- CyrusOne (Chandler, AZ)
- We are seeking a Global Service Desk (GSD) Technician to monitor infrastructure and networks, troubleshoot issues, and handle customer inquiries and ... also handles incidents by acknowledging them, notifying customers per Service Level Agreements (SLAs), and working with the Incident...+ Preferred Qualifications + 0-2 years in a Help Desk /IT Support capacity preferred, ideally in a Data Center… more
- Capgemini (Orlando, FL)
- …Global Service Delivery Manager to lead all aspects of and run our global service desk operations. This role involves leading various support teams, ... performance and improvement initiatives. **Required Skills:** Extensive experience in leading global service desk operations. Confirmed ability to lead… more
- Honeywell (Morris Plains, NJ)
- …& experience working across geographies **WE VALUE** + ITIL certification + Experience in managing a global service desk team + Knowledge of IT service ... and improving their operational efficiencies. **THE POSITION** As a **IT Manager, Service Desk Problem Management** , you will be responsible for managing and… more
- Insight Global (Houston, TX)
- Job Description Insight Global is seeking a Service Desk Analyst for a client based in Houston, TX. This role can sit in Tacoma, Tampa or Houston. This ... - 2 years experience in the field or in a related area. - Knowledge of Service Desk Plus is desired. - Excellent computer skills and be knowledgeable with all… more
- Insight Global (Dallas, TX)
- Job Description Insight Global is looking for a Service Desk Analyst to join one of our largest federal clients. Daily work will be fully remote, but the ... . Skills and Requirements At least 1-3 years of prior Service Desk experience working with incident ticketing system and… more
- Insight Global (Cary, NC)
- …closely with Global IT Support, fostering a strong partnership with the Global Service Desk to improve knowledge accessibility, enhance troubleshooting ... KB best practices, documentation standards, and knowledge sharing strategies. Collaborate with the Global Service Desk and Global IT Support teams to… more
- Insight Global (Richmond, VA)
- Job Description Insight Global is seeking an experienced advanced Service Desk Engineer. The ideal candidate brings proven problem-solving experience and the ... service and have experience as an advanced desktop support along with service desk engineering. * Ascertain and meet customer expectations * Work effectively… more
- Robert Half Technology (Seattle, WA)
- …looking for an experienced Service Delivery Manager to oversee the operations of our global service desk in Seattle, Washington. This role is crucial to ... Responsibilities: Bilingual in English and Spanish required * Lead and manage global service desk teams across diverse regions to ensure consistent and… more
- Insight Global (Atlanta, GA)
- Job Description Insight Global is looking for a Service Desk Technician to join a team in Atlanta, GA supporting one of the worlds most notable luxury retail ... to sit onsite five times a week. This person will be joining the Retail Service Desk support team that is responsible for providing remote IT technical support… more
- Abbott (Portsmouth, VA)
- …routine maintenance functions such as hardware & software inventory management. Working with the Global Service Desk and related support functions, the role ... Abbott is a global healthcare leader that helps people live more...work locations + Manage user incidents routed from the Service Desk , or escalate where appropriate, ensuring… more
- Autodesk (Novi, MI)
- …25WD87680 **Position Overview** We are seeking an IT Operations Leader with experience leading global teams overseeing our Service Desk function and managing ... our End User technologies across our global footprint. The successful candidate will be responsible for...in addition to managing the daily operations across the Service Desk and Site Operations teams. The… more
- Cisco (NJ)
- …Management - Assist in maturing our knowledge-centered support model by working with the Global Service Desk and Resolver teams to populate the Knowledge ... back. **Role:** We are seeking a dynamic Principal IT Service Management (ITSM) Practice Lead to join the Cisco/Splunk...with tool functionality, and drive a culture of Continuous Service Improvement across ITSM and the whole of the… more
- Parker Hannifin Corporation (Woburn, MA)
- …and Fairport, NY. Responsibilities: + Managing incidents and requests in coordination with global IT service desk , utilizing ITIL foundational principles. + ... + 2+ years of experience in a support or service role, actively interacting with customers on a regular...to 30 pounds. Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For more… more
- Cisco (FL)
- …Management - Assist in maturing our knowledge-centered support model by working with the Global Service Desk and Resolver teams to populate the Knowledge ... back. **Role:** We are seeking a dynamic Senior IT Service Management (ITSM) Practice Lead to join the Cisco/Splunk...with tool functionality, and drive a culture of Continuous Service Improvement across ITSM capabilities. **Meet the IT Solutions… more
- Insight Global (Kansas City, MO)
- … Global is looking for a consultant to provide support to our customers Service Desk organization. This person will work remotely from the Kansas City office ... and will be responsible for working on assigned service desk ticket queues. Day to day, they will work on a variety of tickets for all types of customers… more
- Insight Global (Seattle, WA)
- …. Skills and Requirements 1-3 years of experience working in an IT Help Desk / Service Desk role, or related field General IT equipment knowledge ... Job Description An employer is looking for a customer- service oriented IT Help Desk Technician to assist with equipment set up for their return-to-office… more
- Berry Global (Evansville, IN)
- …is a year round internship, working approximately 20 hours per week. 1. Attend the Help Desk call center phones 2. Work on Help Desk Level 1 tickets 3. ... AS/400 password resets 6. Create documentation to improve Help Desk issues 7. PC Setups 8. Other duties as...when concerning user's issues and resolutions 6. Excellent Customer Service 7. Ability to work with all levels of… more
- Insight Global (Nashville, TN)
- Job Description A client in the greater Nashville, TN area is looking for a level II Service Desk Tech candidate. The Service Desk Tech will provide ... keep, and process your private information, please review Insight Global 's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements… more
- Insight Global (Philadelphia, PA)
- …One of Insight Global 's chemical manufacturing clients is looking for a L2 Service Desk Support Specialist to join their team! This position is onsite 5 ... keep, and process your private information, please review Insight Global 's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements… more
- Insight Global (Chesterfield, VA)
- Job Description Overview: We are seeking a dedicated and skilled Service Desk Technician to join our team. This role involves managing online tickets, providing ... Office 365 applications, troubleshooting, password resets, and possess strong customer service skills. Familiarity ticketing systems is essential (Footprint is used… more
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