- Pine Street Inn (Boston, MA)
- Helpdesk Specialist Tier II Department: Information... Helpdesk team and be the second tier of support on any helpdesk request or problem. This ... position will report to the Helpdesk Manager. The scope of responsibility for this position...devices such as printers and scanners. + Experience providing support for handheld devices including Windows Mobile, Apple, and… more
- Baltimore City Community College (Baltimore, MD)
- Description/Job Summary A Helpdesk Specialist II is responsible for: + Exhibit exceptional customer services skills + Respond to clients requests for service ... with customer satisfaction. + Escalate incidents to third level support (Systems/Network Administrators) when appropriate and follow-up in a...10 years' experience working as in the capacity of Helpdesk Tier II or Tier III; +… more
- Baltimore City Community College (Baltimore, MD)
- …the Student Lab or assist in other areas of the college providing helpdesk support . Responsibilities/Duties Essential Functions: + Respond to clients' telephone ... technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and...managing relatively simple hardware, software or network problems. Answer helpdesk calls and provide desktop support over… more
- TEKsystems (Owings Mills, MD)
- …level executives. These individuals will be responsible for all standard IT helpdesk support duties (including internal and external calls). Additionally, the ... Description: This is a Tier 1 IT Helpdesk Technician role. This role is open due...will initially be trained on either internal or external support depending on the training cycle. This is the… more
- TEKsystems (Owings Mills, MD)
- …level executives. These individuals will be responsible for all standard IT helpdesk support duties (including internal and external calls). Additionally, the ... Description: This is a Tier 1 IT Helpdesk Technician role with our client. The technician...The primary responsibilities of the position The Help Desk Specialist answers inbound calls and emails for technical assistance… more
- Mass Markets (FL)
- POSITION OVERVIEW IT Helpdesk is a specialist who supports and maintains our integrated IT program. Reporting to the IT Director, you support company IT ... but are not limited to the following: + Desktop Support or IT Help Desk experience + Proficiency researching...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Newtown Savings Bank (Newtown, CT)
- …IT field related to responsibilities listed to fill the role of Systems Specialist II . This position provides solutions for end-user computer, server, ... information within tracking systems regarding end-user issues. The Systems Specialist II also collaborates with both internal...the department as required. + Tier 2 and backup support /coverage for all System Specialist I responsibilities… more
- San Jose State University (San Jose, CA)
- …Service Specialist II Apply now (https://secure.dc4.pageuppeople.com/apply/873/gateway/default.aspx?c=apply&lJobID=521169&lJobSourceTypeID=837&sLanguage=en-us) ... Sr. Director, this position serves as the Customer Service Specialist Tier 2 point of contact. The position will...Knowledge, Skills & Abilities + Ability to provide Tier II technical support + Ability to apply… more
- Iowa State University (Ames, IA)
- Position Title:Instructional Technology Specialist II Job Group:Professional & Scientific Required Minimum Qualifications:Bachelor's degree and 2 years of ... Instructional Technologist II . As a part of the CELT Faculty Support team, this position will collaborate on testing, installing, implementing, and maintaining… more
- Deloitte (Nashville, TN)
- …a career in Deloitte's GPS Technology practice. Work you'll do As a Project Delivery Specialist II in the Technology group you will: + Provide expertise on ... related but not limited to Systems Implementation, Operations & Maintenance, Helpdesk Operations, Software Application Development and Maintenance + Execute a… more
- HCA Healthcare (Nashville, TN)
- … support of the Company's PCs, printers and related equipment. A Technical Support Specialist 2 should be able to operate with moderate management oversite ... family! Jump-start your career as an IT Technical Analyst II today with Parallon. **Benefits** Parallon, offers a total...prioritize assignments. **In this role you will:** + Provide helpdesk support (Tier 2) and resolve complex… more
- General Dynamics Information Technology (Scott AFB, IL)
- …Citizenship Required:** Yes **Job Description:** **General Dynamics Information Technology** is seeking ** HelpDesk Specialist ** in the greater St Louis, MO area ... Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware,Help Desk Support ,Technical Support **Experience:** 1 + years of related experience… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …CMMI ML3 for Services and Development. Link Solutions is seeking a Computer User Support Specialist (Senior-Level) to join our team in Aberdeen Proving Ground, ... Citizen + Non-remote (relocation incentive available) The Computer User Support Specialist will support the...maintain a DoD Secret Security Clearance. + IAT Level II Certification per DoD Directive 8140 (CompTIA Security+ CE,… more
- CGI Technologies and Solutions, Inc. (Kittery, ME)
- **Computer Support Specialist - Active Secret Clearance REQUIRED** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** ... decision for their mission. CGI is seeking a Computer Support Specialist to support a...will be responsible for supporting the IT Manager through helpdesk support at various levels but, primarily… more
- YAI (Queens, NY)
- …with IT service desk team to receive, troubleshoot and resolve Level I and II IT issues escalated for field support assistance/handling. + Responds to service ... across our Brooklyn and Queens locations to provide Technical support ** Key/Essential Functions & Responsibilities + Identifies information technology needs… more
- NetSEA Technologies (Aberdeen Proving Ground, MD)
- NetSEA Technologies is currently seeking Product Support Specialist Roles/Responsibilities: As a Logistician, you will use your expertise to + Assist in the ... development and execution of product support strategies/logistics support that involve planning, coordinating,...and replacement troubleshooting faults with the assistance of the helpdesk and technical assistance teams. + Provide a seamless… more
- Mass Markets (FL)
- …managing audits and frequent investigations to ensure systems remain compliant. + Providing helpdesk support to the rest of the organization, resolving tickets, ... efficiencies and performance. SALARY Commensurate - POSITION RESPONSIBILITIES As a Dialer Specialist , you will provide day-to-day administration and support for… more
- Jacobs (Fort Meade, MD)
- …and describes services available or refers inquiries to other staff * Provides technical support of a limited scope to users and assists them in defining and solving ... software, and technologies for replacement * Monitors and distributes helpdesk calls and assists with report programming * Possesses...* Minimum five years of experience as an IT Specialist * Minimum of Bachelor's Degree in Information Systems,… more
- US Army Acquisition Support Center (Fort Detrick, MD)
- …discretion. Responsibilities Responsible for providing coordination, prioritization, and assistance to helpdesk , hardware, and network support staff provided by ... reports and overall system performance. Performs duties of customer support services responsible for installing, troubleshooting, loading, and fine-tuning the… more
- CACI International (Chantilly, VA)
- …to recurring problems and patterns of problems **Qualifications:** + 1+ year of experience in helpdesk support and or networking + Current IAT Level II - ... None * * * **Description:** The Service Desk Technician will provide frontline support and act as the primary point of contact for large Government organization… more