- M. C. Dean (Vienna, VA)
- …Experience or + Bachelor's Degree and 2 Years of Relevant Experience + Relevant Experience: + Help Desk Support Functions with a Combination of Phone and ... the world for the better. We are seeking a ** Help Desk System Specialist 1** to join...opportunity to lead and build a business with the support of an industry-leading firm that has been in… more
- GCyber (Arlington, VA)
- …Change Advisory Board (CAB) process and ensure compliance with relevant standards while improving help desk support functions . Minimum Qualifications and ... CAB Manager for Tech Control, you will manage day-to-day support functions , ensuring effective issue resolution, and...in related field + Minimum 5 years' experience with help desk support and operation… more
- TekSynap (Chantilly, VA)
- …catalog and support for other IT service management functions . The Help Desk Support Techwill: + Providetechnical advice and guidance on ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Tech**...of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made… more
- General Dynamics Information Technology (Aberdeen, MD)
- …Polygraph **Public Trust/Other Required:** None **Job Family:** SCA **Skills:** Desktop Computers, Help Desk Support ,Troubleshooting **Experience:** 7 + years ... of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** **- TS/SCI** **required**… more
- Leidos (Edgewood, MD)
- …support an End User Customer Support program. In this mission we provide Tier 1 Help Desk Support .All support is provided via phone, and the ... on instructions, pre-established guidelines and experience to perform the functions of the job. + Ability to document accurate...professionally and with courtesy with personnel that contact the Help Desk for support . **Minimum… more
- Envista Holdings Corporation (Brea, CA)
- IT Help Desk / Online Support ...required SLA timeline. There are times where critical business functions depend on IT products and services working as ... log and track customer support requests * Escalate and redirect Help Desk Incidents to the appropriate technical resources * Install, troubleshoot,… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 ... Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides...be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be… more
- CACI International (Forest Heights, MD)
- Tier 1 Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage ... * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join our Team...issued proprietary databases, software, software configuration control and systems. Functions as a mid-level subject matter expert in legacy… more
- Marriott (Bethesda, MD)
- …products that provide a seamless support experience for the user community. The Support Desk operates 24X7 and candidates must be available to work as ... a temporary position. The Senior Analyst acts as a support subject matter expert identifying and participating in activities...customer inquiries per department policy. + Creates and updates Help Desk incident or service tickets as… more
- Koniag Government Services (Carlsbad, NM)
- …for either workstation and server applications and hardware. Handles problems that the subordinate help desk support is unable to resolve. May interact with ... Koniag Government Services company, is seeking a Senior IT Help Desk to support **TGS**...field of expertise. Escalates all unresolved Help Desk Issues to IT Operations Manager. **Essential Functions… more
- Osmose Utilities Services (Peachtree City, GA)
- We are currently seeking a Computer Support Specialist to provide Tier 1 help desk support for field and office based employees. Responsibilities: + ... Requirements: + Previous related experience including working in corporate help desk support ; experience with...met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made… more
- ASM Global (West Conshohocken, PA)
- …for each ticket type, product and support level + Monitor and analyze help desk performance metrics, such as response time and ticket resolution rate + ... Information Technology (IT) REPORTS TO: Director, IT Systems and Support FLSA STATUS: Salaried/Exempt LEGENDS & ASM GLOBAL Two... functions . Education and/or Experience + Background in help desk and ticket management + Working… more
- Link Solutions Inc (Frederick, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our team in ... be a US Citizen + Active DoD Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will support and manage the… more
- TekSynap (Washington, DC)
- …of customer satisfaction and timely resolution of issues. + Supervise help desk staff and provide guidance and support as needed. **REQUIRED QUALIFICATIONS** ... LANT Customer Relation Management (CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers, ensuring high levels… more
- Link Solutions Inc (Frederick, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst to join our team in support ... be a US Citizen + Active DoD Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will support and manage the… more
- TEKsystems (Ann Arbor, MI)
- …of help desk experience (enterprise help desk experience preferred) -Experience with remote support tools -Software/Hardware Troubleshooting ... The Help Desk Representative will be located...The Help Desk Representative will be located in Ann Arbor,...a 24/7 call center that utilizes the chat/email/call in functions . They support the clients, printers, digital… more
- Koniag Government Services (Vienna, VA)
- …**Other details** + Job Family Client Techncial Support and Training + Job Function Help Desk Support Tech + Pay Type Hourly + Vienna, VA 22180, ... Help Desk Technician - 2nd Shift...Koniag Government Services company, is seeking an experienced **Service Desk Representative** with a **Top-Secret Clearance** to support… more
- Koniag Government Services (Carlsbad, NM)
- …2025 **T** **uknik Government Services,** a Koniag Government Services company, is seeking an IT Help Desk to support **TGS** and our government customer in ... holidays, three weeks paid time off, and more. **Essential Functions , Responsibilities & Duties may include, but are not...customer support including, but not limited to, help desk , NOC center, service, desk… more
- Proven IT (Tinley Park, IL)
- Help Desk Dispatcher Tinley Park, IL...Dispatcher is responsible for assisting with various managed IT support functions . This is the basic level ... and providing dispatch assistants for the MNS department. The Help Desk Dispatcher is a generalist with...and outbound calls in a timely manner + Creating support tickets within our ticketing system + Update existing… more
- CUNY (New York, NY)
- …communications functions at a College or Unit. They work in technical support , applications development, operations, help desk , and similar environments, ... College we believe that student success is everyone's responsibility" The IT Support Assistant, a Help Desk Associate, is a part-time, Tier 1 support… more
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