- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced ... profound impact on the country's most critical role - protecting our national security. Help Desk Support Lead - Gravity DevSecOps Pipeline (Top Secret… more
- CACI International (Scott Air Force Base, IL)
- Help Desk Support Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular ... to revolutionize financial auditability and transportation logistics? We're seeking a successful, experience Help Desk Support Lead to join our team in… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead ** to join our team in **Washington, DC.** This is a ... position with 4 days onsite and 1 day remote. The **Desktop Support Services Help Desk Lead ** oversees the help desk operations and support… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support ,Technical Support **Certifications:** Security+ CE ... * Supervises help desk operations at the shift or small help desk level. Supervises non-exempt support staff. WHAT YOU'LL NEED TO SUCCEED: *… more
- Robert Half Technology (Itasca, IL)
- Description We are seeking a dedicated and experienced Lead Help Desk Analyst to oversee and manage the delivery of technical support to end users. In ... Qualifications and Skills Required: 3+ years of experience in an IT help desk or user support role, with at least 1 year in a leadership or senior… more
- SMX (Fort Belvoir, VA)
- …overseeing the delivery of IT help desk services, managing IT help desk support , ensuring platform reliability and security, and collaborating with ... other IT leaders to support integration efforts and align operational strategies with organizational...position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and… more
- Binghamton University (Binghamton, NY)
- …Salary: Commensurate with experience Binghamton University Information Technology Services is looking for a Help Desk Support Analyst to join our Client ... Support Services team. The Help Desk Support Analyst will provide superior first-level IT customer support to the Binghamton University community by… more
- General Dynamics Information Technology (San Antonio, TX)
- …to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Desktop Management,End User Support , Help Desk ... Force Base in San Antonio, Texas. Tasks in direct support of the government include, but are not limited...Performance** - Measure and provide weekly help desk performance reports to Task Lead , Service… more
- Montage Marketing Group (MD)
- …expertise is required. + Experience with federal government contracts preferred. + Experience leading help desk , support desk , or other customer service ... grant program's applicant inquiries. This includes overseeing a large-volume support desk , handling an average of 250-500...US Citizenship + Ability to obtain Public Trust Responsibilities Help Desk Leadership + Lead ,… more
- Chenega Corporation (Arlington, VA)
- …Intelligence. **Responsibilities** + Lead , mentor, and motivate a team of Help Desk Technicians, fostering a positive and collaborative work environment. + ... support requests. + Provide technical guidance and support to the Help Desk ...ways to maintain a culture where we excel and lead healthy, happy lives. **Corporate citizenship** Chenega MIOS is… more
- Cedar Falls Utilities (Cedar Falls, IA)
- …coaching exercises. + Participates in planning and coordination meetings that may involve Help Desk support responsibilities. + Oversees weekly reports ... supervising the day-to-day operations of the Help Desk and providing high-level technical customer support ...co-workers while maintaining a high level of professionalism; responsibly lead other employees and make decisions in the absence… more
- ManTech (Washington, DC)
- …Capital Region (NCR).** This is a hybrid position. As a Help Desk Manager, this individual will lead the team providing essential technical assistance ... **ManTech** seeks a motivated, career and customer-oriented ** Help Desk Manager** to join our... operations. Direct and supervise staff providing call center support , service desk support , and… more
- HealthFitness (Cambridge, MA)
- …Recreation** , managed by **HealthFitness** , is seeking a proactive and customer-service-driven ** Lead Front Desk Attendant** to join our team on campus in ... creating meaningful connections with each of our participants to help them move forward. We foster each individual's journey...and efficient experience for all members and guests. You'll lead by example-guiding front desk staff during… more
- SOS International LLC (Boston, MA)
- …access by Government and Contractor leadership, while using the metrics to analyze help desk performance and identify problem areas. Acts as the escalation ... Overview SOSi is seeking a highly qualified Lead Service Desk Manager who is...Desk staff and operations of a technical Service Desk . Cloud-based services support and data analysis.… more
- Montage Marketing Group (MD)
- …Montage Marketing Group wants you! Montage is looking for a full-time Operations Center Help Desk Agent to support a federal government contract. This ... Job Title: Operations Center Help Desk Agent Location: Hybrid -...purposes. + Identify and escalate tickets that require specialized support to the appropriate Lead or internal… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician...ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is ... Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ready to enhance your skills and build… more
- Link Solutions Inc (Frederick, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our team in ... DoD Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will...future and existing information systems. + Serve as senior lead providing oversight to junior staff. + Respond to… more
- Robert Half Technology (Berlin, WI)
- …our client near Berlin, WI! In this role the ideal candidate will oversee their desktop support and help desk team to ensure the efficient delivery of ... Description Job Title: IT Service Desk Lead Job Type: Full-Time (Permanent)...Responsibilities: + Team Leadership: Supervise, mentor, and guide desktop support technicians, promoting a culture of accountability and excellence.… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- … SPECIALIST LEAD (MIELS): Bowhead is seeking Field Service Representatives / Service Desk Specialist Lead to support a customer in Stafford, VA. There ... enterprise services operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite. Positions are… more
- CBRE (Redmond, WA)
- Field Support Analyst - ( Help Desk ) Job ID 227892 Posted 15-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Data & Analytics ... of America **About the Role** As a CBRE Field Support Analyst, you will provide support to...Maintain accurate records of issues and resolutions in the help desk ticketing system. Install, configure, and… more
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