- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 2 Helpdesk Technician (EITAAS-2024-23089): Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier support to ... providing the initial set up and operational expansion of the Wave 1 Enterprise Service Desk, Unified Endpoint Management, and Enterprise Support Services.… more
- Waverly Health Center (Waverly, IA)
- …+ Collects the required information for requests and enters the information into the Helpdesk portal. + Provides first- tier problem resolution to Helpdesk ... SCHEDULE FTE: 1 .0 PRIMARY FUNCTIONS Provides high-quality customer service to...off-hour on-call support as scheduled. + Educates other information systems staff on existing desktop/ helpdesk technology. +… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- …Built In Test (BIT) or system alert messages. + Provide Tier 1 and Tier 2 support for supported systems and will facilitate escalation to Tier 3 as ... Test Procedures. + Provide technical support to integrate the Helpdesk Lab equipment and SMART T systems ...Experience Requirements + 2-3 Years of SATCOM experience + 1 + Years of experience in helpdesk is… more
- Trace Systems Inc (Shaw AFB, SC)
- …SC The job responsibilities include, but are not limited to: Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, diagnosis, ... Administrator I Location: Shaw AFB, SC Job Responsibilities Trace Systems is actively recruiting for a Helpdesk ...resolution of basic client hardware and software issues); Provide Tier 1 hands-on support to users on… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the… more
- Hidden Level (Syracuse, NY)
- …enhance security across various environments. As we expand, we're looking for an IT Helpdesk Technician who will serve as the first line of defense in supporting ... and a broader technical team to ensure that user-facing systems are secure, reliable, and fully operational. A strong...and professional manner, documenting issues and solutions in the helpdesk system. + Support and troubleshoot user issues across… more
- Robert Half Technology (Nashville, TN)
- …and maintaining end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them ... Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join...issues, providing expert guidance, and ensuring the organization's IT systems operate at peak performance. This is a contract… more
- Proven IT (Phoenix, AZ)
- Tier 1 Engineer Phoenix, AZ (http://maps.google.com/maps?q=Gateway+I+Phoenix+AZ+USA+85008) * IT Apply Job Type Full-time Description The Tier I Engineer is ... This is the basic level of customer support. The Tier I Engineer is a generalist with a broad...with a broad understanding of the hardware, software and systems that the customer has on site and is… more
- Robert Half Technology (Nashville, TN)
- …hardware, software, and network systems , serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring ... Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our...complex issues, and ensuring the efficient operation of IT systems . This is a contract position that offers an… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you ... not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical...customer service skills. + Basic understanding of desktop operating systems (eg, Windows, macOS) and common software applications. +… more
- Envita Medical Center (Scottsdale, AZ)
- …more than 200 employees at multiple locations in Arizona. Primary Job Responsibilities: * Provide Tier 1 and Tier 2 level desktop support via phone, email, ... Job Title: IT Support Specialist / Cabling Technician ( Tier 2) Location: Scottsdale, AZ (located specifically in...technical issues relating to PC hardware, software, and information systems . You will provide advanced helpdesk computer… more
- Insight Global (Ithaca, NY)
- …Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements * 1 -3 years of experience in a helpdesk /desktop support ... engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support sitting in upstate new york. This position is 95% remote… more
- Newtown Savings Bank (Newtown, CT)
- …hardware/software, including print servers and drivers. + Core Banking Solution Support: Provide Tier 1 support and software deployment for Core Banking solution ... Bank is seeking an Information Technology support professional for the role of Systems Support Analyst. The Systems Support Analyst provides solutions for… more
- Nammo Defense Systems, Inc (Perry, FL)
- …optimal performance, reliability, and cybersecurity. ESSENTIAL JOB FUNCTIONS: + Provide Tier 1 /2 technical support, troubleshooting hardware, software, and ... Administrator plays a crucial role in maintaining, optimizing, and securing IT systems to ensure seamless daily operations for end-users. This position is… more
- M. C. Dean (San Jose, CA)
- …Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support. Main responsibilities include but are not ... lives, and changing the world for the better. We are seeking a **System Administrator 1 ** to join our **Security and Electronic Systems (SES)** business Unit. As… more
- Walmart (Bentonville, AR)
- …operations, Server, Storage, Systems and Infra, Data Base Management, Systems Management, Helpdesk , DR/Business recovery practices; Platform as a service ... **Position Summary ** Staff Systems & Infrastructure Engineer GenAI Architecture & Enablement...digital workplace. You'll serve as the technical architect and Tier 3 expert for GenAI and automation solutions, providing… more
- Bright Horizons (Newton, MA)
- …inquiries from business partners. This individual will provide support on issues escalated from the Tier 1 role as well as issues that require a high degree of ... The individual will provide documentation for and training of Tier 1 staff to increase the scope...and must be able to easily adapt to new systems /software/programs with a track record of working with Proprietary… more
- Robert Half Technology (Oklahoma City, OK)
- …to identify and implement solutions to recurring technical problems. Key Responsibilities: + Provide Tier 1 and Tier 2 support to end-users via phone, ... other IT equipment. * Utilize Fresh-Service or similar ticketing systems to track and resolve technical issues. * Follow...password resets, and permissions. + Escalate complex issues to Tier 3 support or vendors when necessary and follow… more
- TEKsystems (Nashville, TN)
- …top tier /white-glove service for C-Level executives and VIPs. Responsibilities: 1 . Assist in planning, scheduling, and deploying on the Windows 11 migration ... repair and preventative maintenance of company issued computer and related systems . 9. Assist System Administrator with M365/O365 administration. Qualifications: *… more
- Percepta (Melbourne, FL)
- …You'll Be Doing** + Answer phone and email requests for technical assistance and perform Tier 1 and 2 troubleshooting and analysis and Complete and disposition ... helpdesk tickets such as: + Create and/or resolve username...there is no current standards + Provide assistance to Tier 2 and 3 supports when workload permits +… more