- Revelyst (San Diego, CA)
- **Job Description** **Technical Product Support Agent- Tier 1 ** We are seeking an experienced **Technical Product Support Agent** to join the Revelyst Golf & ... Technology platform team. As a Tier 1 Technical Product Support Agent you...based upon experience resolving new customer issues to grow helpdesk knowledge base. + Work with customers and manufactures… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 1 Helpdesk Technician (EITAAS-2025-24286): Bowhead seeks an Tier 1 Helpdesk Technician that will provide multiple tier ... and software, including printing, installation, word processing, electronic mail, and operating systems . The IT Helpdesk Agent will be responsible for working… more
- TEKsystems (Flint, MI)
- …the opportunity* *We are looking to set up interviews as early as next week* Job Description Tier 1 Helpdesk TECHNICAL SKILLS Must Have * "Minimum 1 year ... to provide technical assistance and support related to computer systems , hardware, or software. Responds to queries, runs diagnostic...needs * Document all notes required in the appropriate systems so that staff can be educated and prepared… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer calls coming ... into the Tier 1 Help Desk by the third...to calls. + Knowledge of Information Technology network and systems technologies, processes, and methodologies required. About Us IntelliDyne,… more
- TEKsystems (Columbus, OH)
- …role is to provide technical assistance and support related to computer systems , hardware, or software. Responds to queries, runs diagnostic programs, isolates ... for effectively fulfilling customer needs * Document all notes required in the appropriate systems so that staff can be educated and prepared in being successful *… more
- CoreSite (Denver, CO)
- …Technology ("IT") team, the Manager, IT Helpdesk leads and coordinates the Tier 1 helpdesk function that supports CoreSite's end-user community. The ... sharing, and continuous process improvement. Duties: + Manage daily Tier 1 helpdesk operations and...as business needs evolve. + Strong understanding of IT helpdesk operations, workflows, and ticketing systems (eg,… more
- Insight Global (Houston, TX)
- …Oil and Gas Clients in Downtown Houston, TX. This person will be responsible for supporting the helpdesk team in resolving tier 1 and tier 2 support ... business. The ideal candidate for this position will come from a background in Information Systems or generalized helpdesk support, and have a drive to learn and… more
- Trace Systems Inc (Shaw AFB, SC)
- …SCThe job responsibilities include, but are not limited to: + Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, diagnosis, ... This position is pending contract award. Job Responsibilities Trace Systems is actively recruiting for a Helpdesk ...of basic client hardware and software issues); + Provide Tier 1 hands-on support to users on… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the… more
- Actalent (Fort Belvoir, VA)
- …Skills + Proficiency with Cisco products and JIRA for tracking and documentation. + Experience with Tier 1 , Tier 2, and Tier 3 Support (60%, 30%, ... focus on customer service and a positive attitude. + Experience with ticketing systems and processes. Additional Skills & Qualifications + Bachelor's degree in a… more
- Robert Half Technology (Nashville, TN)
- …and maintaining end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them ... Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join...issues, providing expert guidance, and ensuring the organization's IT systems operate at peak performance. This is a contract… more
- Robert Half Technology (Nashville, TN)
- …hardware, software, and network systems , serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring ... Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our...complex issues, and ensuring the efficient operation of IT systems . This is a contract position that offers an… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you ... not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical...customer service skills. + Basic understanding of desktop operating systems (eg, Windows, macOS) and common software applications. +… more
- Proven IT (Tinley Park, IL)
- Tier 1 Engineer Tinley Park, IL...Delivers the first line of support for Proven IT Helpdesk customers + Analyzes and investigates the customer needs ... (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487) * IT Apply Job Type Full-time Description The Tier I Engineer is responsible for various managed IT… more
- LifeCenter Northwest (Bellevue, WA)
- …helpdesk ticketing system, and in person. + Triages helpdesk tickets. + Escalates helpdesk tickets to Tier 2 or Tier 3 as appropriate. + Troubleshoots ... IT Infrastructure, provides support to staff on all company computer systems . The Desktop Support Specialist is responsible for troubleshooting Information… more
- M. C. Dean (Annapolis Junction, MD)
- …Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support. This position requires onsite support at a ... lives, and changing the world for the better. We are seeking a **System Administrator 1 ** to join our **Security and Electronic Systems (SES)** business Unit. As… more
- Unilever (El Segundo, CA)
- …of this role include, but not limited to:** **Technical Support & Troubleshooting** + Provide Tier 1 and Tier 2 technical support for hardware, software, and ... experience. The ideal candidate will have 2-4 years of helpdesk experience and be comfortable working in a fast-paced,...peripheral equipment problems + Support Windows and macOS operating systems , as well as iOS and Android mobile devices… more
- Quality Technology Services, LLC (Suwanee, GA)
- …Third Shift: Midnight - 9 AM, days vary **What You Will Do:** + Provide tier 1 technical support to troubleshoot customer/employee issues. + Answer phones and ... respond to customer/employee requests. + Respond to internal Helpdesk support tickets. + Respond to alarms and take appropriate action to correct the problem or… more
- ManpowerGroup (Columbus, OH)
- …and organize IT hardware and peripherals, maintaining accurate inventory records. + Provide Tier 1 technical support for hardware, software, and network issues ... which will align successfully in the organization. **Job Title: IT Helpdesk & Asset Management** **Location: Columbus, Ohio** **Pay Range: $30-$32hr** (official… more
- Bright Horizons (Newton, MA)
- …inquiries from business partners. This individual will provide support on issues escalated from the Tier 1 role as well as issues that require a high degree of ... The individual will provide documentation for and training of Tier 1 staff to increase the scope...well-being. Whether you're caring for children or powering the systems and partnerships that make it all possible, at… more
