- Maersk (Baltimore, MD)
- …relationships to improve service and increase customer satisfaction - shared accountability between Head of Operations , Head of CHB Product, and Head ... Head of Customs House Brokerage Operations ...service delivery and process and policy standards. + Identify customer needs and oversee operations within the… more
- Sprinklr (NY)
- …**-driven management, and leading organizational change** . + Experience serving as Head of Strategy and Operations or in a role requiring executive-level ... Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands...the overall strategy, driving operational excellence, and serving as Head of Strategy and Operations reporting to… more
- Maersk (Richmond, VA)
- …and customer satisfaction. ** Customer -Centric Execution** + Partner with Customer Experience teams to ensure timely, high-quality service for B2B and ... Divisional Head of Operations Northeast **Opportunity** As...cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a… more
- Ralliant (Spartanburg, SC)
- Hybrid The **Global Head of Operations ** is a transformative leader accountable for designing and executing the global operations strategy across ... key member of the senior leadership team, the Global Head of Operations will not only ensure...teams. **Key Responsibilities** Strategic Leadership + Set the global Operations strategy to deliver growth, customer satisfaction,… more
- Guardian Life (Holmdel, NJ)
- Head of Group Benefits Operations Technology **Overview** We are seeking a Head of Group Benefits Operations Technology leader within the Group Benefits ... Benefits Operations applications and aligned Group Benefits Operations business function. As the Head of...and can resolve the issues with decisions based upon experience + A confident, strategic technology leader with a… more
- Citizens (Glen Allen, VA)
- …and develop a strong team brand. The Head of Property Secured Default Operations must: + Create a customer focused environment that motivates and empowers ... Description The Head of Property Secured Default Operations ...bankruptcy and foreclosure. The candidate must have deep mortgage experience in default and strong knowledge of GSE investor… more
- Hologic (San Diego, CA)
- Head of Oncology Operations San Diego, CA,... of Oncology Services will serve as the senior operations leader for our clinical laboratory and customer ... teams, with a close connection to commercial counterparts, overseeing laboratory operations , clinical review, patient & client services, and Oncology R&D. This… more
- Citizens (Boston, MA)
- …in customer identity, authentication technologies, fraud prevention, and user experience . You will collaborate closely with business, operations , and ... Description Head of Customer Identity and Authentication...identity solutions into platforms and services. - Engage with operations teams to support customer service and… more
- Google (Los Angeles, CA)
- Head of Customer Engineering, SLED West, Public Sector _corporate_fare_ Google _place_ Mountain View, CA, USA; Los Angeles, CA, USA; +2 more; +1 more ... equivalent practical experience . + 10 years of experience with cloud architecture in a customer -facing...of experience using generative AI products. + Experience managing a team through sales processes, operations… more
- Google (Atlanta, GA)
- Head of Retail Media Specialism, Large Customer Sales _corporate_fare_ Google _place_ Atlanta, GA, USA; Chicago, IL, USA; +3 more; +2 more **Advanced** ... Experience owning outcomes and decision making, solving ambiguous problems...influence/collaborate across organizations, and drive business success for the customer and Google. + Excellent tactical thinking skills, systems… more
- Siemens Energy (Orlando, FL)
- ** Head of Marketing Operations Orlando Operations ** **About the role** **A Snapshot of Your Day** As the head of Marketing Operations functions for ... impactful content and training thatempower teams to articulate value and impactful customer bulletins whichare delivered directly to the installed base. Also support… more
- Robert Half Finance & Accounting (San Francisco, CA)
- …and technology and has a strong track record with top-tier institutional partnerships. The Head of Finance and Operations will play a key role in scaling ... via email or LinkedIn for additional information or questions. Head of Finance | Fast Growing Venture Capital Firm...of fund mechanics, legal structures, reporting, and compliance. + Experience leading finance and operations functions with… more
- Sanofi Group (Morristown, NJ)
- …best-in-class (BIC) and first-in-class (FIC) assets-it requires managing complex product operations and creating competitive customer experience advantages. ... **Job Title:** Delivery Operations Head - Vaccines **Location:** Morristown, NJ...+ Strong analytical, strategic thinking, and problem-solving skills with ** experience developing operational value propositions for end customer… more
- JPMorgan Chase (New York, NY)
- …Mortgage Operations . **Job Responsibilities** + Collaborate with the Global Head of Mortgage Solutions and key stakeholders, including US Mortgage Operations ... them in their home lending financing needs. **US Mortgage Product** The Head of US Mortgage Product is responsible for comprehensive product management, including… more
- WM (Houston, TX)
- …markets throughout North America through a network of collection operations , transfer stations, landfills, recycling facilities and waste-based energy production ... Houston, TX and reporting to the company's CFO, the Head of Procurement will lead the procurement organization across...achieve business objectives. + Maintain and continue to develop customer of choice for strategic suppliers. Cost Management &… more
- S&P Global (New York, NY)
- …developing and leading process optimization, tooling, automation, and analytics initiatives within customer experience or operations . + Strong strategic ... + Align tooling and automation initiatives with broader business goals and customer experience priorities. + Establish a multi-year roadmap that advances… more
- Amazon (Seattle, WA)
- …top of AWS services. Basic Qualifications - Bachelor's degree - 8+ years of operations experience in tech, preferably in areas like sales, product management, ... Description AWS is seeking a Head of Business Operations - Strategic...imPACT360 operates at the intersection of AWS's most strategic customer relationships and Amazon's broader business objectives. The team… more
- JPMorgan Chase (Nashville, TN)
- …improvements. + Ability to act as an escalation point and resolve complex customer issues with professionalism and urgency. + Experience collaborating with ... improvement. + Superior critical thinking, decision-making, and problem-solving skills. + Experience designing and implementing scalable customer engagement or… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …renewal processes. + Leverage AI-driven insights and automation to enhance the customer experience , proactively address risk, and surface new value ... Title: Head of Customer Success Reporting to:...track renewal velocity. Requirements: Required + 10+ years of experience in Customer Success, Account Management, or… more
- DataRobot (Boston, MA)
- …your typical growth marketing role. We're looking for a bold, creative, and metrics-obsessed Head of Growth and Operations to architect and run the engine that ... ABM, and GTM strategy to drive net-new pipeline and customer expansion + Build and evolve a multi-tiered ABM...+ 10+ years in B2B marketing with deep leadership experience across demand generation, marketing operations , and… more
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