- City of New York (New York, NY)
- … Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the ... System (PMS), City Human Resource Management System (CHRMS), Remedy and others. The Help Desk Level 1 Representative will: - Respond to telephone… more
- Two95 International Inc. (Cherry Hill, NJ)
- Title - Help Desk Level 1 Position - Contract (6+ Months) Location - Cherry Hill, NJ Rate - $Open (Best Possible Requirements Responsibilities: + ... Participate in project planning and scheduling. + Ensure assigned project tasks are completed completely and on time. + Ensure proper documentation, notification, and escalation of all incidents. + Communicate with clients by phone, email, and in person. +… more
- CVS Health (Chicago, IL)
- …And we do it all with heart, each and every day. **Position Summary** The Help Desk Associate ( Level 1 ) role is an integral part of our growing team. We ... are looking for a competent Help Desk Associate to provide fast and...technology and using it to solve problems + High level of organization, reliability, and independence + Orientation toward… more
- TEKsystems (New York, NY)
- Description One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise ... applications. In speaking with the hiring manager, the Help Desk Support Analyst will manage level 1 service requests from report to resolution: *… more
- Robert Half Technology (West Palm Beach, FL)
- Description Job Summary: The Level 1 Help Desk Technician is the first point of contact for all technical support issues. This role is responsible for ... entry- level technical problems efficiently. Key Responsibilities: + Respond to incoming help desk requests via phone, email, or ticketing system. + Provide… more
- Insight Global (Boston, MA)
- Job Description Insight Global is seeking a Level 1 Help Desk Technician to join the team at one of our top financial clients located in Boston, MA. This ... Skills and Requirements - 1 -5 years of experience as a Help Desk Technician -Experience in a corporate environment -Experience with ticketing systems… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …safe and tomorrow is smarter. We are looking for someone who provides 24x7 Help Desk Support as defined by first response/Tier 1 / Level 1 support. ... SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help ...of a degree. **Required Technical Skills:** Help desk related technical skills **Security Clearance Level :**… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst...Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level :Secret Clearance. ... services to our nation. SecuriGence is seeking a Tier 1 Help Desk Analyst to...Desk Lead to ensure the Help Desk maintains compliance with Service Level Objectives… more
- Trace Systems Inc (Tampa, FL)
- Job Overview Job Title: Help Desk Technician 1 ...desk 2000 or HDI certified help desk professionals DoD 8570 IAT Level II ... Job Responsibilities Trace Systems is actively recruiting for a Help Desk Technician with expertise in Iridium...Escalate more complex problems to next higher tier support level for resolution. Monitor trends in problems and questions… more
- COMSO, Inc (Fort Meade, MD)
- Help Desk Level 0 (PIPELINE) - TS/SCI w/...10 hour a day Shift (0600 - 2200) Help Desk support as defined by first response/Tier 1 support. ... Baltimore Sun Media Group. Currently, we are seeking aHelp Desk Level 0 (Pipeline)to join our Team...with a small team providing service availability monitoring and help desk support for internet-like collaboration services… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …experience + Clearance Level - Secret **Primary Job Specific Skills** + Help Desk ServiceNow ticket management **Other Job Specific Skills** + Works ... As a Help Desk Analyst within the Defense...management, or similar technical related issues. + Performs initial level of problem identification and attempts to resolve using… more
- University of Connecticut Foundation Inc (Storrs, CT)
- …continued growth each and every day. POSITION SUMMARY In this IT Support and Help Desk Administrator role, you will be responsible for the day-to-day management ... campus located in idyllic Storrs. Designated a Carnegie Research 1 institution, UConn is the state land- and sea-grant...the IT leadership. In this role, you will: + Help Desk Operations and Supervision - Primarily… more
- UHS (Binghamton, NY)
- …Install, modify and repair computer software. Primary Department or Work Location: Help Desk , UHS Information Systems Operations Primary Work Shift: Day ... + High School Diploma or equivalent plus 2 years Help Desk experience. Why You'll Love Working...medical services for two-thirds of the region's population, produces $ 1 .3 billion a year in total economic impact, and… more
- General Dynamics Information Technology (Patuxent River, MD)
- …Active Secret clearance + **Required Experience:** 5 years + **Required Technical Skills:** Help Desk Tier 1 operations. + **Certification Requirements** : ... **Req ID:** RQ199661 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Public...to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help … more
- Link Solutions Inc (Frederick, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior- Level ) to join our team in support ... DoD Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will support and...related peripherals. They will work as part of Tier 1 and 2 service teams to ensure a timely… more
- Amphenol Aerospace (Sidney, NY)
- Help Desk Technician Apply Now! Back to...and platforms. This position will troubleshoot problems as a Level 1 support response and advise on appropriate ... a member of the Network and Operations group, the Help Desk Technician is responsible for the...actions for resolution or advancing to Level 2 technical support. The main philosophical goal of… more
- PeaceHealth (Vancouver, WA)
- …**Shift: Swing with possible weekend hours** + **Location: OR, WA, AK with preference 1 hour drive to facility** **Job Summary** Provides first level support for ... in upgrades of technologies and applications including Epic. + Monitors service desk activities during assigned shift to identify real-time trends and problems and… more
- General Dynamics Information Technology (Pearl Harbor, HI)
- …**Public Trust/Other Required:** None **Job Family:** SCA **Skills:** Help Desk Support,Information Technology (IT) Systems,Troubleshooting **Experience:** ... **Req ID:** RQ196689 **Type of Requisition:** SCA **Clearance Level Must Be Able to Obtain:** Top Secret...of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate**… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...IT SM tickets to completion. + Provide 24/7 Tier 1 support for all environments and networks supporting end… more
- Zones LLC (Boston, MA)
- …Hours: Mon - Friday 8:00 am - 5:00 pm. On site. The IT Help Desk Technician will provide Level 1 -2 support to customer's end-users. This position will ... Twitter @Zones, and LinkedIn and Facebook. Position Overview: IT Help Desk Technician Term: 1 ... Analyst will troubleshoot, diagnose and resolve or escalate Level 1 -2 incidents received as necessary. What… more