- General Dynamics Information Technology (Quantico, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I** with GDIT. A career ... a meaningful part in improving how agencies operate. Our work depends on ** Help Desk Analyst Tier I** joining our IT Technology Development division within… more
- Robert Half Technology (Charlotte, NC)
- Description We are proactively recruiting for Tier II Help Desk Technicians to support future IT projects and long-term client needs. These positions serve ... as the escalation point for Tier I, providing a higher level of technical troubleshooting...recommend solutions Requirements Qualifications: + 2-3 years of IT support/ help desk experience + Proficiency with Windows/Mac… more
- Robert Half Technology (Charlotte, NC)
- Description As part of our proactive recruiting efforts, we are building a pipeline of Tier 3 Help Desk Engineers for upcoming IT initiatives. These roles ... on long-term technical solutions Requirements Qualifications: + 4+ years of IT support/ help desk experience + Strong expertise with Windows Server, networking,… more
- Robert Half Technology (Charlotte, NC)
- Description We are proactively recruiting for Tier 2 Help Desk Support Analysts in the IT realm. This level requires deeper troubleshooting and support ... knowledge for escalated issues. Responsibilities: + Handle tickets escalated from Tier 1 + Troubleshoot advanced desktop, application, and system issues + Assist… more
- Robert Half Technology (Charlotte, NC)
- Description This is a proactive recruiting opportunity. We are building a pipeline of Tier 1 IT Help Desk Technicians to support incoming demand. Candidates ... in the ITSM system + Escalate complex issues to Tier 2 technicians Requirements Qualifications: + 0-2 years of... 2 technicians Requirements Qualifications: + 0-2 years of IT/ help desk experience + Familiarity with Windows/Mac… more
- General Dynamics Information Technology (Washington, DC)
- …an Impact:** + Provide technical support of Windows server systems, performing Tier II and Tier III administration, troubleshooting, and root-cause-analysis ... activities + Perform system administration duties and function + Monitor, manage, and maintain pre-production and production environments, and respond to system alerts + Respond to assigned tasks, incidents, and service requests + Plan, design, and deploy… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- ** Tier 2 Help Desk Specialist - Part-Time (Weekend Night Shift)** **Category:** Service Desk / End User Services **Main location:** United States, Texas, ... Wellness and Well-being programs \#CGIFederalJob \#LI-CP6 **Skills:** + Call/Contact handling + Help Desk /IT Services + Local Problem Management + Process… more
- C4 Planning Solutions, LLC (Camp Pendleton North, CA)
- Position Title: Tier I Help Desk Location: Camp Pendleton, CA Position Type: Full-Time, Non-Exempt Salary Range: $55,000 - $60,000 Security Clearance ... point of entry for support requests within the 24/7 Tier 1 service desk at the Support...requests from Fleet Marine Forces and other DoD Agencies, help ascertain the nature of the request and attempt… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM+USA) Job Type Full-time Description Location:Guantanamo Bay ... on position level Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US Naval… more
- IBM (Frederick, MD)
- …at our Rocket Center, WV location. We are seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support for end ... timely resolution or escalation. * Escalate unresolved issues to Tier 2 or Tier 3 support teams...* 1+ year of experience in customer service or help desk role. * Basic understanding of… more
- IBM (Rocket Center, WV)
- **Introduction** We are seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support for end users experiencing ... timely resolution or escalation. * Escalate unresolved issues to Tier 2 or Tier 3 support teams...* 1+ year of experience in customer service or help desk role. * Basic understanding of… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you will be ... + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical… more
- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means ... part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe and tomorrow is… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will ... and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support...to prevent their reoccurrence. + Escalation Management: Collaborate with Tier 3 support teams to resolve issues that require… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the first ... more self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem resolution. + Remote… more
- Innovation Associates, Inc. (Indianapolis, IN)
- The Role: iA is seeking a customer centric, solutions driven, and dedicated Help Desk Technician to help achieve iA's mission to unleash the full potential ... least a High School Diploma, and prefer some experience working in a Help Desk or IT capacity + Builds strong relationships with customers, internal and external… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- The Help Desk tier II role is to provide end user support and maintenance within the organization's desktop and store computing environment. This includes ... budget accountability. However, through performance of its essential job duties, the Help Desk Tier II can impact company costs and profitability. **REPORTS… more
- SAIC (Washington, DC)
- …and objectives while delivering mission excellence on programs of national importance. SAIC is seeking Tier 1 and 2 Help Desk Support Specialists to join the ... an anticipated decision expected by fall 2025.** The Tier 1 and Tier 2 Help Desk Support Specialist responsibilities include, but are not limited to: +… more
- Centre Technologies (Dallas, TX)
- …excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce ... reports to immediate supervisor and or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage deployment of equipment in… more
- BAE Systems (Washington, DC)
- …Help Desk Lead will be responsible for overall management support and coordination for Help Desk support for Tier levels I/II/III, (eg, Tier I ... (phone and e-mail), Tier II (on-site, floor), Tier III (advanced hardware and software break/fix)), and Asset...(advanced hardware and software break/fix)), and Asset Management. The Help Desk Lead shall lead a team… more
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