- City of West Des Moines (West Des Moines, IA)
- …the general direction of the ITS Operations Manager, performs Tier 2 (specialized, mission-critical help desk support ) and some Tier 1 (routine ... help desk support ) desktop, laptop, operating system, software, M365, telephony, basic...degree in technology related field preferred. 5 years of help desk or admin support … more
- Insight Global (Kansas City, MO)
- …Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - Help Desk / IT Support background within ... a healthcare environment null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes… more
- General Dynamics Information Technology (Pearl Harbor, HI)
- …mainframe applications and hardware. + Handles problem that the first- tier of help desk support is unable to resolve. + May interact with network ... + Polygraph **Public Trust/Other Required:** None **Job Family:** SCA **Skills:** Help Desk Support ,Information Technology (IT) Systems,Troubleshooting… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …is smarter. We are looking for someone who provides 24x7 Help Desk Support as defined by first response/ Tier 1/Level 1 support . Provides phone and in ... **Job Family:** Help Desk **Skills:** Help Desk Support ,Remote Support...support + Receive, triage and route tickets to Tier 2 Help Desk accordingly… more
- M. C. Dean (Norfolk, VA)
- …and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation. + Communicate with customers, ... on new system design + Provide tier II/III support for customer issues reported through the help desk + Proper documentation of system programming… more
- TEKsystems (Tripler Amc, HI)
- …applications and hardware. * Handles problems that the first tier of help desk support is unable to resolve. * May interact with network services, ... * Associate or bachelor's degree or equivalent. * Provide help desk support and shall...Services and application teams. * Under general supervision, provides second- tier support to end (1)users for PC,… more
- COMSO, Inc (Fort Meade, MD)
- …+ Provides 365 days, 4 days a week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined by first response/ Tier 1 support . + Work with a ... small team providing service availability monitoring and help desk support for internet-like...communicate outage information to co-workers and customers + Provide tier 1 response to customer service requests received via… more
- Robert Half Technology (Jacksonville, FL)
- Description We are seeking a highly motivated and experienced Tier 2 Help Desk Support Specialist to join our IT team. The ideal candidate will provide ... or equivalent practical experience. + 3+ years of experience in a Tier 2 IT Help Desk or Desktop Support role. + Proven expertise in troubleshooting… more
- Kaizen Approach, Inc (Linthicum, MD)
- …+ Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual resources ... that values your technical ambition? We are seeking a Help Desk Specialist to support ...mission-focused customer by providing vital technical and administrative IT support . In this role, you will deliver Tier… more
- Insight Global (Washington, DC)
- Job Description -Provide Tier 1 and Tier 2 Help Desk support to user community (phone, email or drive-by) -Follow established processes, using Active ... PKI certs for secure browsers -iPhone 13 and tablet support (set up email access) -Daily checks and performance...restore and troubleshoot accounts) -Escalate Issues as needed to Tier 3 (Server, Exchange, Network, SharePoint) Teams We are… more
- Leidos (Reston, VA)
- …* Industrial computer and Dell systems installation, configuration, and troubleshooting. * Tier 2 Help Desk support with some Tier 3 support ... The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security (CISS) program. This… more
- General Dynamics Information Technology (Quantico, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,IT End User Support ,IT Service Desk ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier II**...Secret clearance. + **Required Experience:** 5+ years of IT support experience in a Help Desk… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst... Support , Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, ... provide services to our nation. SecuriGence is seeking a Tier 1 Help Desk Analyst...business activity of the organization's end user(s). + Provides tier 1 support to end users for… more
- TekSynap (MA)
- …US Citizen **Overview** We are seeking a part time ** Tier I Help Desk Technician** to provide high quality technical support to our end users. The ... support . + Create, update, and close out help desk tickets accurately and efficiently. +...Tier I Help Desk Technician will be responsible for...Tier I Help Desk Technician will be responsible for answering calls, logging… more
- C4 Planning Solutions, LLC (Camp Pendleton North, CA)
- Position Title: Tier I Help Desk Location: Camp Pendleton,...of entry for support requests within the 24/7 Tier 1 service desk at the Support ... requests from Fleet Marine Forces and other DoD Agencies, help ascertain the nature of the request and attempt...part of the team delivering a professional and effective support center capability, handling calls and contacts for incident… more
- TekSynap (St. Louis, MO)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Tier 2 Help Desk System Administrator is expected tobe able to: + Uses automated information ... 0-2 years IT experience **Overview** We are seeking a Tier 2 Help Desk System...step-by-step solutions or may provideexpertiseto solve first and second tier technical support issues for end-users of… more
- M. C. Dean (Fremont, CA)
- …and networks + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation + Communicate with customers, ... activities include but are not limited to: + Manage physical security system support to meet service level agreements + Analyze physical security system performance… more
- M. C. Dean (Boulder, CO)
- …and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation. + Communicate with customers, ... are key to success in this role. + Manage physical security system support to meet service level agreements. + Analyze physical security system performance and… more
- M. C. Dean (Arlington, VA)
- …and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation. + Communicate with customers, ... include but are not limited to:** + Manage physical security system support to meet service level agreements. + Analyze physical security system performance… more
- RKON (Chicago, IL)
- Analyst ( Tier 1), End User Engineering About us: RKON is an...and Professional Expertise + One to two years in a Help Desk /IT Support related role + ... of service we deliver to our customers. About the position: We are pursuing IT Help Desk (Analyst, End User Engineering) professionals who are looking to build… more
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