- TEKsystems (New York, NY)
- …on the various clinical/business applications. In speaking with the hiring manager , the Help Desk Support Analyst will manage level 1 service requests ... of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This… more
- Waystar (Louisville, KY)
- …POSITION** We are looking for a proactive and service-driven Help Desk Manager to lead our internal IT support function. This role will oversee daily ... manage day-to-day operations of the IT Help Desk , ensuring timely and effective resolution of support...maintain documentation for IT processes, standard operating procedures, and support resources. + Monitor help desk… more
- TekSynap (Washington, DC)
- …to travel as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech ... Management (CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers,...timely resolution of issues. + Supervise help desk staff and provide guidance and support … more
- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology ... country's most critical role - protecting our national security. Help Desk Support Lead -...dynamic and collaborative atmosphere where cross-functional teams of product manager , engineers, developers, and defense experts work in unison.… more
- Leidos (Ashburn, VA)
- **Description** The National Security Sector within Leidos is seeking Help Desk Manager with strong systems, software, cloud, and Agile experience to ... support a complex program to provide Agile development and...ports of entry (POEs) into the United States. The Help Desk Manager will provide...(POEs) into the United States. The Help Desk Manager will provide oversight to the… more
- NuAxis Innovations (Washington, DC)
- …position. **Job Description** + Quality Assurance Manager (QAM) with Enterprise IT Help Desk /Service Desk Background + The ideal candidate for the ... QAM position, coming from a Help Desk /Service Desk background, should...+ Service Desk -specific certifications such as HDI Support Center Manager or ITSM certifications. Personal… more
- General Dynamics Information Technology (Pearl Harbor, HI)
- …+ Polygraph **Public Trust/Other Required:** None **Job Family:** SCA **Skills:** Help Desk Support ,Information Technology (IT) Systems,Troubleshooting ... of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist...Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on… more
- Tarleton State University (Stephenville, TX)
- …vendor, monitoring service-level agreement (SLA) compliance and ensuring alignment with university support standards. The Manager , Service Desk provides ... Job Title Service Desk Manager Agency Tarleton State University...operational leadership for the university's central IT support desk . This includes oversight of daily… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Manager to join our IT team. If you are seeking a ... exceptional place to work. General Job Description The Service Desk Manager is responsible for the daily...Manager is expected to take ownership of user support issues and be proactive when dealing with them.… more
- Robert Half Technology (San Diego, CA)
- …Key Responsibilities: . Supervise the daily operations of the service desk team, including scheduling, workload balancing, and performance monitoring. . Act ... point for complex or unresolved technical issues. . Ensure all service desk activities comply with established IT policies, procedures, and SLAs. . Monitor… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- ** Help Desk Manager ** **Category:** Business...using Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is ... . **Position Description:** We are looking for a Helpdesk Manager to lead and oversee our helpdesk team. In...our helpdesk team. In this role, you will monitor, support , and manage computer processing activities, ensuring seamless operations… more
- Robert Half Technology (Houston, TX)
- Description We are looking for a dynamic Help Desk Manager with a strong background in IT security to lead our service desk operations and ensure the ... requires a strategic thinker who can manage day-to-day IT support while implementing robust security measures. The ideal candidate...* Oversee the daily operations of the IT Service Desk team to ensure efficient resolution of technical issues… more
- Koniag Government Services (Alexandria, VA)
- DAI Sr. Financial Help Desk Specialist (Secret) Alexandria, VA, USA Req #504 Thursday, June 12, 2025 Koniag Data Solutions, LLC (KDS), a Koniag Government ... Services company, is seeking an experienced DAI Sr. Financial Help Desk Specialist with an active Secret...participant information and assist with providing feedback metrics. + Help support future releases of DAI, including… more
- HealthFitness (Bentonville, AR)
- …Family Whole Health & Fitness Center, managed by HealthFitness, is hiring for a Front Desk Manager in Bentonville, Arkansas. You will assist with front desk ... work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual's journey by creating communities… more
- CACI International (Denver, CO)
- …TS/SCI with a Poly required Security+ certification required 3+ year of experience in Help Desk support and/or system administration Proven experience as a ... Integrated Service Desk Account Manager - Day Shift... help desk technician or other customer support role...help desk technician or other customer support role Experience and knowledge of Microsoft Active Directory… more
- Marriott (Miami, FL)
- …Remotely?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a daily ... basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out… more
- Envista Holdings Corporation (Brea, CA)
- IT Help Desk / Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are ... problems. * Provides updates, status, and completion information to manager , problem request tracking system, and/or users, via voice...customer support requests * Escalate and redirect Help Desk Incidents to the appropriate technical… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) area** . ... you will work closely with staff and customers to help resolve the most difficult and high visibility events....related field + 8+ years of experience in service desk operation, leading IT support teams and… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Technician / Help Desk...streamline and enhance Tier I/II service delivery. Operate the service desk and desk side support in order ... link in your status update to LinkedIn. Job Title Help Desk Technician / Help ...Job Type Full-time Education High School Career Level Experienced (Non- Manager ) Category Information Technology Job Description Provide Tier I/II… more
- NANA Regional Corporation (Alexandria, VA)
- …the daily operations of the organization's IT Service Desk , providing support for computer systems, networks, applications, infrastructure, help - desk ... SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The… more
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