• CCaaS (GCP CES) Lead Engineer (FULLTIME…

    TEKsystems (Washington, DC)
    …with Agen Desktop integrations into UI + Strong understanding of CCaaS platforms (eg, Genesys Cloud , Five9, NICE CXone, etc.). + Familiarity with the use of ... to connect Dialogflow/Google CCaaS with different IVR systems (CISCO, Genesys , etc) + Implement call flows, voice prompts, and...RTP) and call flow design. Nice To Have Google Cloud Professional Machine Learning Engineer Google … more
    TEKsystems (12/14/25)
    - Save Job - Related Jobs - Block Source
  • Principal Emerging Technology Engineer

    Humana (Frankfort, KY)
    …center technologies, ensuring scalability, reliability, and security. Oversee integration of Genesys Cloud and Google CCAI/CES for advanced conversational AI ... and help us put health first** The Principal Solution Engineer of Omni-Channel Solutions will lead strategic initiatives to...years in Contact Center Technologies, with 5+ years of Genesys Cloud experience. + Strong experience in… more
    Humana (12/09/25)
    - Save Job - Related Jobs - Block Source
  • Technical Account Manager

    Zoom (St. Paul, MN)
    …+ Have administration experience with Windows, Mac, and Linux. + Be familiar with cloud CCaaS platforms like NICE, Genesys , Five9, etc., and contact center ... client-facing technical role, ideally as a Technical Account Manager or Solutions/Sales Engineer . + Have a deep understanding of IP Telephony, SIP/H323, Audio/Video… more
    Zoom (12/18/25)
    - Save Job - Related Jobs - Block Source