- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology ... country's most critical role - protecting our national security. Help Desk Support Lead - Gravity DevSecOps...support and DevSecOps practices, with a focus on ensuring system reliability and security for mission-critical operations. Why Join… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …process flows to other IT systems , create and maintain user accounts + Create Help Desk tickets in the designated ticket tracking system , provide an ... Help Desk Specialist Annapolis Junction, MD...Assist users with account creation, accessing and using IT systems + Update Standard Operating Procedures documents to adapt… more
- DRT Strategies, Inc. (Silver Spring, MD)
- …of new standards (like updates to electronic submission formats), deliver ongoing help desk and training services, and assist with daily operations. ... Food and Drug Administration's is seeking contractor support to help manage and improve systems used for...submission platforms remain effective and secure. Job Summary: The Help Desk Lead oversees multi-queue electronic submission… more
- ManTech (Washington, DC)
- **ManTech** seeks a motivated, career and customer-oriented ** Help Desk Manager** to join our team in the **National Capital Region (NCR).** This is a hybrid ... position. As a Help Desk Manager, this individual will lead...level agreements (SLAs) applying comprehensive knowledge of PC operating systems , knowledge of networking and electronic mail. + Monitor… more
- Chenega Corporation (Arlington, VA)
- …desk processes, procedures, and knowledge base articles. + Manage and maintain the help desk ticketing system , ensuring accurate tracking, and reporting ... understanding of ITIL framework and best practices. + Experience with Jira help desk ticketing systems and remote support tools. + Excellent communication,… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead** to join our team in **Washington, DC.** This is a hybrid ... onsite and 1 day remote. The **Desktop Support Services Help Desk Lead** oversees the help...for a position with ManTech through its online applicant system , please email us at ###@mantech.com and provide your… more
- CACI International (Scott Air Force Base, IL)
- …Strong knowledge of IT service management principles and ITIL framework + Experience with ticketing systems and help desk software + Familiarity with DoD and ... Help Desk Support Lead Job Category:...to join our team in implementing a cutting-edge software system that will transform how USTRANSCOM manages finances and… more
- Binghamton University (Binghamton, NY)
- …Commensurate with experience Binghamton University Information Technology Services is looking for a Help Desk Support Analyst to join our Client Support Services ... team. The Help Desk Support Analyst will provide superior...support role. + Experience with Windows and/or Mac operating systems , Microsoft Office, and general technical troubleshooting + Excellent… more
- DRT Strategies, Inc. (Silver Spring, MD)
- …submission and data standards systems , working under the guidance of a senior help desk lead. This role is responsible for responding to user inquiries, ... Food and Drug Administration's is seeking contractor support to help manage and improve systems used for...standards (like updates to electronic submission formats), deliver ongoing help desk and training services, and assist… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Technician / Help ...Service Desk (vESD) Air Force (AF) IT Service Desk problem/inquiry logging and tracking system . Requirements + ... link in your status update to LinkedIn. Job Title Help Desk Technician / Help ...AFPC facilities located on JBSA-Randolph, Texas Upgrade and configure system software that supports AFPC laptops/desktops, government owned devices… more
- LA Care Health Plan (Los Angeles, CA)
- …Required: At least 2 years of experience in Call Center Help desk , configuring & administering networked computer systems in a Windows environment. ... Help Desk Technician II (Hybrid) Job...User Support: Provide 1st and 2nd -tier user support. Help users resolve system problems, utilize standard… more
- GovCIO (Augusta, ME)
- …self-directed, and able to work with minimal supervision. + Strong understanding of help desk and ticketing system (ServiceNow) + Strong communication ... **Overview** GovCIO is currently hiring for a Help Desk Analyst to support the Department of Veteran Affairs (VA). This position will be full-time and fully… more
- General Dynamics Information Technology (Arlington, VA)
- …Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** BMC Remedy Ticketing System , Help Desk Support,IT Help Desk ... and office automation software via telephone, as appropriate. + Experience with Remedy/ Help Desk Management Systems . + Progressive experience in… more
- SMX (Dahlgren, VA)
- Senior Help Desk Specialist (4406)at SMX(View all jobs) (https://www.smxtech.com/careers/) Dahlgren, VA SMX is looking for a highly motivated Senior Help ... Center Dahlgren Division (NSWCDD) in Dahlgren, VA. The Senior Help Desk Specialist will provide advanced technical...Assist in the installation, configuration, and maintenance of IT systems and equipment in support of the NSWCDD customer… more
- Excentium (Falls Church, VA)
- Help Desk Technician Summary Title: Help Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician ... and commercial organizations. We have an opportunity for a Help Desk Technician supporting one of our...Clearance + Associates Degree in Computer Science, Business Information System or related IT field or 3 years work… more
- Select Medical (Mechanicsburg, PA)
- …referral bonuses -Thorough orientation program -Team-oriented environment -Hands-on training to help desk The Support Specialist is responsible for delivering ... in the resolution of problems reported to the IS Help Desk . This position is primarily responsible...and software, network connectivity issues, as well as any systems in use. + Ensure that all issues are… more
- National Gallery of Art (Washington, DC)
- …Financials system . This role involves managing day-to-day operations of the help desk , troubleshooting system issues, and ensuring timely resolution ... of Oracle systems and integration partners. Leads Help Desk Operations: Oversees and manages the...the GS-13 level in the Federal service, serving as systems administrator for an Oracle Federal Financials system… more
- COOLSOFT (Richmond, VA)
- …and application support. Demonstrated skills with supporting remote users. Working knowledge of help desk ticketing systems . Basic understanding of computer ... Help Desk Analyst (Jobs in Richmond,...This position supports all aspects of the criminal justice system . This position must provide exceptional customer service while… more
- CVS Health (Chicago, IL)
- …compassionate. And we do it all with heart, each and every day. **Position Summary** The Help Desk Associate (Level 1) role is an integral part of our growing ... team. We are looking for a competent Help Desk Associate to provide fast and...to provide fast and useful technical assistance on computer systems . You will answer queries on basic technical issues… more
- BAE Systems (Washington, DC)
- …Lead to provide support to our government customer on an upcoming opportunity. The Help Desk Lead who will be responsible for overall management support and ... coordination for Help Desk support for Tier levels I/II/III,...technicians providing broad-based technical support to end-users of networks, systems , and related services. The Service Desk … more
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