- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** Call Center/ Help Desk Technician III (BWAK) We are currently searching for a qualified **On-Site** ** Call Center/ Help Desk ... etc. + Imaging of desktop and laptop computers-knowledge of System Center Configuration Manager (SCCM) and Azure Intune is a plus. + Provide setup, configuration,… more
- Waystar (Louisville, KY)
- **ABOUT THIS POSITION** We are looking for a proactive and service-driven Help Desk Manager to lead our internal IT support function. This role will oversee ... for IT processes, standard operating procedures, and support resources. + Monitor help desk metrics, and call center monitoring functions, and service levels… more
- Tarleton State University (Stephenville, TX)
- Job Title Service Desk Manager Agency Tarleton State University Department User Support Proposed Minimum Salary Commensurate Job Location Stephenville, Texas Job ... Type Staff Job Description The Service Desk Manager , under direction of the Deputy... also manages the university's relationship with a third-party call center vendor, monitoring service-level agreement (SLA) compliance and… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- ** Help Desk Manager ** **Category:**...to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit ... . **Position Description:** We are looking for a Helpdesk Manager to lead and oversee our helpdesk team. In...using Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained.… more
- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology ... impact on the country's most critical role - protecting our national security. Help Desk Support Lead - Gravity DevSecOps Pipeline (Top Secret Clearance)… more
- CACI International (Denver, CO)
- Integrated Service Desk Account Manager - Day Shift Job...and/or support experience working in a Help Desk , Service Desk , or Call Center ... on an ongoing basis. The Integrated Service Center Account Manager will provide front line support and act as...required Security+ certification required 3+ year of experience in Help Desk support and/or system administration Proven… more
- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal ... Desk , providing support for computer systems, networks, applications, infrastructure, help - desk services, databases, and other technologies. + Identify,… more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …Summary HII, Mission Technologies is seeking an experienced Lead Service Desk Manager responsible for developing and mentoring Service ... and Contractor leadership, while using the metrics to analyze help desk performance and identify problem areas....to from this email address. Additionally, you may also call ### for assistance. Press #3 for HII Mission… more
- Berkshire Hathaway Automotive (Irving, TX)
- …in an IT or computer-related environment. * 1+ years of hands-on experience as a Help Desk / Call Center Technician. * 1+ years of experience providing ... Berkshire Hathaway Automotive is seeking an IT Help Desk Technician to join the...including but not limited to Microsoft Active Directory, Cisco Call Manager , Cisco Unity Voicemail, Third Party… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- ** Help Desk Specialist** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir ... (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . **Position Description:** Join our team as a Help Desk Specialist, where you'll provide essential… more
- Cedar Falls Utilities (Cedar Falls, IA)
- …employee workplace culture. Cedar Falls Utilities is currently recruiting for a part-time Help Desk Services Assistant to join our Customer Service & Business ... maintain our reputation of being a trusted provider of utility services. The Help Desk Services Assistant works under general supervision of the Communication… more
- Link Solutions Inc (Frederick, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our team in support of the ... US Army PEO Soldier Project Manager Soldier Medical Devices (PM SMD) at Ft. Detrick,...DoD Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will support and… more
- Ellis Medicine (Schenectady, NY)
- …of the Manager Customer Support, the Service Technician 1 will deliver basic Help Desk service by providing users with a single point of contact to ... + Responsible for recording all user inquiries, from initial call to incident resolution using our services desk...individuals for resolution. + Monitors the progress of all Help Desk calls including prioritizing and tracking… more
- Leidos (Arlington, VA)
- …never fail, resulting in a fast-paced, challenging, but also rewarding environment. Walkup Help Desk Desktop Specialist is responsible for being the face of ... attempt to repair, install, and configure; hardware, software, and network devices. Walkup Help Desk Desktop Specialist will direct customers to personnel and… more
- Serco (Scott AFB, IL)
- …Are you working in IT and want to expand your knowledge? Serco is seeking an **Entry Level Help Desk Support** to join our Help Desk Support Team to ... . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due… more
- DriveTime (Tempe, AZ)
- …mature and expand the ESD team's capabilities as the team undergoes a transformation from Help Desk to Enterprise Service Desk . Drive the development of ... + Minimum of 5 years leading an IT Service Desk or Help Desk , preferably...increased productivity + Experience implementing methodologies to improve first call resolution, managing customer perceptions, and building strong internal… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Bench...ring. + Create a customer incident in Remedy, the call tracking software for every call answered. + ... policies and procedures. + Coordinate and consult with Customer, Engineering, Deskside Manager and team members to meet customer requirements. + Advise management of… more
- TEKsystems (Washington, DC)
- TEKsystems is seeking IT individuals to provide hybrid (50% DC/remote) IT Help Desk Support to the United States House of Representatives . The opportunities are ... trust. Most work hours are 1st shift, but there may be occasional on- call /evening/night support. Top Skills' Details * Five (5) Years' Experience using BMC Remedy… more
- Eurofins (Baltimore, MD)
- …+ Research questions using available information resources + Log interactions and administer help desk software + Redirect problems to correct resource + ... a smile and "can do" attitude + Adhere to manager directives + Maintain a professional appearance and demeanor...+ Related experience and training in troubleshooting and providing help desk support + Experience with software… more
- Two95 International Inc. (Cherry Hill, NJ)
- Service Desk / Help Desk Technician Type: 6 months to Hire Location: Cherry Hill, NJ Responsibilities: *Provide Level-1 and Level-2 remote support for ... customers' networks. *Required to be part of the on call schedule. *Performs other duties and responsibilities as assigned...other duties and responsibilities as assigned by the MSP Manager . Required Skills: *3 years related work experience or… more
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