- Compass Minerals America Inc. (Overland Park, KS)
- …the duties and responsibilities at any time.)_** + Provide Tier 2 level service desk technical support for complex and advanced issues for our customers. + ... Integrate new technologies such as Chatbots and AI to help automate support requests for users and... requests for users and deliver answers quicker. + Lead service desk projects, from planning, assigning… more
- Idaho Power Company (Boise, ID)
- …**Category Management Lead ** **do for us?** This individual will develop, lead , and execute supply strategies to support Idaho Power's procurement ... enterprise-wide cost, quality, risk, and service targets are met. They also help implement strategic activities for the entire Procurement operation, including the… more
- Home Depot (Austin, TX)
- …knowledge base articles, training, and knowledge is shared across the Support Desk Services business for VPN/Connectivity, Networking/Firewall, Security/Virus, ... Responsibilities:** + 40% Delivery & Execution: + Provides on-call support at Team Lead level in paging...engagement, consultation, and direction for projects outside of the Support Desk + Drives alignment and improvement… more
- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... around you successful. We are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global...Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in… more
- Applied Research Solutions (St. Louis, MO)
- …Windows AirGapped environment. + Troubleshoot systems as needed, and route trouble tickets & support requests as required to Service Desk . + Review and automate ... on users off the same stack. This person will help automate the configuration and deployment of said solutions...leverages cloud-based infrastructure such as Azure Kubernetes Service to support rapid software development. + Lead , plan,… more
- Carnegie Mellon University (Pittsburgh, PA)
- …and documentation. **Qualifications:** + Bachelor's Degree + 3-5 years' Experience + Experience with Help Desk , End User Support , Workstation Support , ... Transit bus pass, access to our Family Concierge Team (https://www.cmu.edu/hr/work-life/ support /family-child-care-resources/index.html) to help navigate childcare needs, fitness… more
- Florida Atlantic University (Jupiter, FL)
- …or staff member as needed. + Assists with room and vehicle reservations, help desk tickets, and work orders + Responsible for timekeeping responsibilities, ... Atlantic University is seeking an Honors College Coordinator, Academic Support Services - Boca Raton, FL. This position serves...Relations to ensure timely and effective outreach. As the lead organizer for signature events such as the Scholarly… more
- Silvus Technologies (Los Angeles, CA)
- …troubleshooting/researching hardware and software issues on desktop or laptop systems. + Respond to Help Desk IT support tickets in a timely manner. + ... fulfilling career._ **THE OPPORTUNITY** Silvus is seeking an **IT Support Specialist** to provide technical support to...an **IT Support Specialist** to provide technical support to end users, troubleshoot hardware and software issues,… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …resolution efforts and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role supporting systems engineering and networking operations. If this is ... looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing,...scripting, and adherence to escalation protocols. **Tier 2 Cloud Support Position Requirements:** + **Must be a US Citizen**… more
- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... day-to-day contact for assigned clients** , working closely with **Service Desk Leadership** , who oversees technical operations, and the **Service Delivery… more
- Stanford Health Care (Palo Alto, CA)
- …you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Act as a ... and across the different groups while influencing outcomes + Lead complex software upgrade initiatives + Lead ... support improvements, and integrate changes into the Help Desk function to improve first call… more
- Hawaiian Electric (Honolulu, HI)
- …to meet customer needs (new or modifications). As needed, provides second-level technical support for Help Desk . + Collaborate with Development, ... requirements, within budget and time constraints. As needed, performs second-level help desk functions. ESSENTIAL FUNCTIONS: + Programs/adapts, tests,… more
- Bentley Systems (Exton, PA)
- … desk functions to provide account-facing colleagues with both strategic deal support and tactical recommendations that help optimize outcomes for large ... in our Commercial Center of Excellence, this role will support and drive commercial strategy for our core product...period of expected technology and business model change + Lead the development of data-driven recommendations for commercial model… more
- Stanford Health Care (Palo Alto, CA)
- …processes. + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required. + Provide ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk . + Implement and direct changes using documented… more
- Progress Rail Services Corp. (Mayfield, KY)
- …As member of the CPI core team, you serve the CPI community through communications, " help desk " support of processes and tool questions, and the collection ... - in particular, CPI. A successful candidate will continuously lead on average 6 CPI/CI projects through the CPI/CI...processes and tools. You will collect VOC information and help support the development of CPI tool… more
- Stanford Health Care (Palo Alto, CA)
- …will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Implement changes using documented procedures that… more
- Stanford Health Care (Palo Alto, CA)
- …will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical ... safe patient care. This position will implement, administer, and support assigned systems under the minimal guidance of senior...information technology teams including Infrastructure, Integration, Reporting, and the help desk + Lead small… more
- Stanford Health Care (Palo Alto, CA)
- …will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Implement changes using documented procedures that… more
- Bentley Systems (CO)
- …inspiring, and empowering your team to achieve outstanding results. You will lead by example through regular coaching sessions, developing strategic account plans ... to inspire and make a lasting impact. **Responsibilities:** + Lead a team of account managers to meet and...and providing regular feedback incl. through regular 1:1s. + Support and coach your team in negotiating sales and/or… more
- COOLSOFT (Madison, WI)
- …development tools and frameworks. Experience supporting development tools and/or help desk experience, as well as team lead experience would be beneficial ... Description : The ideal candidate can provide development tool support for development processes used in software product lifecycles....manage tasks effectively in a dynamic, fast-paced environment. - Help to plan tool upgrade roadmaps and lead… more
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