- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead Belong. Connect....missions. As the Help Desk Support Lead , you will manage daily technical support activities, ... country's most critical role - protecting our national security. Help Desk Support Lead -...Serve as the primary point of contact for complex technical issues, troubleshooting system, network, and software problems in… more
- Leidos (Lorton, VA)
- …Vision, and Values guide the way we do business. Seeking an experienced Enterprise Help Desk (EHD) Supervisor/Project Lead to join the Mission Support ... a broad skill set including experience leading projects, managing people, supporting Help Desk operations, collaboration across all customers and MSS teams,… more
- The Greentree Group (Beavercreek, OH)
- Financial Systems Support Analyst ( Help Desk Lead ) + Are you a tech enthusiast who loves solving complex problems? + Do you have a keen eye for detail and ... ABOUT THE OPPORTUNITY As a Financial Systems Support Analyst ( Help Desk Lead ), you will...desk analysts and end-users with varying levels of technical knowledge. + Growth mindset, adaptable, and eager to… more
- SMX (Fort Belvoir, VA)
- …is a full-time on site position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel + Perform duties as a ... Service Desk Lead (4286) (Ft. Belvoir, VA)...Fort Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on-site… more
- Access Dubuque (Dubuque, IA)
- Media Center / Help Desk Lead **Holy Family Catholic Schools** 1 Positions ID: 63393 Posted On 03/10/2025 Refreshed On 04/23/2025 **Job Overview** **Join Our ... Your Calling.** Holy Family Catholic Schools in Dubuque, Iowa, is seeking a **Media Center/ Help Desk Lead ** to join our family! This **full-time** position… more
- Leidos (Stafford, VA)
- **Description** The Leidos National Security Sector is looking for a Help Desk Lead , contingent upon contract award, to join our team in the Quantico, VA ... agencies and 125+ international agencies oProvide domestic and international technical support, including troubleshooting incidents with hardware, PC peripherals,...oA minimum of three (3) years experience as a help desk lead worker in… more
- Robert Half Technology (Puyallup, WA)
- Description We are offering an exciting opportunity for a Tier 1 Help Desk Lead in the IT industry, located in Puyallup, Washington, United States. This role ... accurate customer records. Your role will also involve troubleshooting technical issues and ensuring the smooth operation of our...Tier 1 Support to ensure efficient operation of the help desk . Core Benefits: M/D/V: Can enroll… more
- Chenega Corporation (Arlington, VA)
- …Intelligence. **Responsibilities** + Lead , mentor, and motivate a team of Help Desk Technicians, fostering a positive and collaborative work environment. + ... Provide technical guidance and support to the Help Desk team, escalating complex issues as...ways to maintain a culture where we excel and lead healthy, happy lives. **Corporate citizenship** Chenega MIOS is… more
- University of North Carolina at Charlotte (Charlotte, NC)
- …OneIT teams to perform root cause analysis on chronic issues. + Lead technical change implementations. + Assist the Service Desk Manager with full-time staff ... 12 Essential Duties and Responsibilities: + Manage the Service Desk student technician staff of approx. 30 students annually,...and communicate solutions effectively. + Able to organize and lead complex and/or detailed technical procedures. +… more
- Binghamton University (Binghamton, NY)
- …Commensurate with experience Binghamton University Information Technology Services is looking for a Help Desk Support Analyst to join our Client Support Services ... team. The Help Desk Support Analyst will provide superior...directly with other members of the Client Support and Technical Support teams, and works closely with other key… more
- SOS International LLC (Boston, MA)
- …access by Government and Contractor leadership, while using the metrics to analyze help desk performance and identify problem areas. Acts as the escalation ... Overview SOSi is seeking a highly qualified Lead Service Desk Manager who is...Advanced knowledge and hands-on experience of managing a Service Desk staff and operations of a technical … more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …on-demand access by Government and Contractor leadership, while using the metrics to analyze help desk performance and identify problem areas. + Acts as the ... video: https://vimeo.com/732533072 Summary HII, Mission Technologies is seeking an experienced Lead Service Desk Manager responsible for developing and mentoring… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …enterprise services operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite. Positions are ... **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST LEAD (MIELS): Bowhead is...escalating complex problems as needed. + Diagnose and resolve technical issues across systems, applications, and services, following documented… more
- Robert Half Technology (Philadelphia, PA)
- Description We are in the search for a Help Desk Manager to join our team in Philadelphia, Pennsylvania. This position is in the IT industry, providing an ... for you to manage and mentor a team of help desk technicians, ensuring effective support and...requirements are met with top-tier service. * Handle hands-on technical support for hardware, software, and network issues, striving… more
- CVS Health (Farmers Branch, TX)
- … Desk Supervisor will provide leadership and guidance to our expanding and maturing IT help desk team. This role is responsible for the day to day execution ... team documentation. Through reporting, trending, mentoring, and schedule management, the Service Desk Supervisor will help ensure our high levels of service… more
- Chenega Corporation (Arlington, VA)
- …assist other departments as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... Tier 1 Help Desk Analyst Arlington, VA ....Tier 1 Help Desk Analyst Arlington, VA . Information Technology Join...to reduce user problems. + Provide local and remote Technical Support Services for end user support on the… more
- State of Colorado (Golden, CO)
- IT Service Desk Manager Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4918592) IT Service Desk Manager Salary $108,000.00 - $119,000.00 ... pleased to announce an opening for an IT Service Desk Manager. The person in this role provides leadership...Technology (IT) as the first point of contact for technical support at Mines. In this role, you'll oversee… more
- Amazon (Arlington, VA)
- …customers using Kuiper's satellite network. We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around the ... aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper to transform the...ability to think strategically about the mission, product, and technical challenges, with the ability to build and convey… more
- NANA Regional Corporation (Herndon, VA)
- …**Responsibilities** + Supervises the day-to-day operations of the help desk . + Identifies, researches, and resolves complex technical problems. + ... SUVI is seeking a Service Desk Led to provide Information Technology Support Services...in a timely manner. + Coordinates problems with appropriate technical , professional, and service personnel, along with users who… more
- Chenega Corporation (Washington, DC)
- …Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to distributed PC/networking ... Mid-level Help Desk Support Technician Washington, DC...software installation and configurations. Duties and Responsibilities: + Perform technical , operational, and training support to users of personal… more
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