- Amazon (Tempe, AZ)
- …* Direct line management for Help Desk Escalation Managers and the Help Desk Operations Manager roles. * Implements performance goals, monitors ... can inspire leaders and stakeholders worldwide while owning the Tempe-based dedicated Help Desk Operational and Escalation Support for our internal stakeholders… more
- Amazon (New York, NY)
- …on ADSP. A day in the life A day in the life for a Supply Desk Operations TAM encompasses three primary responsibilities. The first is managing and root causing ... their campaign objectives. We are seeking a Technical Account Manager (TAM) for the Supply Desk team....best practices. - Build robust and complex SOPs which help bring solutions to stakeholders and customers - Engage… more
- Waystar (Louisville, KY)
- **ABOUT THIS POSITION** We are looking for a proactive and service-driven Help Desk Manager to lead our internal IT support function. This role will oversee ... daily help desk operations , manage the team responsible for handling employee IT issues, and serve as the main point of contact for standard IT… more
- NuAxis Innovations (Washington, DC)
- …position. **Job Description** + Quality Assurance Manager (QAM) with Enterprise IT Help Desk /Service Desk Background + The ideal candidate for the ... **IT Service Desk Quality Assurance Manager ** Location **Washington,...Service Improvement (CSI) initiatives within IT Help Desk or Service Desk operations .… more
- Tarleton State University (Stephenville, TX)
- Job Title Service Desk Manager Agency Tarleton State University Department User Support Proposed Minimum Salary Commensurate Job Location Stephenville, Texas Job ... Type Staff Job Description The Service Desk Manager , under direction of the Deputy...or other special circumstances. Essential Duties and Responsibilities: Service Desk Operations & Leadership + Oversees daily… more
- Leidos (Ashburn, VA)
- **Description** The National Security Sector within Leidos is seeking Help Desk Manager with strong systems, software, cloud, and Agile experience to support ... a complex program to provide Agile development and operations and maintenance for critical systems on a mission-critical...ports of entry (POEs) into the United States. The Help Desk Manager will provide… more
- MPR Associates (Alexandria, VA)
- …making MPR an exceptional place to work. General Job Description The Service Desk Manager is responsible for the daily operations of the MPR IT Service ... firm, is actively seeking a capable and motivated Service Desk Manager to join our IT team....Technology & Information Systems. Duties/Responsibilities + Manage the daily operations of the Service Desk . + Mentor,… more
- DoorDash (San Francisco, CA)
- …platform and grow revenues across all business lines. About the Role As a Senior Manager in our Commercial Operations team, you'll be at the forefront of ... because + You have experience leading and scaling commercial operations , deal desk or a sales support...and we are looking for team members who can help us go from a company that is known… more
- Robert Half Technology (San Diego, CA)
- Description Key Responsibilities: . Supervise the daily operations of the service desk team, including scheduling, workload balancing, and performance ... point for complex or unresolved technical issues. . Ensure all service desk activities comply with established IT policies, procedures, and SLAs. . Monitor… more
- HealthFitness (Bentonville, AR)
- …Family Whole Health & Fitness Center, managed by HealthFitness, is hiring for a Front Desk Manager in Bentonville, Arkansas. You will assist with front desk ... every third weekend Responsible for assisting with facility oversight of Front Desk operations and supporting special projects. Involves hiring and onboarding… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- ** Help Desk Manager ** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir ... . **Position Description:** We are looking for a Helpdesk Manager to lead and oversee our helpdesk team. In...using Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained.… more
- KBR (Colorado Springs, CO)
- … Help Desk Support Lead to provide hands-on leadership and oversight of help desk operations for the Gravity DevSecOps Pipeline , supporting US Space ... Title: Help Desk Support Lead Belong. Connect....focus on ensuring system reliability and security for mission-critical operations . Why Join Us? + Innovative Projects : At… more
- Robert Half Technology (Houston, TX)
- Description We are looking for a dynamic Help Desk Manager with a strong background in IT security to lead our service desk operations and ensure the ... for delivering exceptional service. Responsibilities: * Oversee the daily operations of the IT Service Desk team...the daily operations of the IT Service Desk team to ensure efficient resolution of technical issues… more
- Marriott (Washington, DC)
- …the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations . **Supporting Progress Toward Guest Services and Front Desk ... and property occupancy. * Understands the impact of Front Desk operations on the overall property financial...globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by… more
- Marriott (Miami, FL)
- …work experience required. **CORE WORK ACTIVITIES** **Maintaining Guest Services and Front Desk Goals** * Manages day-to-day operations , ensuring the quality, ... to maximize room revenue and control property occupancy. * Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and… more
- City of New York (New York, NY)
- …inhibit task completion or the overall success of critical initiatives. Service Desk Operations Managers, including Assistant Directors, are also responsible for ... of enriched data and hosting public hearings, and strengthens procurement operations by providing direct assistance and resources to all stakeholders. MOCS… more
- Koniag Government Services (Alexandria, VA)
- DAI Sr. Financial Help Desk Specialist (Secret) Alexandria, VA, USA Req #504 Thursday, June 12, 2025 Koniag Data Solutions, LLC (KDS), a Koniag Government ... Services company, is seeking an experienced DAI Sr. Financial Help Desk Specialist with an active Secret...is required to efficiently support O2C-related activities and financial operations . The specialist will also provide support to DoD… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) area** . ... you will work closely with staff and customers to help resolve the most difficult and high visibility events....limited to:** + Maintain high performance levels for service desk operations , processes, and implementing improvement activities… more
- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal ... Information Technology, or equivalent work experience. + 9+ years of experience in service desk operations , call center, and deskside support. + 3+ years of… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in the **DC, Maryland, and Virginia (DMV) area** . ... are not limited to:** + Maintaining high performance levels for service desk operations , processes, and implementing improvement activities wherever necessary +… more
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