- Novant Health (NC)
- …lead the development, execution, and continuous improvement of ITSM processes across Incident Management, Problem Management, and Knowledge Management. This ... What You Bring + Proven experience managing ITSM processes, particularly in Incident , Problem , and Knowledge Management. + Strong analytical and problem… more
- Guardian Life (Holmdel, NJ)
- Overview: Guardian Life is looking for a dynamic Manager of Major Incident , Problem , and Change & Release Management to join our team! **You Are:** + ... driving root cause resolution, and implementing effective change management practices + Dynamic Manager of Major Incident , Problem , and Change & Release… more
- University of Miami (Miami, FL)
- …Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-time Manager , IT Security of Incident Response to work hybrid in South ... Florida. The Manager , IT Security of incident response will...interact with senior leadership and other business units. + Knowledge of IT end-to-end problem management and… more
- Aveanna Healthcare (Atlanta, GA)
- IT Incident and Release Manager ApplyRefer a FriendBack Job Details Requisition #: 206043 Location: Atlanta, GA 30339 Category: IT Salary: $85,000.00 - ... a meaningful impact in the communities we serve. Requirements Position Overview The IT Incident and Release Manager is responsible for leading the incident … more
- Fiserv (Omaha, NE)
- …on a global scale, come make a difference at Fiserv. **Job Title** Major Incident Manager **About your role:** We are seeking a skilled, detail-oriented and ... proactive Major Incident Manager associate to join the FICC...(or 'shortfalls') have been identified, discussed and documented as Problem Tasks (pTasks) for follow up during the formal… more
- BrightSpring Health Services (Louisville, KY)
- Our Company BrightSpring Health Services Overview The Incident Escalation Manager oversees the Manager on Duty (MOD) team that manages the lifecycle of all ... incident priority when engaging IT support teams. The Incident Escalation Manager will also be responsible...ensure effective and timely communication to business operations. This manager role will drive Problem Management that… more
- CyrusOne (Dallas, TX)
- We are searching for an experienced Incident Manager to join our Quality & Compliance team, a critical component of CyrusOne's Customer Success organization. ... including the tracking of root cause analysis and corrective action activities. The Incident Manager collaborates with both internal and external stakeholders to… more
- Fiserv (Omaha, NE)
- …a global scale, come make a difference at Fiserv. **Job Title** Lead Major Incident Manager **About your role:** We are seeking a highly skilled, detail-oriented ... responsible for working high-pressure situations as the Lead Major Incident Manager for issues which are (or...(or 'shortfalls') have been identified, discussed and documented as Problem Tasks (pTasks) for follow up during the formal… more
- Broadridge Financial Solutions (Edgewood, NY)
- …along the way, come join the Broadridge team. Join our dynamic team as an Incident Manager within our IT Infrastructure division! As Incident Manager ... performing Root Cause Analysis (RCA) to resolution. + Ensure Problem Management processes are followed, and incident ...Problem management + Understanding of ITIL framework for problem management + Knowledge of ITSM is… more
- Amazon (Seattle, WA)
- …operational experience, knowledge of best practices, and effective usage of incident management tools. We're looking for an expert in incident response, ... take risks, and collaborate with remarkable people. This is a senior-level incident management role responsible for leading the incident response function… more
- Transdev (Phoenix, AZ)
- Overview: The Senior Incident Readiness Test Conductor will play a crucial role in assisting with the planning, facilitation, and evaluation of Incident ... This role requires a proactive individual with a strong understanding of incident response principles, excellent communication skills, and the ability to operate… more
- Citigroup (Irving, TX)
- …in a weekend on-call rotation, a few times per year. **Competencies** : + Incident Management + Problem Management + Communication (Written and Verbal) + ... globally. The BCC provides centralized command and control for Major Incident , Cyber Event, and Operational Risk Event support, ensuring continuous improvement… more
- Enterprise Mobility (St. Louis, MO)
- …leading incident response related directly to moderate to complex security incident management + Functional knowledge of security tools and capabilities, ... mitigation of cybersecurity threats facing Enterprise Mobility. The GCS Incident Response (IR) Team under GCS is responsible for...GCS and Enterprise Mobility business functions. As an **IT Manager ** over the IR Team, you will: + Maintain… more
- Eliassen Group (Merrimack, NH)
- **Vendor Incident Manager ** **Merrimack, NH** **Type:** Contract **Category:** Support **Industry:** Financial Services **Reference ID:** JN -032025-101227 ... methods. + Strong negotiation, communication, and analytical skills. + ITIL expertise in Incident , Problem , and Change Management. + Ability to explain complex… more
- Ally (Raleigh, NC)
- …new ways technology can help make experiences better and help people. We are problem solvers, we value diverse thinking, we support one another, and we challenge ... to visit our tech blog at ally.tech The CSIRT Incident Response position at Ally is a member of...capability to learn and develop new techniques. * Strong knowledge of current security threats, techniques, and landscape, as… more
- Citigroup (Irving, TX)
- …in your work, come join us. We'll enable growth and progress together **SOC Incident Response Group Manager (SVP)** Citi's Security Operations Center (SOC) ... Incident Response Team seeks a highly skilled and experienced incident response hands-on practitioner to support and execute critical efforts aimed at protecting… more
- NBC Universal (Englewood Cliffs, NJ)
- …to accomplish job responsibilities. Working closely with the Cyber Response Manager , the Principal Incident Responder will manage workflows, escalations, ... and agile fashion. As a member of the Cyber Incident Response Team, a candidate can expect to utilize...including on-prem and cloud-based environments + Expert - level knowledge of malware analysis techniques, including static and dynamic… more
- IT Concepts (Austin, TX)
- …as part of a team. Preferred: + ITIL v4 certification. + ServiceNow based Incident Management + Knowledge of VA's organizational structure and IT environment. ... spark innovation, and achieve extraordinary milestones. Kentro is hiring a Major Incident Management (MIM) Support Specialist within the VA End Point Support and… more
- Truist (Raleigh, NC)
- …description:** ** This position is office-centric ** The Technology Major Incident Management Engineer is responsible for overseeing, leading, and managing incidents ... recurring issues, and drive continuous improvement initiatives. This role leads problem management activities to identify and eliminate chronic incidents through… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- ROLE DESCRIPTION: The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting ... monitoring environment * 3 years exposure to Service Management/ITIL framework and concepts ( incident , problem , change management, RCA) * 2+ years of proven… more