- CACI International (Rome, NY)
- Helpdesk Support Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular ... + Responsible for collection of incident information through customer conversation, and self- service support tools. + Tracks incidents and requests from… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft.... Specialist willprovide technical support services in accordance with the AITP service ... Belvoir, VA Join our Talent Network Junior Helpdesk Support Services ...the environment changes. + Provide Technical Support Services in accordance with the AITP Primary Service… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. ... Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support . + Respond… more
- TEKsystems (Cedar Rapids, IA)
- …ensure an optimal customer experience. Primary Responsibilities *Answer inbound technical support phone calls, chats and emails *Consult with customers and provide ... additional solution in the form of up-selling products and services . *Troubleshoot voice, data, video and connection issues for customers. *Identify, troubleshoot… more
- Motion Recruitment Partners (Hatboro, PA)
- …PA **Onsite** Contract $30/hr - $34/hr We have an excellent career opportunity for a Helpdesk Support Specialist . In this position you will provide critical ... software and hardware support services to company employees and contractors...2+ years specific experience in applications and computer troubleshooting support and/or 2+ years of customer service … more
- UIC Government Services and the Bowhead Family of Companies (Washington, DC)
- **Overview** **IT Helpdesk Specialist (HHSIT-2023-19388):** Bowhead seeks an IT Helpdesk Specialist to provide support via the IT Help Desk to FDA ... They will be Providing the full range of technical support , project management, and call center management services... necessary to manage and maintain a multi-tier IT helpdesk call center to support Intel-based systems… more
- Zantech (Charleston, SC)
- …paced and exciting work environment. Come join our team! Zantech is looking for a HR Helpdesk Specialist to directly support those on the front lines and ... has a working knowledge of the unique issues related to tiered shared services models. The candidate will be responsible for having knowledge in and providing… more
- Commander, Navy Installations (Keyport, WA)
- …and excellent customer service skills to sufficiently provide high-quality customer service support to all levels of users within CNRNW. Must possess ... the Commander, Navy Region Northwest (CNRNW) area. Responsibilities MAJOR DUTIES **Customer Service **Tier 1 Phone Support **Work order assignment and management… more
- Baltimore City Community College (Baltimore, MD)
- …the Student Lab or assist in other areas of the college providing helpdesk support . Responsibilities/Duties Essential Functions: + Respond to clients' telephone ... technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and...managing relatively simple hardware, software or network problems. Answer helpdesk calls and provide desktop support over… more
- Pine Street Inn (Boston, MA)
- Helpdesk Specialist Tier II Department: Information Technology Services Office: 444 Harrison Avenue Location: Boston, MA Position Type: Administrative ... working with the Helpdesk team and be the second tier of support on any helpdesk request or problem. This position will report to the Helpdesk Manager.… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Empire State Development, NYS Title Helpdesk Services Specialist Occupational Category Other Professional Careers Salary Grade NS ... A+ & Network Certification required.* Minimum 4+ years' customer service experience, including phone support in a...necessary; and strong work ethic and attention to detail.* Helpdesk Solution; O365; MS Windows 10+; Mac iOS; MS… more
- Baltimore City Community College (Baltimore, MD)
- Description/Job Summary A Helpdesk Specialist II is responsible for: + Exhibit exceptional customer services skills + Respond to clients requests for ... with customer satisfaction. + Escalate incidents to third level support (Systems/Network Administrators) when appropriate and follow-up in a...in a timely manner. + Enter solutions for all service tickets into the helpdesk software application… more
- Chenega Corporation (Springfield, VA)
- …Time, Regular Summary: Helpdesk Specialist provide superior customer service in support of customer request when contacting the Single-Point-of-Contact ... Senior Helpdesk Specialist - VA Springfield, VA Join our Talent...IT Service Desk This position is contingent upon contract award and government… more
- Chenega Corporation (St. Louis, MO)
- …level! The **Junior Helpdesk Specialist ** provides superior customer service in support of customer requests when contacting the Single-Point-of-Contact ... **Req ID:** 31035 **Summary** **Junior Helpdesk Specialist ** **St. Louis, MO** Chenega...created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS and OCONUS. CARS… more
- Insight Global (Washington, DC)
- Job Description Our federal client is seeking a Lead Helpdesk Specialist to join their team in Washington, DC. In this role, you will provide top-notch phone, ... email and in-person IT support to 300+ VIP users in a Windows 11...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic… more
- Cayuse Holdings (Pendleton, OR)
- … Investigation and Remediation, Munitions Response/Unexploded Ordnance (UXO), Operations Support Services Bases, Ranges, Airfields, and Logistics/Warehouse ... Minimum Qualifications: + High School diploma or GED required + 1 year of Service /Help desk or customer service support experience + Familiarity with… more
- TEKsystems (Owings Mills, MD)
- …level executives. These individuals will be responsible for all standard IT helpdesk support duties (including internal and external calls). Additionally, the ... Description: This is a Tier 1 IT Helpdesk Technician role at our financial customer. This...will initially be trained on either internal or external support within the organization depending on the training cycle.… more
- TEKsystems (Owings Mills, MD)
- Description: Our client is looking to hire a Helpdesk Technician. The Help Desk Specialist answers inbound calls and emails for technical assistance from ... The position answers calls from internal customers who are requesting support to successfully and efficiently complete their job responsibilities. Trouble-shooting… more
- TEKsystems (West Palm Beach, FL)
- Job Overview: We are looking for a competent first level Help Desk Specialist to provide fast and efficient technical assistance to our agencies users. They will ... to multi-task is a must. An excellent Help Desk Specialist must have good technical knowledge and be able...Great benefits and PTO once hired permanently. + 24/7 Support , schedule rotates every 4 months. **Duties:** + Provide… more
- New York Botanical Garden (Bronx, NY)
- The IT Support Specialist , reporting directly to the Director of IT Operations, plays a pivotal role in delivering exceptional technical support to all New ... seamless operations, and maintaining high levels of user satisfaction. The Desktop Support Specialist collaborates closely with colleagues in the Information… more
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