- CVS Health (Harrisburg, PA)
- …learn about and complete important health screenings and activities. As a Health Advocate on the Healthy Outcomes Team, you will interact with members ... At CVS Health , we're building a world of health...telephonically to inspire healthy behaviors. Our goal on each call is to give every member a clear understanding… more
- The Cigna Group (Bloomfield, CT)
- … calls may be necessary to address issues that require additional attention. _Within a call , a Claims & PR Advocate may:_ + Assist a member or provider ... The Claims & PR (Provider Relations) Advocate will service inbound claim calls from both...providers, as well as their office support staff. Occasional outbound calls are required to resolve claim issues. The… more
- CVS Health (High Point, NC)
- …frequent touchpoints to deliver a simple, powerful, and proactive member experience, we call this Advocacy. Our specialized Advocate teams address all members' ... At CVS Health , we're building a world of health...creates industry-leading solutions for our customers. Our Aetna One Advocate is not the typical customer service role. Our… more
- University of Utah (Salt Lake City, UT)
- …based on call center needs. **VP Area** U of U Health - Academics **Department** 00848 - Pediatric Administration **Location** Other **City** Salt Lake ... Details **Open Date** 05/19/2025 **Requisition Number** PRN41953B **Job Title** Customer Advocate Spec **Working Title** Customer Advocate Specialist I (CAS I) -… more
- University of Utah Health (South Jordan, UT)
- …patient scheduling needs. This position provides excellent customer-focused service in a call center by handling inbound and outbound telephone calls supporting ... **Overview** _As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research… more
- Excellus BlueCross BlueShield (Dewitt, NY)
- …a Video Assessment from ###@jobalerts.excellusbcbs.com. Summary The Customer Care (CC) Advocate resolves customer inquiries via telephone, walk in, mail, fax, web ... Corporate Service strategy, NCQA, and legislative requirements. The Customer Care Advocate provides service for customers and business partners while responding in… more
- St. Peters Health (Helena, MT)
- …programs while working cohesively with associated vendors (Such as a Medical Advocate ). + Responsible for timely documentation of all pertinent information on the ... patient assistance and setting up payment plans. + Makes outbound calls to set up payment arrangements and follow...reconciliation. Post and deposits client billing payments from other departments. + Reports trending call issues to the QA… more
- Corewell Health (Kentwood, MI)
- …whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, ... Summary Assist and educate patients, providers, medical office staff, and/or Health system staff with accessing services, facilitating and resolving problems,… more
- CVS Health (Nashville, TN)
- …non-licensed individuals who will be responsible for leading both inbound and outbound call efforts building connections utilizing exceptional customer service ... At CVS Health , we're building a world of health...skills. Job Responsibilities: * Conduct designed outbound multi-touch member retention and engagement campaigns for a… more
- TEKsystems (Phoenix, AZ)
- …recent year Minimum. (Example 2023-2025). * Comfortable with High Volume calls. * Inbound *&* Outbound call experience. * Strong job tenure, no large gaps or job ... officer. The Customer Experience Specialist will: Operate in a Call Center environment as a customer success advocate...M-F 8:30- 5:30 PM Skills Customer support, Customer service, Call center, inbound and outbound calls, mortgage… more
- University of Utah Health (Salt Lake City, UT)
- **Overview** _As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research ... of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values...+ Participate in Finders Process. + Serve as patient advocate in resolution of balance (ie ensure appropriate billing,… more
- Aegon Asset Management (Denver, CO)
- …Transamerica's products and dedicated sales support and service through proactive calling (45 outbound phone calls or 55 total calls, both inbound and outbound ). ... the CRM system ie appointments, thank you calls, monthly call campaigns and Sales opportunities etc. + Participate actively...+ Employee Discounts + Career Training & Development Opportunities Health and Work/Life Balance Benefits + Paid Time Off… more
- UPMC (Pittsburgh, PA)
- Are you an advocate of high-quality customer service and have previous customer service experience? If so, this opportunity may be for you! UPMC Health Plan is ... NCQA standards, the mission, policies, and procedures of UPMC Health Plan and the Pharmacy Department. Our employees receive...Complete calls efficiently and with high quality to meet call center key performance metrics. + Remains current on… more
- Republic Finance, LLC (Charlotte, NC)
- …on our community! We are seeking Lending and Servicing Specialists to join our growing Call Center team! This is a great opportunity for someone who has worked in ... will prepare you for your primary responsibilities of making outbound calls and handling inbound calls from customers and...earn a capped monthly bonus up to $2,500! Our call center hours of operation are 8am-9pm M-F and… more
- AltaGas (Springfield, VA)
- …energy needs. You will serve as key point of contact and customer advocate during the new business process, tracking and facilitating gas service, proactively ... of gas service and meter connections. And the natural gas equipment + Initiate outbound telephone contact with customers to solicit conversion to gas or the purchase… more
- Concentrix (Columbus, OH)
- …Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing ... The Team Leader (Remote) works from home and interfaces with customers via inbound/ outbound calls and/or via the web. This position provides customer service support… more
- TEKsystems (Phoenix, AZ)
- …1 recent year minimum. (Example 2023-2025). * Comfortable with high-volume calls. * Inbound & outbound call experience. * Must be close to the office (max. 20 ... The Customer Experience Specialist will: + Operate in a Call Center environment as a customer success advocate...employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee… more
- National Safety Council (Syracuse, NY)
- …to anyplace. The National Safety Council is America's leading nonprofit safety advocate . We focus on eliminating the leading causes of preventable injuries and ... satisfaction standards, and satisfying all program regulatory requirements. + Use call flows, reference materials, and program training to identify issues, apply… more
- TD Bank (Philadelphia, PA)
- …and retains new mass affluent customers through converting referral's, leads, and outbound prospecting + The Relationship Banker will meet with customers and conduct ... required, must be active and maintained + Life & Health license preferred + Understanding and experience with retail...and non-Customers by engaging in benefit conversations that ultimately advocate for and support the Customers' needs + Requires… more
- TD Bank (Concord, NH)
- …role in Customer assessments, proactively identifies Customer solutions and lead-focused outbound sales activities + Evaluates issues, errors and problems based on ... for them with proactive insights & recommendations + Serves as a Customer advocate in providing Customer resolution, proactive tips and insights on saving time &… more