• Help Desk Support Lead

    KBR (Colorado Springs, CO)
    Help Desk Support Lead to provide hands-on leadership and oversight of help desk operations for the Gravity DevSecOps Pipeline , supporting US Space ... Title: Help Desk Support Lead Belong. Connect....focus on ensuring system reliability and security for mission-critical operations . Why Join Us? + Innovative Projects : At… more
    KBR (06/16/25)
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  • Desktop Support Services Help Desk

    ManTech (Herndon, VA)
    …day remote. The **Desktop Support Services Help Desk Lead** oversees the help desk operations and support under the task order, ensuring proper ... operations , coordination, maintained urgency, and execution of activities to support help desk operations and services to the DHS customers. This position… more
    ManTech (05/10/25)
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  • IT Support and Help Desk

    University of Connecticut Foundation Inc (Storrs, CT)
    …systems issues in collaboration with the IT leadership. In this role, you will: + Help Desk Operations and Supervision - Primarily responsible for help ... every day. POSITION SUMMARY In this IT Support and Help Desk Administrator role, you will be...Network System Support and Security - Perform daily network operations and administration, including but not limited to: +… more
    University of Connecticut Foundation Inc (06/15/25)
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  • Help Desk Administrator

    Robert Half Technology (Galveston, TX)
    Desk Administrator to join our team and take charge of our user support systems and help desk operations . + Administer and monitor the help desk ... strong and responsive IT team to ensure smooth day-to-day operations . We are currently looking for a proactive and...and offboarding processes for employees + Generate reports on help desk metrics and identify trends for… more
    Robert Half Technology (06/03/25)
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  • Manager, Help Desk

    Waystar (Louisville, KY)
    … Manager to lead our internal IT support function. This role will oversee daily help desk operations , manage the team responsible for handling employee IT ... team leadership skills. **WHAT YOU'LL DO** + Lead and manage day-to-day operations of the IT Help Desk , ensuring timely and effective resolution of support… more
    Waystar (05/22/25)
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  • Help Desk Technician - TS/SCI

    General Dynamics Information Technology (Chantilly, VA)
    …NEED TO SUCCEED: Requires a AA/AS. 3+ years of directly related experience supporting help desk operations or customer service. Must possess appropriate and ... Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Active Directory (AD), Help Desk Support,Technical… more
    General Dynamics Information Technology (05/08/25)
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  • Service Desk Lead (Ft. Belvoir, VA)…

    SMX (Fort Belvoir, VA)
    …is a full-time on site position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel + Perform duties as a ... Desk Supervisor will be responsible for the day-to-day operations of the organization's help desk . This role involves overseeing the delivery of IT… more
    SMX (05/13/25)
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  • Help Desk Level 1 Representative

    City of New York (New York, NY)
    Desk Level 1 Representative will serve as the "front-line" of the FISA-OPA Help Desk operations , providing caller assistance and problem management ... Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general… more
    City of New York (05/14/25)
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  • Service Desk Incident Manager

    Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
    …environments. Required Qualifications: * Experience: Minimum of 5 years in IT support or help desk operations * Education: Bachelor's degree OR High School ... Service Desk Incident Manager Clearance Required: Secret Clearance Locations:...level agreements are met. This position supports seamless IT operations and contributes to improved user experiences across supported… more
    Black Bear Technology Solutions, LLC (05/24/25)
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  • Service Desk Personnel

    Robert Half Technology (Cookeville, TN)
    …a dedicated Service Desk Personnel to support a government-based client and external help desk operations . This role requires a strong focus on resolving ... Address and resolve all assigned support tickets related to system and help desk inquiries within established timeframes. * Process password resets, user status… more
    Robert Half Technology (06/05/25)
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  • Mid-Level Help Desk Agent

    ASM Research, An Accenture Federal Services Company (Alexandria, VA)
    …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
    ASM Research, An Accenture Federal Services Company (04/15/25)
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  • F-35 Help Desk Specialist | Secret…

    General Dynamics Information Technology (Patuxent River, MD)
    …Active Secret clearance + **Required Experience:** 5 years + **Required Technical Skills:** Help Desk Tier 1 operations . + **Certification Requirements** : ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help ... operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP more
    General Dynamics Information Technology (05/17/25)
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  • IT Service Desk Quality Assurance Manager

    NuAxis Innovations (Washington, DC)
    …Hands-on experience driving Continuous Service Improvement (CSI) initiatives within IT Help Desk or Service Desk operations . + Skilled in conducting root ... Description** + Quality Assurance Manager (QAM) with Enterprise IT Help Desk /Service Desk Background +...(KPIs). + Background in leading or overseeing ITIL-compliant service desk operations and processes. **Federal IT Environment:**… more
    NuAxis Innovations (04/16/25)
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  • Help Desk Support Specialist 1

    UHS (Binghamton, NY)
    …required. Install, modify and repair computer software. Primary Department or Work Location: Help Desk , UHS Information Systems Operations Primary Work ... Minimum Required: + High School Diploma or equivalent plus 2 years Help Desk experience. Why You'll Love Working at UHS At United Health Services… more
    UHS (06/10/25)
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  • System Support Analyst - Help Desk

    Aspira Connect (Dallas, TX)
    System Support Analyst - Help Desk Aspira | Call Center Operations About Aspira For forty years, Aspira has been the market-leading software and services ... (hardware, software, connectivity) and internal teams to support seamless operations . + Produce and maintain clear, user-friendly documentation (eg, knowledge… more
    Aspira Connect (05/20/25)
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  • Help Desk Technician II

    Chenega Corporation (Melbourne, FL)
    …shared PMO services, Astraeus offers highly competitive labor rates to fulfill day-to-day contract operations . The ** Help Desk Technician II** will be part ... **Req ID:** 36422 **Summary** ** Help Desk Technician II** **Melbourne, FL**...of a dynamic team that provides IT support, maintenance, operations , logistics, and engineering services to help more
    Chenega Corporation (06/10/25)
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  • Manager, Cloud Operations

    The US Pharmacopeial Convention (USP) (Rockville, MD)
    …maintain regular communications with peers, technical operations , application development, help desk operations teams, supplier management and vendors ... reasonable accommodation to individuals with disabilities. **Brief Job Overview** The Cloud Operations Manager will lead a team of cloud and software engineers,… more
    The US Pharmacopeial Convention (USP) (05/27/25)
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  • Technology Operations Support/ Help

    Canon USA & Affiliates (Coraopolis, PA)
    …Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. **Posting Tags** \#LI-RH1 ... **About the Role** Entry level position intended to grow people into the organization. Shadows team members to serve as backup resource. Focuses on learning the Canon technology, culture, and work processes. **Your Impact** - Participates in all required… more
    Canon USA & Affiliates (04/22/25)
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  • Manager II, Escalations, Selling Partner Trust Ops…

    Amazon (Tempe, AZ)
    …* Direct line management for Help Desk Escalation Managers and the Help Desk Operations Manager roles. * Implements performance goals, monitors and ... can inspire leaders and stakeholders worldwide while owning the Tempe-based dedicated Help Desk Operational and Escalation Support for our internal stakeholders… more
    Amazon (05/17/25)
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  • SIGINT Analyst (Ops Support Team) (SkillBridge…

    Huntington Ingalls Industries (Fort Meade, MD)
    …facility orientation + Introduction to SIGINT fundamentals and terminology + Overview of 24/7 help desk operations structure Week 2: System Architecture + ... + Cross-shift communication protocols Week 12: Final Integration + Independent help desk operations (supervised) + Final assessment + Performance evaluation… more
    Huntington Ingalls Industries (05/28/25)
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