- Koniag Government Services (Washington, DC)
- …Solutions, a Koniag Government Services company, is seeking an experienced Help Desk Manager to lead technical support operations and SCIF security ... with eligibility to obtain SCI access. The role combines technical leadership, team management, and security oversight responsibilities. This...Duties may include but are not limited to:** The Help Desk Manager will oversee all aspects… more
- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead Belong. Connect....missions. As the Help Desk Support Lead , you will manage daily technical support activities, ... country's most critical role - protecting our national security. Help Desk Support Lead -...Serve as the primary point of contact for complex technical issues, troubleshooting system, network, and software problems in… more
- CACI International (Scott Air Force Base, IL)
- Help Desk Support Lead Job...(KPIs) + Serve as an escalation point for complex technical issues + Liaise with other IT teams and USTRANSCOM ... financial auditability and transportation logistics? We're seeking a successful, experience Help Desk Support Lead to join our team in implementing… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support, Technical Support **Certifications:** Security+ CE - ... 5 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Supervisor Transform technology into opportunity as a Help… more
- Leidos (Windsor Mill, MD)
- …considered in lieu of degree. + Must have recent experience supporting an IT help desk in some capacity (drafting, reviewing, or suggesting revisions of ... **Description** Leidos has an exciting opportunity for a ** Technical Writer** on the Knowledge team to support...record of making a positive impact for an IT help desk /service desk . + Experience… more
- Robert Half Technology (Itasca, IL)
- Description We are seeking a dedicated and experienced Lead Help Desk Analyst to oversee and manage the delivery of technical support to end users. In ... Teams, and O365. Team Leadership: Function as the main point of contact for help desk operations, mentoring and supporting junior analysts to ensure timely and… more
- SMX (Fort Belvoir, VA)
- …is a full-time on site position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel + Perform duties as a ... Service Desk Lead (4286) (Ft. Belvoir, VA)...Fort Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on-site… more
- General Dynamics Information Technology (San Antonio, TX)
- …intranet site, which contains information on standards, security policies, technology ordering and technical tips and hints. ** Help Desk Performance** - ... Measure and provide weekly help desk performance reports to Task Lead ,...years of directly related experience supporting help desk operations. Associates Degree in a related technical… more
- Chenega Corporation (Arlington, VA)
- …Intelligence. **Responsibilities** + Lead , mentor, and motivate a team of Help Desk Technicians, fostering a positive and collaborative work environment. + ... Provide technical guidance and support to the Help Desk team, escalating complex issues as...ways to maintain a culture where we excel and lead healthy, happy lives. **Corporate citizenship** Chenega MIOS is… more
- Montage Marketing Group (MD)
- …preferred but not required. + US Citizenship + Ability to obtain Public Trust Responsibilities Help Desk Leadership + Lead , mentor, and develop a team of ... Job Title: Operations Center Help Desk Manager Location: Hybrid or...to grant applicant inquiries, and resolves for resolution of technical problems related to online application submissions. Qualifications +… more
- Cedar Falls Utilities (Cedar Falls, IA)
- …department. This position is responsible tor supervising the day-to-day operations of the Help Desk and providing high-level technical customer support ... Cedar Falls Utilities is currently recruiting for a full-time Help Desk Supervisor to join our Customer...high level support of daily communication operations calls. Provides technical support to phone, cable TV and internet business… more
- ManTech (Washington, DC)
- …position. As a Help Desk Manager, this individual will lead the team providing essential technical assistance to government users, ensuring efficient ... **ManTech** seeks a motivated, career and customer-oriented ** Help Desk Manager** to join our...satisfaction. + Act as an escalation point for complex technical issues and ensure adherence to government security and… more
- Binghamton University (Binghamton, NY)
- …Commensurate with experience Binghamton University Information Technology Services is looking for a Help Desk Support Analyst to join our Client Support Services ... team. The Help Desk Support Analyst will provide superior...directly with other members of the Client Support and Technical Support teams, and works closely with other key… more
- SOS International LLC (Boston, MA)
- …access by Government and Contractor leadership, while using the metrics to analyze help desk performance and identify problem areas. Acts as the escalation ... Overview SOSi is seeking a highly qualified Lead Service Desk Manager who is...Advanced knowledge and hands-on experience of managing a Service Desk staff and operations of a technical … more
- Montage Marketing Group (MD)
- Job Title: Operations Center Help Desk Agent Location: Hybrid - Rockville, MD and home office Employment Type: Full-time, Exempt Salary: $50,000-$55,000 Annually ... you! Montage is looking for a full-time Operations Center Help Desk Agent to support a federal...questions, and referring grant applicants to the IT service desk for any technical issues. Adhering to… more
- Robert Half Technology (Berlin, WI)
- Description Job Title: IT Service Desk Lead Job Type: Full-Time (Permanent) Job Summary: Robert Half is seeking a skilled and motivated IT Service Desk ... the ideal candidate will oversee their desktop support and help desk team to ensure the efficient...desk team to ensure the efficient delivery of technical solutions to end users; additionally, this role presents… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …enterprise services operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite. Positions are ... **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST LEAD (MIELS): Bowhead is...escalating complex problems as needed. + Diagnose and resolve technical issues across systems, applications, and services, following documented… more
- Chenega Corporation (Arlington, VA)
- …skills to ensure seamless and reliable client-side support. The **VIP Help Desk Senior (Class)** serves as the go-to technical expert for end-user support ... **Req ID:** 36902 **Summary** **VIP Help Desk Senior (Class)** **Arlington, VA**...dedicated Tier II support professional embedded with a high-visibility technical office. This role combines advanced customer service capabilities… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …a shift supervisor or lead diagnostician, providing guidance and support to help desk staff. **Required qualifications to be successful in this role:** ... ** Help Desk Specialist** **Category:** Business Consulting,...and modification of users and lists. -Troubleshoot advanced functional, technical , and integration issues with systems. Diagnose and respond… more
- Tractor Supply Company (Brentwood, TN)
- …**Required Qualifications** Experience: 0-2 years' experience. Customer service, retail and technical Help Desk experience preferred. Experience in ... Team Member, Help Desk $17.80 **Overall Job Summary**...Summary** This position is responsible for providing first line technical and non- technical support to all Tractor… more
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