- NCR Atleos (Frisco, TX)
- …self-service availability for financial institutions and retailers across the globe. **Job Title:** Help Desk Representative II **Location:** Frisco, TX ... the regular 1:00 PM - 10:00 PM schedule will begin._ **Support Center Representative ** Cardtronics makes ATM cash access convenient where people shop, work, and… more
- TekSynap (Richmond, VA)
- …+ CCNP Security + CISA + CISSP (or Associate) + GCED + GCIH + DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1 + Must have ... Duties): + Install and configure workstation setups at approximately 1,650 desk locations. + Equipment includes: two monitors, docking station, laptop, keyboard,… more
- Excellus BlueCross BlueShield (Rochester, NY)
- Excited to grow your career?We value our talented employees, and strive to help employees grow professionally. If you think the open position you see is right for ... + Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) + Assists...+ Assist management with the review and creation of desk level procedures, acting as a subject matter expert… more
- HNTB (Atlanta, GA)
- …prompt, friendly, customer-focused support to a designated office. + Logs all service desk calls, email requests, and in person requests into the IT Service ... and services. Offers advice and subject matter expertise to help peers solve more complex issues. + Supports local...+ Resolves intermediate level technology tickets escalated by Service Desk team through hands on and over the phone… more
- TekSynap (Albany, GA)
- …+ CCNP Security + CISA + CISSP (or Associate) + GCED + GCIH + DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1 + Must have ... **REQUIRED QUALIFICATIONS** + One (1) year of relevant experience + Active Secret clearance with IT- II sensitivity + One of the following active IAT II or III… more
- System One (Raleigh, NC)
- …a wide variety of NC Medicaid providers supported by a multi-customer contact or help desk environment. Responds to providers and recipient calls, providing a ... Job Title: Customer Service Rep - Medicaid Location: Raleigh, North Carolina Type:...the North Carolina Medicaid. As a Customer Service Specialist II you will help ensure today is… more
- WMCHealth (Poughkeepsie, NY)
- …stocked. Escorts patient to ED, placing patient in bed. Reports problems with system/PC to Help Desk . + Places thermal ID band on patient in accordance with ... Registration Rep I Company: MidHudson Regional Hospital City/State: Poughkeepsie,...patient accounting for resolution. + Provides patients or their representative Federal and NYS mandated brochures, HIPAA, Patient Rights,… more
- Motion Recruitment Partners (Norcross, GA)
- …6 months **Required Skills & Experience** + 4 years of experience in a help desk /call center. + College Degree or equivalent work experience required. + ... Customer Support Rep Norcross, Georgia **Onsite** Contract $18/hr - $20.5/hr...in the Service Now Knowledgebase, the agent will seek help from Support Analyst II and/or the… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service Desk ... services operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite. Positions are available at the… more
- TekSynap (Washington, DC)
- …LANT Customer Relation Management (CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers, ensuring high levels of ... customer satisfaction and timely resolution of issues. + Supervise help desk staff and provide guidance and...QUALIFICATIONS** + Active Secret security clearance + Active IAT II Certification + US Citizen + Minimum of ten… more
- TekSynap (IA)
- …and trouble tickets to provide general IT support. + Create, update, and close out help desk tickets accurately and efficiently. + Collaborate with other Tier I ... and Tier II support staff to ensure proper hand-off and escalation...**Overview** We are seeking a part time **Tier I Help Desk Technician** to provide high quality… more
- City of New York (New York, NY)
- …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... civil service status in the title of Customer Information Representative to be considered. NOTE: This position is open...researching the answers to questions in a customer service, help desk or public information capacity may… more
- Spire Energy (St. Louis, MO)
- …valued. Summary Spire is seeking a Smart Desk Specialist to work at our Smart Desk ( Help Desk ) answering phone calls and responding to chat messages and ... procedures to resolve the issue * Collaborates with Tier II support to escalate complex user issues. Identifies opportunities...* 1-3 years' experience working in customer service or help desk environment * Knowledge of and… more
- TekSynap (Denver, CO)
- …Agency's Solutions for the Information Technology Enterprise III (SITE III).TheHelp Desk (Sys Admin)provides Tier I and II technical software,hardwareand ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The Help DeskSystems Administrator is expected tobe able to:...MS, 0-2 years experience **Overview** We are seeking aHelp Desk (Sys Admin)to join our Task Order proposal on… more
- Leidos (New Orleans, LA)
- …dollars by focusing efforts under one enterprise network. What will you do as a Help Desk Support Representative ? You will serve as the initial point ... the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy in… more
- Leidos (Kansas City, MO)
- …dollars by focusing efforts under one enterprise network. **What will you do as a Help Desk Support Representative ?** You will serve as the initial point ... the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy in… more
- R1 RCM (Wauwatosa, WI)
- …analytics, AI, intelligent automation, and workflow orchestration. As our **Customer Service Representative ** , you'll work to help our patients check into ... it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job. + A team you can rely on. We care about your progress toward career… more
- Montana State University (Bozeman, MT)
- …associated technical support resources, and organizational structures. Consultation: + Provide Help Desk support through ticket submission and end user ... Peter Martinson ###@montana.edu ### Classification Title Computer Supp Spec II Working Title Computer Support Specialist II ...service desk processes and procedures (customer support, help desk ticketing, 1st call resolution, escalation… more
- City of New York (New York, NY)
- …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... be serving permanently in the title of Customer Information Representative or be reachable on the open-competitive list for...researching the answers to questions in a customer service, help desk or public information capacity may… more
- City of New York (New York, NY)
- …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... DESCRIPTION OATH's Clerk's Office is seeking a Customer Service Representative to work in our Long Island City Office....researching the answers to questions in a customer service, help desk or public information capacity may… more