- Competitive Range Solutions, LLC (Fort Meade, MD)
- …Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead /Central Area Business (CAB) Manager for Tech Control to assist ... integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead /Central Area Business (CAB) Manager for Tech Control to spearhead the… more
- Red River (Arlington, VA)
- **Job Summary:** The Tier 2 Helpdesk Lead /CAB Manager is a critical role responsible for overseeing the help desk support operations and the Change Advisory ... supervise and direct help desk employees. **Work Environment:** The Tier 2 Helpdesk Lead /CAB Manager will primarily work within a secure DoD IT environment. The… more
- GCyber (Arlington, VA)
- GCyber is actively seeking an experienced Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee and enhance our help desk operations within a dynamic DoD ... of Tech Control equipment, and excellent leadership skills. As a Tier 2 Helpdesk Lead CAB Manager for Tech Control, you will: + Direct and oversee the… more
- Insight Global (Washington, DC)
- Job Description Our federal client is seeking a Lead Helpdesk Specialist to join their team in Washington, DC. In this role, you will provide top-notch phone, ... email and in-person IT support to 300+ VIP users in a Windows 11 environment. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal… more
- Zantech (MD)
- …work environment. Come join our team! Zantech is looking for an upcoming talented Helpdesk Support Section Lead who oversee a team to maintain an excellent ... delivery of service related to computer hardware and software problems. You will manage and evaluate the performance of a help desk team, ensuring timely and accurate customer service. You will recruit, train, and support help desk representatives and… more
- Hyundai Autoever America (Savannah, GA)
- …environment. Analyzes, resolves and reports/escalates helpdesk related issues to the Helpdesk Team Lead and then to the Manager, Customer Support, as ... Manage assigned tasks and quickly respond to and process Helpdesk tickets using ITSM in a timely and reliable...and update incident history via Service Now, or other Helpdesk applications, as assigned. * Backup/Restore user profiles and… more
- Hyundai Autoever America (Savannah, GA)
- …environment. Analyzes, resolves and reports/escalates helpdesk related issues to the Helpdesk Team Lead and then to the Manager, Customer Support, as ... Manager assigned tasks and quickly respond to and process Helpdesk tickets using ITSM in a timely and reliable...and update incident history via Service Now, or other Helpdesk applications, as assigned. * Backup/Restore user profiles and… more
- Alaka'ina Foundation Family of Companies (Dugway, UT)
- …Specialist (on-site) + System Administrator (on-site) + Database Administrator (on-site) + Helpdesk Lead (on-site) + Helpdesk Technician (on-site) + ... Software Developer (possibility of teleworking from Utah only) + Cybersecurity All Source Analyst (on-site) + Systems Security Analyst (on-site) + IT Asset Manager (on-site) + Test Support (on-site) REQUIRED DEGREE/EDUCATION/CERTIFICATION : + Education and… more
- Palmer College of Chiropractic (Davenport, IA)
- …software and College AV equipment. ORGANIZATIONAL RELATIONSHIPS + Responsible to the Lead Helpdesk Analyst with support responsibility to all other departments ... The Helpdesk Analyst is a member of the College...of 2 years of providing technical support in a helpdesk or desktop support environment, or an equivalent combination… more
- Kean University (Union, NJ)
- … Helpdesk Manager Reporting to the Director of Technical Support Services, the Helpdesk Manager (Managing Assistant Director 2) will lead the IT support team ... world-class technical assistance and customer service to the university community. The Helpdesk Manager will be responsible for managing the day-to-day operations of… more
- Holtec International (Camden, NJ)
- HSI Helpdesk Manager Description: HSI is excited about our continued growth and are seeking Helpdesk Manager who will play a key role in leading our technical ... excellent customer service and resolve all technical issues. The Helpdesk Manager should have a strong technical background and...include, but are not limited to the following: + Lead staff on analyzing and resolving client problems including… more
- Chenega Corporation (Springfield, VA)
- **Req ID:** 31034 **Summary** **Junior Helpdesk Specialist** **Springfield, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... with decades of experience working in the Federal marketplace. The **Junior Helpdesk Specialist** provides superior customer service in support of customer requests… more
- RTX Corporation (Schriever Air Force Base, CO)
- …meet the demands of a rapidly evolving global market. We are seeking a Helpdesk System Administrator to work onsite at Schriever Space Force Base, Colorado Springs ... admins to work through updating processes and procedures. + Monitoring dedicated helpdesk phone lines and/or chat capability for servicing various C2BMC-G team… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 ... the request cannot be resolved, escalate the ticket to the appropriate Task Lead . Coordinate with other Desktop Support teams for support with any baseline… more
- General Dynamics Information Technology (Fairfax, VA)
- …in active listening to diagnose problems, and use various reference sources to rapidly lead callers to problem resolution. + Adhere to Privacy Act as it relates to ... see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling… more
- Commander, Navy Installations (Keyport, WA)
- …Ensures the safeguard of navy property, reporting any shortages or misuse to the Lead Technician or Manager as soon as possible. Takes utmost care in protecting ... sensitive information and promoting information assurance and security controls for accessing systems and data. Work Order and Data Management Provides direct support to the activity managers and end users by inputting and monitoring data collection and data… more
- TEKsystems (Austin, TX)
- …applications. * Follow prescribed guidelines and procedures and seek guidance from technical lead as appropriate * Function as a single point of contact for problems ... referred by other individuals and departments by providing close loop on routine queries * Ability to accurately interpret and fulfill customer requirements to achieve customer satisfaction * Understand team and organizational support structures * Be on time… more
- City of New York (New York, NY)
- …Automation, etc. Overseeing the IT Division and managing Network Services, Applications Services, Helpdesk and Cyber Security Units. Lead a team of over 35 ... environment. Responsibilities include oversight of Network Services, Applications Services, Helpdesk and Cyber Security Units for the management of hardware… more
- Robert Half Technology (Concord, CA)
- …senior management on maintaining our Disaster Recovery /Business Continuity plans * Lead desktop and helpdesk support efforts, ensuring all desktop applications, ... licensing compliance * Troubleshoot or assume ownership of escalated and more complex Helpdesk tickets, resolve Requirements * Must possess a minimum of seven years… more
- MCPc Holdings, Inc. (Akron, OH)
- …appropriate processes for data protection, disaster recovery, and failover procedures + Lead desktop and helpdesk support efforts, making sure all desktop ... strategy and plans + Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security,… more