineer provides technical direction and leadership in the support, development and ... enhancement of Rocket products. The Engineer will troubleshoot reported symptoms to aid in the...+ Prepare, recommend and implement solutions + Point of escalation in the preparation, recommendation, and implementation of solutions… more
- SAP (Herndon, VA)
- …of benefit options for you to choose from. **SAP NS2 Senior Support Engineer (Integrated Business Planning) - Virtual** COMPANY DESCRIPTION SAP is the global market ... NS2 Secure Cloud Support organization is seeking an experienced Senior Support Engineer for the Integrated Business Planning. The primary responsibilities of this… more
- Amazon (Nashville, TN)
- Description Amazon is searching for an innovative and solutions-oriented Operations Engineer to be a part of our global initiative of developing and delivering the ... life cycle, including development, design, implementation, enhancement, and support. As an Operations Engineer for Amazon, you will be able to work with some of the… more
- Nutanix (Columbus, OH)
- **Global Database Sales Engineer Lead** **Location: Global/ World Wide - USA/EMEA** **_Hungry, Humble, Honest, with heart!_** **The Opportunity** Nutanix is a ... cloud software company disrupting the datacenter space. The **Global Database Sales Engineer Lead** will play a critical role in realizing Nutanix's hybrid… more
- ServiceNow, Inc. (Orlando, FL)
- …**What you get to do in this role:** ** ** The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the ... are successful with ServiceNow platform. This includes being the last point of escalation within technical support to drive them to closure and the ability to… more
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