- Candela Corporation (Marlborough, MA)
- …practices, and the patients they treat. **Overview** Candela is seeking a Senior Help Desk Specialist to provide Tier 1- Tier 3 advanced technical ... **Senior Helpdesk Specialist ** Requisition Number **2728** Location **US - Marlborough,...of 5 years' experience working as part of a help desk team in a global company… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service Desk ... operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite....monitoring tools to proactively detect potential problems. + Provide Tier 1 and Tier 2 support for… more
- General Dynamics Information Technology (Patuxent River, MD)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT. A career in enterprise ... operate. At GDIT, people are our differentiator. As a ** Help Desk Specialist ,** you will...+ **Required Experience:** 5 years + **Required Technical Skills:** Help Desk Tier 1 operations.… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist I**...experience and training. Work is performed under supervision. The Tier I team serves as primary IT Customer Support ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist Is** for...departments and all WMATA end users. **Essential Functions:** + Tier I customer activities include but are not limited… more
- CACI International (Reston, VA)
- Help Desk Specialist Job...the IT Operations Manager by understanding appropriate and applicable Tier support levels. * Escalate Tier 3 ... Travel: None * * * CACI is seeking a Help Desk Specialist to join...supporting systems for visibility and communication purposes. Communicate with Tier 3 support partners for issue resolution. * Support… more
- The Greentree Group (Portland, OR)
- Training and Help Desk Support Specialist + Are you a customer service enthusiast who loves solving complex problems? + Do you have a keen eye for detail and ... from you! ABOUT THE OPPORTUNITY As a Training and Help Desk Support Specialist , you...plus the ability for quick escalation to the next tier . Flexible/hybrid working schedules and 11 paid holidays, in… more
- City of West Des Moines (West Des Moines, IA)
- Help Desk Specialist II +...the general direction of the ITS Operations Manager, performs Tier 2 (specialized, mission-critical help desk ... support) and some Tier 1 (routine help desk support) desktop, laptop, operating system, software, M365, telephony, basic networking and mobile offices… more
- V2X (Madison, MS)
- **Description** CTC Help Desk Specialist II Journeyman (C.5.2) - Provides first level helpdesk support, via phone, computer, in person, and through ... detailed work logs and technical documentation, escalating issues to Tier 2 as needed, setting customer expectations for follow-ups....work queues Understanding and utilizing all systems within the Help Desk to provide first time resolution… more
- Kaizen Approach, Inc (Linthicum, MD)
- …impact with a company that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused customer by providing ... COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and… more
- UHS (Binghamton, NY)
- …Install, modify and repair computer software. Primary Department or Work Location: Help Desk , UHS Information Systems Operations Primary Work Shift: Day ... Resolution: Resolve simple problems without needing to escalate to Tier 2 or 3 support. + Escalation: Identify and...+ High School Diploma or equivalent plus 2 years Help Desk experience. Why You'll Love Working… more
- V2X (Springfield, VA)
- …responsibility, and professionalism. We are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance. This position will be based ... Polygraph. Responsibilities + What You'll Do + The Service Desk Specialists are the Tier 1 team...years of experience working in an enterprise IT Service Desk or Help Desk role.… more
- Insight Global (Braintree, MA)
- …join their growing company. * Escalation point of issues or services forwarded from the IT Help Desk that may require hands on or onsite support * Answering IT ... * Perform duties across all agency location. Examples: Moves, Adds, Changes and Desk Side support. * Support business approved standard desktop software as well as… more
- Two95 International Inc. (Portland, OR)
- Title: IT Service Desk Specialist Location: Portland, Oregon Duration: 11 months Term (Contract) Roles & Responsibilities + The person selected to fill this ... will be expected to provide quality first level computer help via phone and/or email; ( Tier I)...personal emphasis follow-up/follow-though are also required. + Previous Service Desk experience and/or certification in an ITIL (IT Infrastructure… more
- Tesla Laboratories. Inc. (Washington, DC)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing the IT infrastructure… more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk ... actionable service catalog and support for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice and guidance on… more
- Robert Half Technology (Jacksonville, FL)
- Description We are seeking a highly motivated and experienced Tier 2 Help Desk Support Specialist to join our IT team. The ideal candidate will provide ... or equivalent practical experience. + 3+ years of experience in a Tier 2 IT Help Desk or Desktop Support role. + Proven expertise in troubleshooting and… more
- Applied Research Solutions (Dayton, OH)
- **Description** ARS is seeking a Tier 1 Help Desk Support Specialist to join our team working on cloud services projects, primarily focused on Azure ... base development + Escalate complex technical issues to appropriate Tier 2/3 support teams + Monitor system performance and...Security+ certification (required) + Minimum of 2 years of help desk or technical support experience +… more
- CACI International (Denver, CO)
- …knowledge base resources **Preferred Certifications:** CompTia ACompTia ServerCompTia NetworkHDI Customer Help Desk Analyst Microsoft Office Specialist ... required Security+ certification required 3+ year of experience in Help Desk support and/or system administration Proven...writing skills; responsible for fully documenting problem resolutions for Tier 1 / 2 technicians Motivated and eager to… more
- TEKsystems (New Haven, CT)
- …person is responsible for parking). It is not entry level and requires min 2-3 years of help desk experience in a call center environment. This role is a 6 month ... **This is a service desk role (phone support only) that sits onsite...higher ed client is seeking a well rounded helpdesk specialist . 80-100% phone support. Teams supports 10,000-20,000 end users… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... As a Top Secret cleared Service Desk Support Specialist for this program,...ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,… more
Related Job Searches:
Desk,
Desk Specialist,
Help,
Help Desk,
Help Desk Specialist,
Help Desk Tier,
Help Specialist,
Specialist,
Tier