- City of Abilene (Abilene, TX)
- …within the ticket before closure. Identify and escalate unresolved Tier 1 issues to Tier 2 Service Desk agents, ensuring a smooth handoff, and further ... year of customer service experience is required. One (1) year of experience in a help desk or technical support role is required. Experience in technical support… more
- SalesFirst Recruiting (Denver, CO)
- …to local service companies, and they all rely on us to find top- tier client-facing professionals, including: SDRs, AEs, Outside Sales Reps Account Managers Sales ... our respected local and national clients. This is a half- desk recruiting role to start. You'll be focused on...$50K + uncapped commission + bonus opportunities) $75K-$110K+ Year 2 OTE | $100K-$130K+ Year 3 OTE 3 Weeks… more
- Wave Dental Professionals (Dearborn Heights, MI)
- …Cambridge Dental Group is seeking a high-performing, motivated Sales Manager to help grow our practice and positively impact patient lives. We're a well-established ... dental office committed to delivering top- tier care-and we're looking for a sales-driven professional who thrives in a fast-paced, patient-centered environment. This… more
- CI - The Manufacturing Career HUB (Poughkeepsie, NY)
- …where every decimal counts? Join our team as a Junior Accountant and help keep our manufacturing operations running smoothly-behind the scenes where the real magic ... that values your passion to succeed, encourages growth, and delivers top- tier solutions around the globe. Responsibilities Principal Responsibilities and Duties:… more
- TekSynap (St. Louis, MO)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Tier 2 Help Desk System Administrator is expected tobe able to: + Uses automated ... years IT experience; MS, 0- 2 years IT experience **Overview** We are seeking a Tier 2 Help Desk System Administrator to join our Task Order proposal… more
- Davis-Ulmer Sprinkler Co. Inc. (Beltsville, MD)
- Tier 2 Help Desk Technician Beltsville, MD 20705 Clear Connection is the trusted technology partner that businesses have been relying on for 30+ years. ... demands of emerging applications. Due to continued growth, we are looking for a Tier 2 Help Desk Technician to support our team in Beltsville, MD. In… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM+USA) Job Type Full-time Description Location:Guantanamo ... Required Experience: 2 -5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US Naval Base… more
- General Dynamics Information Technology (Arlington, VA)
- …+ 5 years of directly related experience supporting help desk Tier 1, Tier 2 and/or Tier 3 operations, preferably supporting a large-scale ... Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System, Help Desk … more
- NuAxis Innovations (Washington, DC)
- …+ Mentor and coach help desk technicians. + Interface with Tier 2 leadership to escalate systemic issues. + Analyze trends and recommend workflow ... a Full-Time position. **Overview:** The Senior Technical Lead for Tier 1 will oversee service desk operations,...improvements. **Qualifications:** + 5+ years in IT support, including 1- 2 years in a leadership role. + Strong grasp… more
- ARSIEM (Annapolis Junction, MD)
- …devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. + ... and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems + Support… more
- DCCA (Fort Meade, MD)
- …devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. + ... System Administrator 2 Location Fort Meade, MD Job Code 2124...large. Growth Opportunities: DCCA makes it a priority to help you grow and support your career advancement. From… more
- Ops Tech Alliance (Fort Meade, MD)
- …position for you. **Responsibilities** + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) + Provide identification, diagnosis and resolution of IT ... System Administrator Level 2 (Fort Meade, MD) **System Administrator Level 2 ** TS/SCI & Full Scope Poly Required Salary Range: $115,000 to $125,000 per year OTA… more
- Amentum (Fort Meade, MD)
- …devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. + ... **Your Impact:** Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If so, look no further. Amentum is seeking a **Systems… more
- Amentum (Fort Meade, MD)
- …and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis, and resolution. + Optimize system ... **Your Impact:** Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If so, look no further. Amentum is seeking a **System… more
- Nightwing (Annapolis Junction, MD)
- …client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and… more
- Lockheed Martin (Fort Meade, MD)
- …to improve reliability and performance * Provide Tier 1 \( Help Desk \) and Tier 2 \(Escalation\) problem identification, diagnosis and resolution of ... problems * Optimize system operations and resource utilization, and perform system capacity analysis and planning * Provide support for the dispatch system and hardware problems and remains involved in the resolution process Knowledge or experience in the… more
- COMSO, Inc (Fort Meade, MD)
- …devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and Tier 3(Escalation) problem identification, diagnosis and resolution ... and using IT systems (U) Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems + Perform… more
- Kaizen Approach, Inc (Linthicum, MD)
- …with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories ... your contributions? We are currently looking to hire a Help Desk Specialist to support our very...very mission-focused customer. In this role you will provide Tier 1 support to end users by utilizing various… more
- Kaizen Approach, Inc (Linthicum, MD)
- …with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories ... that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused...administrative IT support. In this role, you will deliver Tier 1 assistance to end users, troubleshoot issues, and… more
- M. C. Dean (Norfolk, VA)
- …Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation. + Communicate with customers, manufacturers, vendors, and ... the better. We are seeking a **Lenel System Administrator 2 ** to join our **Security and Electronic Systems (SES)**... II/III support for customer issues reported through the help desk + Proper documentation of system… more
