- Genesee Community College (Batavia, NY)
- …Posted On: Mon May 19 2025 Job Description: GENERAL FUNCTIONS The HelpDesk Technician will provide tier 1 triage and technical support for the ... of time and be able to lift 50lbs. Additional Information: Work Schedule / Availability: Helpdesk hours are Mon - Friday 8am - 4pm. Minimum of a 2 hour shift… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 2 Helpdesk Technician (EITAAS-2024-23089): Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier ... providing the initial set up and operational expansion of the Wave 1 Enterprise Service Desk, Unified Endpoint Management, and Enterprise Support Services.… more
- Waverly Health Center (Waverly, IA)
- …+ Collects the required information for requests and enters the information into the Helpdesk portal. + Provides first- tier problem resolution to Helpdesk ... SCHEDULE FTE: 1 .0 PRIMARY FUNCTIONS Provides high-quality customer service to...inventory of desktop equipment, peripherals, hardware, and software. + Helpdesk Support: + Answers and responds to phone and… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- SATCOM Helpdesk Technician Aberdeen Proving Ground, MD...In Test (BIT) or system alert messages. + Provide Tier 1 and Tier 2 ... are currently hiring for a dynamic and experienced SATCOM Helpdesk Technician . Clearance:Active DoD Secret Clearance Work...Experience Requirements + 2-3 Years of SATCOM experience + 1 + Years of experience in helpdesk is… more
- Hidden Level (Syracuse, NY)
- …to enhance security across various environments. As we expand, we're looking for an IT Helpdesk Technician who will serve as the first line of defense in ... in a timely and professional manner, documenting issues and solutions in the helpdesk system. + Support and troubleshoot user issues across macOS, Windows 10, and… more
- Envita Medical Center (Scottsdale, AZ)
- …more than 200 employees at multiple locations in Arizona. Primary Job Responsibilities: * Provide Tier 1 and Tier 2 level desktop support via phone, email, ... Job Title: IT Support Specialist / Cabling Technician ( Tier 2) Location: Scottsdale, AZ...succeed in this position. * Experience working on a helpdesk team and excellent customer service skills. * 3+… more
- City of New York (New York, NY)
- …resolution. The Bureau of Business Information Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support ... in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical… more
- Insight Global (Ithaca, NY)
- Job Description Insight Global's engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support sitting in upstate new ... Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements * 1 -3 years of experience in a helpdesk /desktop support… more
- Robert Half Technology (Nashville, TN)
- …to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring ... Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our...IT-related certifications (eg, CompTIA Network+, Microsoft Certified Desktop Support Technician ) are a plus. + Ability to work under… more
- TEKsystems (Nashville, TN)
- …top tier /white-glove service for C-Level executives and VIPs. Responsibilities: 1 . Assist in planning, scheduling, and deploying on the Windows 11 migration ... TEKsystems is looking for an End User Services Support technician with a strong, proven technical and experience working...Minimum 4+ years of experience working in technical support, helpdesk , or desktop support role w/some Project Management. *… more
- ChenMed (Miami Gardens, FL)
- …installs, manages and supports personal computer hardware and peripherals. + Follows the Tier 1 process and documentation requirements for all tickets processed. ... to join our team. The Associate IT Service Desk Technician is responsible for providing support for a wide...+ Provides Tier 1 support for mobile devices such… more
- City of New York (New York, NY)
- …safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the Administration Unit. The ... customer service quality and availability by working closely with Tier 2, Tier 3 and Vendor support...networking concepts and network infrastructure. - Knowledge of KACE Helpdesk and WASP MobileAsset Management or similar help desk… more
- SAS Shoemakers (San Antonio, TX)
- …+ Troubleshoot issues with voice, data, applications, and anything else at a Level 1 tier . + Customer Service experience is required + Computer hardware ... Position SAS has an opening for a Desktop Support Technician . The Desktop Support Technician will be...maintaining all IT-related equipment. The primary duties include taking helpdesk phone calls and tickets from end users and… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- …with PCs, smart devices, telephony, and network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application - or hardware - related ... **Overview** Call Center/Help Desk Technician III (BWAK) We are currently searching for...more (4+) years' experience in a technical support or helpdesk role. **Certificates, Licenses, Registration Requirements:** + Prefer A+,Network+… more
- Museum of Fine Arts Boston (Boston, MA)
- …authentication, web, mobile, and desktop versions of Outlook, antivirus/antimalware software, and Tier 1 network and enterprise application support. + Provides ... **Desktop Support Technician ** **Position Overview:** Reporting to the Manager of...troubleshooting and support for all IT Department subgroups, including Helpdesk , Networking, Applications, A/V, and In Gallery Technology. +… more
- Convey Health Solutions (Miramar, FL)
- …requests as a primary user contact. Job functions include: Technical Help Desk Tier I, Network Operations Center monitoring and analysis, and on-site Site Support ... Degree in Computer Science/ MIS. Bachelor's Degree preferred. + 1 to 2 years of experience in a similar...workflow. + Assist with development and maintenance of formal HelpDesk , NOC, and Site Support Desktop knowledgebase, policies and… more
- HCA Healthcare (Asheville, NC)
- …support, tools, and training needed to meet their educational goals. This position is for a Tier 1 IT desktop support Technician with at least 2 years of ... two years' experience in IT desktop support, customer service, helpdesk , and general technology support. **Skills/Special Qualifications** : Customer satisfaction-… more
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