- Stony Brook University (Stony Brook, NY)
- …Thursday and Friday Days Off **Position Summary** At Stony Brook Medicine, a **IT Service Desk Technician** at the Help Desk provides timely and accurate ... necessary for Patient Care. **Duties of a IT Service Desk Technician at the Help Desk...contact received during shift in a prompt, courteous and professional manner. Provide first-level support for all hardware, software,… more
- American Bankers Association (Washington, DC)
- …to end user computing needs. **Knowledge & Experience** + Experience with providing Help Desk support. + Knowledge of basic computer hardware, including Windows ... an outstanding benefits package, a convenient DC location, a professional collegial work environment and an opportunity to work...Place to Work_ designation! **Job Description:** ABA's Engineer, Service Desk is an IT Engineering role in support of… more
- Sharp Electronics Corporation (Kingsport, TN)
- **Overview** The National Help Desk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise ... disability insurance) + Rewarding and wholistic wellness program. + Training, professional development, and mentorship + Full suite of voluntary insurance benefits… more
- AeroVironment (Albuquerque, NM)
- **Worker Type** Regular **Job Description** **Summary** The Service Desk Technician II is part of the Information Technology Service Desk Team and is the direct ... position is the first point of contact for users who contact the service desk team through phone, email and ticketing system to ensure that users receive appropriate… more
- Banc of California (Beverly Hills, CA)
- …a high-performance environment. + 3-5 years of experience in a high-volume, fast-paced IT help desk or service desk support position including knowledge, ... resource groups, and more. TOGETHER WE WIN(R) **THE OPPORTUNITY** The Service Desk Support Specialist II is responsible for providing technical support to users… more
- US Physical Therapy (Plainview, NY)
- …of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist ... reactions, and changes in physical condition. + Ability to maintain a professional attitude and conduct in the welfare of patients. + Strong record-keeping… more
- ABBTECH Professional Resources, Inc. (Reston, VA)
- …work activities. Plans and schedules own work within a limited time horizon. **Job Summary:** Help Desk Operations In this role, you will provide 24x7 first line ... the day-to-day IT Service Management process based on industry standards. You will help develop the roadmap and guides, define processes and data requirements, and… more
- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... day-to-day contact for assigned clients** , working closely with **Service Desk Leadership** , who oversees technical operations, and the **Service Delivery… more
- Hawaiian Electric (Honolulu, HI)
- …requirements, within budget and time constraints. As needed, performs second-level help desk functions. ESSENTIAL FUNCTIONS: + Programs/adapts, tests, ... needs (new or modifications). As needed, provides second-level technical support for Help Desk . + Collaborate with Development, Infrastructure, and Desktop… more
- Hawaiian Electric (Honolulu, HI)
- …problems within the functional area of expertise, documents, and reports problems to the Help Desk , and helps department users learn how to problem solve ... problems within the functional area of expertise, documents, and reports problems to the Help Desk , and helps department users learn how to problem solve… more
- Morley (Indianapolis, IN)
- …to Make Your Life Easier_** + Teladoc: 24/7 online access to doctors + 24/7 nurse help desk + Patient advocacy: Free 24/7 help with benefit questions and ... letting them know we care about their wellbeing, and help them resolve the issue so it doesn't cause...Paid training + Equipment provided + Benefits available + Professional development and growth opportunities You need: + Communication… more
- Mission Support and Test Services (Carson City, NV)
- …(NNSS) for the US National Nuclear Security Administration (NNSA). Our MISSION is to help ensure the security of the United States and its allies by providing ... air. (See NNSS.gov for our unique capabilities.) Our 2,750+ professional , craft, and support employees are called upon to...an IT Support Specialist I to join our Service Desk team. **Key Responsibilities** + Responsible for end-user desktop… more
- Stanford Health Care (Palo Alto, CA)
- …you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Implement changes using documented procedures that… more
- Stanford Health Care (Palo Alto, CA)
- …you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Implement changes using documented procedures that… more
- Stanford Health Care (Palo Alto, CA)
- …**What you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Act as a ... recommendations for support improvements, and integrate changes into the Help Desk function to improve first call...information from coworkers and clients in a tactfully and professional manner + Ability to use effective approaches for… more
- Stanford Health Care (Palo Alto, CA)
- …you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical ... information technology teams including Infrastructure, Integration, Reporting, and the help desk + Lead small to medium...information from coworkers and clients in a tactfully and professional manner + Ability to use effective approaches for… more
- Stanford Health Care (Palo Alto, CA)
- …Management processes. + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required. + Provide ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk . + Implement and direct changes using documented… more
- Tyto Athene (San Diego, CA)
- …related field or equivalent. + 3+ years industry experience, support center or help desk . + ITIL Foundations Certification desired. + Microsoft certification ... AL, Dayton, OH and Patuxent River, MD. The Service Desk Team provides a mixture of Tier 1.5 and...401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave. Tyto Athene is… more
- Optum (Orlando, FL)
- …vendors for implementation of new process and workflow Manage escalations from the Help Desk to ensure timely resolution Perform hands-on fixes, including ... Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly… more
- MRC Global (Decatur, AL)
- …+ Frequent driving/traveling. + Regular interaction with others. + Primarily desk /computer-based work. + Ability to sit/stand for extended periods. + For ... live and work. We invest in the growth and professional training of our team members creating more opportunities...available to all employees and household family members to help resolve issues, connect with the right mental health… more
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