- Robert Half Technology (Washington, DC)
- …Technology industry. The Help Desk Manager will supervise the Service Desk Analysts , ensuring all support requests are handled effectively and ... offering a contract to permanent employment opportunity for a Help Desk Manager in the office. The... Desk Analysts and Senior Service Desk Analysts , providing guidance and support… more
- Binghamton University (Binghamton, NY)
- …Salary: Commensurate with experience Binghamton University Information Technology Services is looking for a Help Desk Support Analyst to join our Client ... Support Services team. The Help Desk Support Analyst will...in the development of the operating procedures for all Help Desk analysts to follow,… more
- The Greentree Group (Beavercreek, OH)
- Financial Systems Support Analyst ( Help Desk ...decision-making skills. + Patient and adept at working with help desk analysts and end-users ... we want to hear from you! ABOUT THE OPPORTUNITY As a Financial Systems Support Analyst ( Help Desk Lead), you will have the opportunity to work with… more
- Marriott (Bethesda, MD)
- …products that provide a seamless support experience for the user community. The Support Desk operates 24X7 and candidates must be available to work as ... customer inquiries per department policy. + Creates and updates Help Desk incident or service tickets as...portfolio. + Acts as subject matter expert for Application Support Analysts , Customers, and Business Sponsors. +… more
- Koniag Government Services (Carlsbad, NM)
- …for either workstation and server applications and hardware. Handles problems that the subordinate help desk support is unable to resolve. May interact with ... Koniag Government Services company, is seeking a Senior IT Help Desk to support **TGS**...Systems Administrators, Network Engineers, Program Analysts , and/or applications development to restore service and/or identify… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote technical assistance and ... Washington, DC (http://maps.google.com/maps?q=Washington+DC+USA) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- … Help Desk Agent (EITAAS-2025-22796): Bowhead seeks an IT Help Desk Agent that will provide multiple tier support to end users. The ideal technician ... will have 2+ years of IT help desk experience with a strong background...connections to support on-premise and virtual service desk analysts . + ACD Configuration* Configure cues,… more
- MPR Associates (Alexandria, VA)
- …the daily operations of the Service Desk . + Mentor, train and manage Service Desk Analysts . + Ensure the Service Desk supports MPR employees with an ... firm, is actively seeking a capable and motivated Service Desk Manager to join our IT team. If you... Manager is expected to take ownership of user support issues and be proactive when dealing with them.… more
- Electric Power Research Institute (Knoxville, TN)
- **Job Title:** IT Support Service Desk Student Employee **Location:** Knoxville, TN **Job Summary and Description:** The IT Service Student Employee will assist ... EPRI computing community. The Student Employee will provide user support via phone and in person, troubleshooting and supporting...provides solutions to assist users + Alerts Lead, other Analysts , Service Desk Manager and other IT… more
- City of New York (New York, NY)
- …of enterprise IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support role. - Tech-savvy with a working ... the City government's chief financial agency. OMB's staff of analysts and experts assembles and oversees the Mayor's expense...year of full-time experience as a Help Desk technician or other customer support role.… more
- TEKsystems (Indianapolis, IN)
- …team member * Desires to be helpful even when our customer is under pressure Skills Help desk support , Service desk , Troubleshooting Top Skills Details ... Codeswitch customer/user jargon and industry terms understood by application analysts * Respond to requests and effectively coordinate the...Help desk support , Service desk , Troubleshooting Additional Skills &… more
- City of New York (New York, NY)
- …best practices related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central service and support team, responding to ... - $ 56,650K Note: This is NOT a Helpdesk/Desktop Support position. Hours are from 9:30am to 5:30pm Organizational...where flexibility and ability to achieve results are valued. Analysts perform a range of defined tasks assigned by… more
- Robert Half Technology (Jersey City, NJ)
- …seeking a Senior Service Desk Technician to provide advanced technical support , mentor junior analysts , and ensure efficient incident management. This role ... in IT or equivalent experience. Experience - 3+ years in Service Desk / Help Desk with advanced troubleshooting; leadership/mentoring experience preferred.… more
- NTT America, Inc. (Ashburn, VA)
- …user account administration and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts . + Coordinates ... 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + Answers company… more
- Robert Half Technology (Nashville, TN)
- …Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts , assisting them in resolving challenging technical problems. + Root ... Tier 3 Helpdesk Analyst to join our client's IT support team! As a Tier 3 Helpdesk Analyst, you...Problem Resolution: Serve as the highest level of technical support , resolving the most complex issues related to hardware,… more
- Bank of America (Charlotte, NC)
- …Situations Group Structured Trade Control analysts produce detailed daily reporting in support of the Credit Asset Funding desk . The analysts review ... from vendors such as Markit and Bloomberg. Trade control analysts will liase with the CAF Trading Desk...Settlements daily in support of the business. Analysts utilize reconciliation tools to help them… more
- Chick-fil-A (Atlanta, GA)
- …experience + Leadership position leading team(s) + Customer service experience + Help Desk /Call Center leadership experience, a plus + Hospitality and/or ... Analysts who provide essential IT troubleshooting and technical support to restaurant teams. **This role supports our Phone...successful in role + Provide feedback to the Chick-fil-A HELP Leadership Team on performance metrics. + Work closely… more
- City and County of San Francisco (San Francisco, CA)
- …areas described below or perform duties in multiple areas. Recruitment and Examinations Analysts help recruit and evaluate the skills of candidates to hire ... job applications, and constructing, administering, and scoring examinations. Classification and Compensation Analysts help the City achieve our equity and wage… more
- HCA Healthcare (Asheville, NC)
- …new application implementations. This resource will be an escalation point for application support and will help drive the implementation and utilization of key ... division, and multiple facilities as a key IT resource for application implementation and support with greater responsibility than analysts junior to the role +… more
- City of New York (New York, NY)
- …for Agency Operations, the Director of User Support will manage a team of help desk staff who field inquiries from City employees and vendors on major ... leadership for a team of directors, deputy directors, supervisors, analysts and agents in the day-to-day operations of the...the end users. - Participating in training and preparing Help Desk staff to support … more
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