- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Bench Clearance: Eligible for DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + ... Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a customer incident in Remedy, the call tracking software for every call answered.… more
- T and T Consulting Services (San Antonio, TX)
- …T&T managers. **Required Skills & Qualifications:** + 3+ years experience supporting IT Help Desk + Experience using ServiceNow ticketing system + Experience ... peripheral devices. + Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. + Provide… more
- TekSynap (MA)
- …Must be a US Citizen **Overview** We are seeking a part time ** Tier I Help Desk Technician ** to provide high quality technical support to our end users. ... The Tier I Help Desk Technician will be responsible for answering calls, logging incidents in the ticketing system, and providing customers with accurate… more
- PingWind INC (Cuba, NM)
- …level Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US Naval Base ... Tier 2 - Help Desk... Tier 2 - Help Desk Guantanamo Bay Cuba, NM...on computer and peripheral devices. + As a VTC Technician ; tasked to perform a variety of electronic and… more
- Red River (Chantilly, VA)
- …affect others; you seek to make those around you successful. We are looking for a Tier 1 Technician with an active Secret clearance to join our growing team! The ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit... Tier 1 Technician is primarily responsible for… more
- Insight Global (Kansas City, MO)
- …Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - Help Desk / IT Support background within a ... healthcare environment null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will ... to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring that… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician II Transform technology into opportunity as ... a Help Desk Technician with GDIT. A career in...a Help Desk Technician with GDIT. A career in enterprise IT means...looking for someone who provides 24x7 Help Desk Support as defined by first response/ Tier … more
- Zones LLC (Boston, MA)
- IT Help Desk Technician Professional Services Boston, Massachusetts Salary: USD 30.00 Weekly Apply Description Position at Zones LLC. Company Overview: When ... Twitter @Zones, and LinkedIn and Facebook. Position Overview: IT Help Desk Technician Term: 1...Mass client via telephone, chat and email support + Tier 1 support including triage and basic troubleshooting. Technicians… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Technician / Help Desk Specialist - (694) Share this job as a link in your status update to LinkedIn. Job Title Help Desk ... Conference (VTC) equipment. Implement opportunities to streamline and enhance Tier I/II service delivery. Operate the service desk... Tier I/II service delivery. Operate the service desk and desk side support in order… more
- Trace Systems Inc (Tampa, FL)
- Job Overview Job Title: Help Desk Technician 1...for "bring your own device" (BYOD) is included. Provide Tier -I support to end users as the entry point ... Job Responsibilities Trace Systems is actively recruiting for a Help Desk Technician with expertise...core problem. Escalate more complex problems to next higher tier support level for resolution. Monitor trends in problems… more
- NANA Regional Corporation (Honolulu, HI)
- ASE is looking for a Help Desk Technician to work in Honolulu, HI. The Help Desk Technician operates as part of a key Command and Control, ... Cyber (C4) technical focal point. This role involves providing Tier 1 troubleshooting support for HQ executive community members,...+ At least 2 years of experience in service desk or help desk support… more
- City of New York (New York, NY)
- …and to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the ... customer service quality and availability by working closely with Tier 2, Tier 3 and Vendor support...number: 712972 - Click on the job business title: Help Desk Technician - Click… more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Technician ** willperformor provide supportas part of a24/7, 365-day ... ** ** + ITIL v4 Foundations certification **Overview** Weare seeking a **Junior Help Desk Support Technician ** tosupport theOffice of the Director… more
- Chenega Corporation (Melbourne, FL)
- **Req ID:** 36422 **Summary** ** Help Desk Technician II** **Melbourne, FL** Are you ready to enhance your skills and build your career in a rapidly evolving ... competitive labor rates to fulfill day-to-day contract operations. The ** Help Desk Technician II** will...business activity of the organization's end user(s). + Provide tier 1 support to end users for either PC,… more
- Koniag Government Services (Vienna, VA)
- Help Desk Technician -...IT-related questions. + Managing the customer's ticketing queue. + Tier 1-2 troubleshooting. + Solving issues such as password ... 88-352_** **Other details** + Job Family Client Techncial Support and Training + Job Function Help Desk Support Tech + Pay Type Hourly + Vienna, VA 22180, USA < more
- Whidbey General Hospital (Coupeville, WA)
- JOB SUMMARY The Help Desk Technician provides support services to internal users of the organization's computer systems and data processing network. Acts as ... users in solving their own data processing problems. The Help Desk Technician provides a...+ Aid users who experience technical problems. + Provide Tier I software and hardware support. + Coordinate application,… more
- SOS International LLC (El Paso, TX)
- Overview SOSi is seeking an experienced Help Desk Technician to join our team in El Paso, TX. The Help Desk Technician will be responsible for ... customer support service as single point of contact for Tier 1 and Tier 2 level tickets....diploma or equivalent. Minimum of two (2) years of help desk /technical support experience. Minimum of two… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Required: Active Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and ... VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues to determine… more
- Robert Half Technology (Jacksonville, FL)
- Description We are seeking a highly motivated and experienced Tier 2 Help Desk Support Specialist to join our IT team. The ideal candidate will provide ... or equivalent practical experience. + 3+ years of experience in a Tier 2 IT Help Desk or Desktop Support role. + Proven expertise in troubleshooting and… more
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