- Monster (Arlington, VA)
- …Lead to lead an IT support team, onsite at a federal client site. The IT Service Desk Tower Lead will oversee the day-to-day operations of the service desk , ... include incident, request, problem, event, and risk management. Manage all Service Desk supervisors, trainers, quality manager , and workflow. Ensure Queue… more
- Monster (Cathedral City, CA)
- …development of self-generated business by working existing customer base and local community. Help Sales Manager evaluate and analyze the book of business for ... desk and/or Sales Executives. As directed by Sales Manager , make sure all necessary materials are provided for...as to develop Sales Executives in other personal/professional areas. Help Sales Manager facilitate regular training and… more
- Monster (Houston, TX)
- …to review past events and plan upcoming needs. Oversee concierge and enterprise help desk operations . Proactive Device Refresh Program Provide leadership ... Workforce Technology Support Manager Overview The Workforce Technology Support Manager...1:1 appointments for new device setups. Manage concierge service desk support. Coordinate offsite event support, ensuring proper staffing,… more
- Monster (Atlanta, GA)
- …departmental guidelines. Provide second-level support on issues escalated from the IT Help Desk . Escalate unresolved problems to the appropriate analyst, ... requested by the Regional Manager , Regional Senior Manager of Assistant Director of Global IT Operations... Manager of Assistant Director of Global IT Operations . Remain current with marketplace trends and firm applications… more
- Monster (Atlanta, GA)
- …coordinating the S/M/FBE outreach program activity; assisting in office operations ; reviewing bid proposals; preparing reports; answering inquiries; preparing ... may be required and assigned. Administrative Duties: Assists in normal office operations such as answering telephones and document copying, filing faxing, and… more
- ManTech (Washington, DC)
- **ManTech** seeks a motivated, career and customer-oriented ** Help Desk Manager ** to join our team in the **National Capital Region (NCR).** This is a hybrid ... position. As a Help Desk Manager , this individual...position. As a Help Desk Manager , this individual will lead the...personnel. Manages and supervises the overall functioning of the help desk operations . Direct and… more
- Robert Half Technology (Denver, CO)
- Description We are looking for an experienced Help Desk Manager to lead and oversee our service desk operations in Denver, Colorado. This role ... and access control. * Develop and enforce policies and procedures to streamline help desk operations . * Prepare performance reports and analyze metrics to… more
- KBR (Colorado Springs, CO)
- Title: Help Desk Manager Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology ... Key Responsibilities: + Lead the day-to-day activities of the help desk team, ensuring timely resolution of...clearance preferred + Experience supporting DoD or Space Force operations in a DevSecOps environment + Familiarity with DoD… more
- Amazon (Tempe, AZ)
- … Help Desk (HD)team is seeking a Program Manager in support of Help Desk operations . We are seeking a talented, data driven, and proven Program ... and stakeholder teams worldwide across the functions of HD Operations Support (HDOS), HD Escalations Support (HDES), and Defect...program management, stakeholder influence, and communication skills. The Program Manager II, AHS Help Desk … more
- St. George Tanaq Corporation (Washington, DC)
- …and ensure adherence to quality standards. **Operational Management** + Oversee Tier 1 Help Desk operations providing front-line support via phone, live ... Project Manager - Technical Support Services/ Help Desk WFH Flexible*Washington, DC (http://maps.google.com/maps?q=Washington+DC+USA) Job Type Full-time… more
- DoorDash (San Francisco, CA)
- …platform and grow revenues across all business lines. About the Role As a Senior Manager in our Commercial Operations team, you'll be at the forefront of ... because + You have experience leading and scaling commercial operations , deal desk or a sales support...and we are looking for team members who can help us go from a company that is known… more
- BAE Systems (Columbia, SC)
- …located Network Operations Center and remote office locations. The Support Desk Manager shall lead a team of technicians providing broad-based technical ... join our team! BAE Systems is seeking a Service Desk Manager to provide support to our...CompTIA A certification, Microsoft Certified Solutions Expert (MCSE), and Help Desk Institute (HDI) certification, or equivalent.… more
- Marriott (Arlington, VA)
- …the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations . **Supporting Progress Toward Guest Services and Front Desk ... and property occupancy. * Understands the impact of Front Desk operations on the overall property financial...globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by… more
- ManpowerGroup (Indianapolis, IN)
- …agreed-upon service levels, and aligning business objectives. The Sr. IT Service Desk Manager will create the IT strategy for help desk management ... **We are seeking an experienced Sr. IT Service Desk Manager to join our team....strategy** - Define and implement the vision for service desk operations which includes separation of incidents… more
- Marriott (Tucson, AZ)
- …work experience required. **CORE WORK ACTIVITIES** **Maintaining Guest Services and Front Desk Goals** * Manages day-to-day operations , ensuring the quality, ... to maximize room revenue and control property occupancy. * Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and… more
- Robert Half Technology (Glens Falls, NY)
- Description We are looking for an experienced Help Desk Manager to oversee and lead our IT support operations in Glens Falls, New York. This role ... involves managing a team of help desk professionals, ensuring high-quality service delivery, and providing exceptional support to executives and staff alike. The… more
- General Dynamics Information Technology (Washington, DC)
- …projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Manager you will help ensure today is safe and tomorrow is ... AN IMPACT + Provide program support as a Service Desk Manager + Responsible for the daily operations and supervision of a Service Desk team of 50-100… more
- KBR (Colorado Springs, CO)
- … Help Desk Support Lead to provide hands-on leadership and oversight of help desk operations for the Gravity DevSecOps Pipeline , supporting US Space ... Title: Help Desk Support Lead Belong. Connect....focus on ensuring system reliability and security for mission-critical operations . Why Join Us? + Innovative Projects : At… more
- City of New York (New York, NY)
- …inhibit task completion or the overall success of critical initiatives. Service Desk Operations Managers, including Assistant Directors, are also responsible for ... of enriched data and hosting public hearings, and strengthens procurement operations by providing direct assistance and resources to all stakeholders. MOCS… more
- Arrow Financial Corporation (Glens Falls, NY)
- …professional to join Information Technology (IT) Support team as: IT Manager , Support ( Help Desk Manager ) This opportunity may be perfect for you if ... including Windows, Microsoft 365 applications and administration, call center management, help desk ticketing tools, and Active Directory > Effective… more
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