- Robert Half Technology (Cedar Rapids, IA)
- …the 4th of July and then start a new role! We are looking for a dedicated Help Desk Tier I/II team member to join our client's team in Cedar Rapids, Iowa. ... continuous improvement. Requirements * At least 1 year of experience in a help desk or IT support role. * Solid understanding of computer hardware and… more
- General Dynamics Information Technology (Quantico, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier II** with GDIT. A career ... meaningful part in improving how agencies operate. Our work depends on a ** Help Desk Analyst Tier II** joining our IT Technology Development division within… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Bench Clearance: Eligible for DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + ... Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a customer incident in Remedy, the call tracking software for every call answered.… more
- TekSynap (St. Louis, MO)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Tier 2 Help Desk System Administrator is expected tobe able to: + Uses automated information ... years IT experience; MS, 0-2 years IT experience **Overview** We are seeking a Tier 2 Help Desk System Administrator to join our Task Order proposal on the… more
- TekSynap (MA)
- …a drug screen + Must be a US Citizen **Overview** We are seeking a part time ** Tier I Help Desk Technician** to provide high quality technical support to our ... end users. The Tier I Help Desk Technician will be responsible for answering calls, logging incidents in the ticketing system, and providing customers with… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information Technology Join our Talent Network Are you ready to enhance your skills and build your career in a ... IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst...Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret… more
- C4 Planning Solutions, LLC (Camp Pendleton North, CA)
- Position Title: Tier I Help Desk Location: Camp Pendleton, CA Position Type: Full-Time, Non-Exempt Salary Range: $55,000 - $60,000 Security Clearance ... point of entry for support requests within the 24/7 Tier 1 service desk at the Support...requests from Fleet Marine Forces and other DoD Agencies, help ascertain the nature of the request and attempt… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM+USA) Job Type Full-time Description Location:Guantanamo Bay ... on position level Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US Naval… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you will be ... + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the first ... more self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem resolution. + Remote… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will ... and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support...to prevent their reoccurrence. + Escalation Management: Collaborate with Tier 3 support teams to resolve issues that require… more
- T and T Consulting Services (San Antonio, TX)
- …T&T managers. **Required Skills & Qualifications:** + 3+ years experience supporting IT Help Desk + Experience using ServiceNow ticketing system + Experience ... peripheral devices. + Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. + Provide… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... + Clearance Level - Secret **Primary Job Specific Skills** + Help Desk ServiceNow ticket management **Other Job Specific Skills** + Works independently… more
- General Dynamics Information Technology (Patuxent River, MD)
- …Active Secret clearance + **Required Experience:** 5 years + **Required Technical Skills:** Help Desk Tier 1 operations. + **Certification Requirements** : ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help ...the problem to ensure a timely resolution. + Provides second- tier support to end users for either PC, server,… more
- Nightwing (Pensacola, FL)
- …support of operations, production and test environments. **Responsibilities include:** + Supports and provides Tier I ( Help Desk ) and Tier II ... with the supervision of a team leader to remotely located users + Tier I experience: General troubleshooting, triage, or performance of specific tasks (ie user… more
- General Dynamics Information Technology (Las Cruces, NM)
- …or more operating systems. + Understand all the different systems that are monitored in the help desk and the Tier level responsibilities for the systems. + ... **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** IT Help Desk ,IT System Administration,Service Desk (Inactive)… more
- City of West Des Moines (West Des Moines, IA)
- …2025 Job Summary Under the general direction of the ITS Operations Manager, performs Tier 2 (specialized, mission-critical help desk support) and some ... Help Desk Specialist II + Type: Full...Tier 1 (routine help desk support) desktop, laptop, operating system, software, M365, telephony, basic… more
- PeaceHealth (Vancouver, WA)
- …in upgrades of technologies and applications including Epic. + Monitors service desk activities during assigned shift to identify real-time trends and problems and ... working with issue management and tracking systems and related service desk management and monitoring tools. (Required) + Experience supporting computer hardware,… more
- Insight Global (Kansas City, MO)
- …Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - Help Desk / IT Support background within a ... healthcare environment null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes… more
- Convey Health Solutions (Fort Lauderdale, FL)
- …mobile devices, and printer/output platforms. Enterprise IT Support technical management functions including: Help Desk Tier I/ Tier II, Network ... and implement a framework to address NOC monitoring/alerting, business impact assessment, Help Desk problem management, and IT service request workflow. +… more
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