- Ryder (Montgomery, AL)
- …services, and settings. Ensure network security and connectivity. Provide Tier 2/3 support for escalated network and system issues. Secure critical IT systems, ... to identify and address potential bottlenecks or issues proactively. Provide technical support and guidance to junior team members and assist with their professional… more
- Ryder (Charleston, WV)
- …services, and settings Ensure network security and connectivity Provide Tier 2/3 support for escalated network and system issues Secure critical IT systems, ... to identify and address potential bottlenecks or issues proactively Provide technical support and guidance to junior team members and assist with their professional… more
- Intercom (San Francisco, CA)
- …their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which ... provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses,… more
- TEKsystems (Raleigh, NC)
- …and best practices. Required Qualifications: + 3+ years of experience in an IT Helpdesk or Technical Support role. + Proficiency with ITSM tools, preferably ... Summary: We are seeking a skilled and customer-focused IT Helpdesk Specialist with a minimum of 3 years of...a minimum of 3 years of experience in IT support and a strong background in IT Service Management… more
- Children's Mercy Kansas City (Kansas City, MO)
- …Service Rep Certification or equivalent within 365 days + Employees must obtain Helpdesk International Support Center Analyst Certification or equivalent ... Helpdesk International Customer Service Representative certification (HDI-CSR) Preferred + Helpdesk International Support Center Analyst (HDI-SCA)… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- **Tier 1 Helpdesk Lead and Analyst ** **Category:** Service Desk / End User Services **Main location:** United States, District of Columbia, Lebanon **Position ... . **Position Description:** CGI Federal is seeking a business analyst to join a growing and dynamic program to...member of the Tier 1 Help Desk, providing end-user support . * Anticipated split between the helpdesk … more
- Children's Mercy Kansas City (Kansas City, MO)
- …Helpdesk International Customer Service Representative certification (HDI-CSR) Preferred + Helpdesk International Support Center Analyst (HDI-SCA) ... experience. + Information Technology Infrastructure Language (ITIL) Basics certification Preferred + Helpdesk International Support Center Team Lead (HDI - SCTL)… more
- General Dynamics Information Technology (Wallops Island, VA)
- …years of related experience **US Citizenship Required:** Yes **Job Description:** Database Analyst Associate **- Helpdesk Tech - Secret Clearance** Deliver ... our clients turn data into action as a Database Analyst Associate at **GDIT.** Your work will provide transformative...and equipment. * Break and relink switch paths to support customer requirements and set ups. * Investigate and… more
- Sprinklr (New York, NY)
- …here: The Sprinklr Way. **Job Description** About the Role (what you'll be doing) + Local support of the New Yorkoffice on site 5 days a week + Will be required to ... be flexible in terms of working hours to support onsite events + Global support of all Sprinklr users. + Tracking & documenting of all support activities +… more
- City of New York (New York, NY)
- …PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF ADMINISTRATIVE STAFF ANALYST . The Administration for Children's Services (ACS) protects and promotes the ... in the community. The Division of Administration provides a wide range of support services throughout ACS to ensure all Divisions receive adequate and efficient … more
- Motion Recruitment Partners (Norcross, GA)
- Helpdesk Support Norcross, Georgia **Onsite** Contract $20.5/hr - $20.5/hr Seeking dedicated Onsite IT Customer Service Representatives to join the team in ... supplied in the Service Now Knowledgebase, the agent will seek help from Support Analyst II and/or the Development team (Swarm) to further analyze and find the… more
- Motion Recruitment Partners (Irondale, AL)
- …$21/hr - $25/hr Open to working onsite in Birmingham, Alabama? We have an IT System Support Analyst opening that might be a fit. In this role you will work ... IT Helpdesk /Systems Support Irondale, Alabama **Onsite** Contract...2-4 years' experience installing, configuring and resolving complex PC support issues + Should possess strong customer service skills… more
- TEKsystems (Coppell, TX)
- …REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, ... to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help… more
- COOLSOFT (Raleigh, NC)
- …NCDHHS-AM Note: * Remote Position * Webcam Interview Only Description : The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic ... DOE Status requirement Job interview type Email Recruiter:coolsoft Job Description Analyst : Technical Support , Healthcare, ServiceNow, Ticketing Systems EHR… more
- COOLSOFT (Raleigh, NC)
- …Client Info : NCDHHS-AM Note : * Remote Position Description : The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic ... DOE Status requirement Job interview type Email Recruiter:coolsoft Job Description Analyst : Technical Support , ServiceNow, Service Desk, ASAP Start Date… more
- Precipart (Farmingdale, NY)
- …Team. The Systems Analyst will play a crucial role managing the Helpdesk , responding to service requests, and assisting with projects and deployment. They will ... PrecipartSystems Analyst Farmingdale, NY 11735 Precipart. located in Farmingdale,...mindset, with a strong commitment to providing responsive, solutions-focused support that ensures a positive experience for end users… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst , you will be ... required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory. + Strong communication… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst , ... Requirements Qualifications: + Extensive experience in a Tier 3 helpdesk or advanced technical support role is...a Tier 3 helpdesk or advanced technical support role is essential. + In-depth knowledge of desktop… more
- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …with issuers related to verification of Marketplace insurance data. The ER&R Support Analyst will need to process requests from stakeholders, determine ... calls and emails and complete outreach as necessary. The Support Analyst must maintain a high level...service. + Experience analyzing data or working on a helpdesk . + Must be a US Citizen or Authorized… more
- Fox Rothschild LLP (Greenville, SC)
- **Description** As a member of the Information Services Department, the Technical Support Analyst is responsible for providing outstanding phone and e-mail ... + Minimum of two years of related experience in a technical phone support center/ helpdesk environment; law firm experience preferred. + Application support… more
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