- Robert Half Technology (West Des Moines, IA)
- Description The Genesys Analyst position has the responsibility and oversight for all aspects of Genesys Cloud CX's implementation within the client and the ... as Code. Design, development, and support experience with other Genesys Cloud CX capabilities, such as call ...with consumption of RESTful APIs for data integration IVR, Routing , API Integration Need to know core development concepts,… more
- Athene (West Des Moines, IA)
- …+ Configure and maintain solutions such as the IVR, routing and call flows within the Genesys environment to improve customer interactions + Work ... locations. Purpose: Athene is seeking a talented and experienced Genesys Configuration Analyst to join our team...industry supporting customer service teams + Strong understanding of call routing and IVR configurations + Strong… more
Locations:
Iowa