- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 1 Helpdesk Technician (EITAAS-2025-23726): Bowhead seeks a Tier 1 Helpdesk Techniciant that will provide multiple tier ... printing, installation, word processing, electronic mail, and operating systems. The IT Helpdesk Agent will be responsible for working Day, Swing, or Night shifts… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 2 Helpdesk Technician (EITAAS-2024-23727): Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier ... providing the initial set up and operational expansion of the Wave 1 Enterprise Service Desk, Unified Endpoint Management, and Enterprise Support Services.… more
- Waverly Health Center (Waverly, IA)
- …+ Collects the required information for requests and enters the information into the Helpdesk portal. + Provides first- tier problem resolution to Helpdesk ... SCHEDULE FTE: 1 .0 PRIMARY FUNCTIONS Provides high-quality customer service to...inventory of desktop equipment, peripherals, hardware, and software. + Helpdesk Support: + Answers and responds to phone and… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- SATCOM Helpdesk Technician Aberdeen Proving Ground, MD...In Test (BIT) or system alert messages. + Provide Tier 1 and Tier 2 ... are currently hiring for a dynamic and experienced SATCOM Helpdesk Technician . Clearance:Active DoD Secret Clearance Work...Experience Requirements + 2-3 Years of SATCOM experience + 1 + Years of experience in helpdesk is… more
- TEKsystems (Columbus, OH)
- …staff augmentation from a PC Support Technician . The position is primarily responsible for Tier 1 Helpdesk and occasional Tier 2 Deskside Support ... scope of this request is for a PC Support Technician , with primary responsibilities of technical IT call center...collection of information to respond and or resolve routine tier 1 and tier 2… more
- Insight Global (Tampa, FL)
- Job Description A customer is looking for a helpdesk technician to provide over the phone and in person support for internal employees (around 500.) The team of ... Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Tier 1 support experience Experience with a… more
- Georgia Military College (Milledgeville, GA)
- Tier 1 Technician (PT) Job...+ Inventory and label institutional technology equipment + Work tier one helpdesk tickets + Other duties as ... Description Georgia Military College is now accepting applications for a part-time Tier 1 Technician . This position will assist the full-time technicians… more
- Robert Half Technology (Nashville, TN)
- …to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring ... Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our...IT-related certifications (eg, CompTIA Network+, Microsoft Certified Desktop Support Technician ) are a plus. + Ability to work under… more
- Morehouse School Of Medicine (Atlanta, GA)
- …Number NONAC3620 Job Title Help Desk Technician Position Title Help Desk Technician Position Type Non-Faculty Number of vacancies 1 Salary Commensurate with ... experience Department Information Technology Position Summary The Helpdesk Support Technician III plays a critical...Duties Description of Job Duty Key Responsibilities + Provide Tier III support for escalated helpdesk tickets,… more
- Insight Global (San Pedro, CA)
- …https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 1 + year of experience of Tier - 1 Helpdesk /Field Technician Experience ... Job Description An employer is looking for a helpdesk /field technician for an IT Support...of 3+ team members. You will be responsible for tier 1 troubleshooting/basic desktop support/hardware support (copiers,… more
- TEKsystems (New Haven, CT)
- …tools. Some network troubleshooting and backup restoring as well, mail email is outlook. Tier 1 and 2 troubleshooting. Must haves are a Bachelor's degree, Exp ... This higher ed client is seeking a well rounded helpdesk specialist. 80-100% phone support. Teams supports 10,000-20,000 end...prior experience with ticketing system will do. Looking at 1 year plus contract but with the option to… more
- Insight Global (Orange, CA)
- …Requirements - 4+ years of experience with on-site hands on Tier II IT helpdesk / Desktop Support Technician role - 4+ years of experience supporting a ... Description Insight Global is looking for a Desktop Support Technician to work ON-SITE for a large healthcare company...client's new clinics throughout OC / LA / IE. 1 . Work Environment - Functional Demands Work Environment -… more
- TEKsystems (Columbus, OH)
- …will be supporting a busy technical support environment. Role Overview This position focuses on Tier 1 Helpdesk support, with occasional Tier 2 Deskside ... We're looking for a reliable and detail-oriented PC Support Technician for a full-time, onsite role in downtown Columbus, OH. The candidate… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- …with PCs, smart devices, telephony, and network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application - or hardware - related ... **Overview** Call Center/Help Desk Technician III (BWAK) We are currently searching for...more (4+) years' experience in a technical support or helpdesk role. **Certificates, Licenses, Registration Requirements:** + Prefer A+,Network+… more
- SAS Shoemakers (San Antonio, TX)
- …+ Troubleshoot issues with voice, data, applications, and anything else at a Level 1 tier . + Customer Service experience is required + Computer hardware ... Position SAS has an opening for a Desktop Support Technician . The Desktop Support Technician will be...maintaining all IT-related equipment. The primary duties include taking helpdesk phone calls and tickets from end users and… more
- Insight Global (Baton Rouge, LA)
- …- Associate's degree in IT, Computer Science, or related field - At least 1 year of equivalent helpdesk experience - Proficiency in computer hardware diagnostics ... Description We are seeking an energetic, customer-focused IT Support Technician to join a client of clients in Baton...our ticketing system (FreshService) - Escalate complex issues to Tier 2/ Tier 3 support when needed -… more
- NANA Regional Corporation (Herndon, VA)
- …requests and assisting users with requests for password resets or general questions. + Creating helpdesk request for escalation to Tier II and Tier III ... are seeking an IT Support Specialist I (Help Desk Technician ) at our corporate office in Herndon, VA. This...position will provide the timely delivery of high-quality Level 1 services & support to all internal and external… more
- MyFlorida (Clearwater, FL)
- …Law Offices of Public Defender Sara Mollo is hiring an Automated Systems Assistant I. As a Tier 1 Technician , you will be the first point of contact for ... system. + Escalate complex issues to higher-level technical teams ( Tier 2/ Tier 3) as needed. + Perform...IT hardware (PCs, laptops, printers, routers). + Experience with helpdesk software or ticketing systems (eg, ServiceNow, Zendesk) is… more
- First Student (Cincinnati, OH)
- …the transportation industry has to offer.** Work within the Workday Helpdesk case management system. You will help users with configuring, troubleshooting, ... help requests, you will categorize "like" issues, and assign Tier complexity and identify the proper help SME for...or equivalent experience **Minimum Experience or Skills Required** + 1 year of experience with HR Data systems, help-desk… more
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