- Daiichi Sankyo, Inc. (Bernards, NJ)
- …Veeva Vault certifications are preferred. preferred- Knowledge of ITIL processes ( Incident Management , Change Management and Problem Management ) and ... Team and Other Sales related functions.- Implementation: Identify opportunities for process improvement and recommend solutions to enhance the functionality and… more
- Lincoln Financial (Radnor, PA)
- …* Providing leadership and support to the problem management process . * Participating in an on-call Major Incident Management rotation, ... are excited to bring on an Analyst of IT Incident and Problem Management to...of issues to the business and IT throughout the problem recovery process . * Championing and enhancing… more
- NiSource (Columbus, OH)
- …years of experience in IT Service Management , including at least 4 years in a problem or incident management role. + 3+ Years using ServiceNow and report ... timelines. **Essential Functions** + Own the Incident , Major Incident and Problem processes. + Ensures that each process is operating as designed and… more
- NANA Regional Corporation (Fort Shafter, HI)
- …demonstrating an understanding of IT service management , incident management , and problem resolutions process , or equivalent. Veterans encouraged ... compliant: A+, Security+. + Demonstrated experience with IT Service Delivery / Incident Management Process in a large enterprise (supporting Windows O/S,… more
- Truist (Raleigh, NC)
- …may change from time to time. 1. Incident Management : Lead the incident management process to identify, analyze, and resolve incidents in a timely ... actions and improvements. 6. Process Improvement: Develop and maintain incident management policies, procedures and documentation; Identify trends in… more
- East House Corporation (Rochester, NY)
- Incident Management Specialist Rochester, NY (http://maps.google.com/maps?q=259+Monroe+Avenue+Rochester+NY+USA+14607) Job Type Full-time Description Position ... Summary The Incident Management Specialist (IMS) will work in...and unlicensed programs. + Manges the lifecycle of the incident process from open to closure in… more
- IT Concepts (Austin, TX)
- …Update Report. + Observe and provide feedback to continually refine and optimize the incident management process . + Provide mentorship and guidance to junior ... change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Major Incident Management (MIM) Support Specialist within the VA End Point… more
- CACI International (Sterling, VA)
- …Analyze incident data, metrics, and trends to identify areas for improvement in the incident management process . + Support the training of IT staff on ... with other ITSM process teams to ensure proper integration of incident management with related processes. + Support continuous improvement initiatives within… more
- UKG (Ultimate Kronos Group) (Weston, FL)
- …gives you purpose. We're united by purpose, inspired by you. **About The Team:** The Incident Management Team, being part of the IT Service Management ... * 3+ years of experience supporting a global 24x7x365 incident management team in a SaaS environment...* Experience working in a Cloud environment * Excellent problem -solving and decision-making skills to identify root causes and… more
- NANA Regional Corporation (San Antonio, TX)
- The Incident and Problem Management Analyst serves as the primary point of contact for incident and problem reporting within the client organization. ... like to request a reasonable accommodation for any part of the employment process , please contact us at ###@akima.com or ### (information about job applications… more
- CACI International (Sterling, VA)
- Network Incident Management Quality Assurance Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... We are seeking an experienced and detail-oriented ITIL Network Incident Management Quality Assurance Lead to ensure...and issues (early and frequently) + Ensures compliance with process -specific standards and policies, and stays abreast of … more
- JPMorgan Chase (Tampa, FL)
- …from business disruption, minimizing the impact to customers, the Firm, and the Market. Incident management is a 24/7, 365-day global activity driven by any ... disruption eg, application or Clearing House/ Agent Bank outage. As an Incident Management Vice President in Global Command Centers-Payments Operations, you… more
- NANA Regional Corporation (Sterling, VA)
- …experience demonstrating an understanding of IT service management , incident management , and problem resolutions process , or equivalent. To join our ... systems (E911, MWN, etc.). + Demonstrated experience with Service Delivery / Incident Management Process . + Strong written and verbal communication skills. +… more
- Optiv (Fort Worth, TX)
- …will be fully remote and can be hired anywhere in the US._ An Enterprise Incident Management (EIM) Consultant is a highly skilled incident responder capable ... and incidents + Ability to manually collect relevant data sources during an incident . + Ability to identify, describe and report threat vectors and forensic… more
- KeyBank (Brooklyn, OH)
- …and resolve gaps in identification of incidents. . Participation in periodic review of incident management performance and process reviews. . Adhere to ... the job training about the intricacies of KeyBank's Critical Incident process , philosophies, and mission will be...Knowledge of ITIL processes. . Experience or training in incident management principles and practices. . 3-5… more
- University of Miami (Miami, FL)
- …+ Cloud Security certification + Minimum 7 years of relevant experience + Security incident management processes and tools. + Security risk assessment process ... Department Specific Functions + Develops and maintains the security incident response process , including all required supporting...Threat intelligence management lifecycle. + IT end-to-end problem management and root cause analysis is… more
- University of Miami (Miami, FL)
- …hackers to attack IT platforms and automated information systems. + IT security incident management processes and tools. + IT operations and support ... organization. + Manage the day-to-day operations for event and Incident management activities. + Ensure deadlines are...and other business units. + Knowledge of IT end-to-end problem management and root cause analysis, which… more
- JPMorgan Chase (Columbus, OH)
- …supporting of full stack technology systems, applications, or infrastructure. + Working on incident , problem , event management for employee platforms. + ... (ITIL) framework. **Preferred qualifications, capabilities, and skills** + Experience in Incident Management tools, specifically ServiceNow. + Experience with… more
- Amazon (Herndon, VA)
- …operational excellence and improvements to the overall customer experience. ABOUT YOU Incident Management Engineers have a broad skill set with demonstrated ... THE ROLE AWS Support is looking for a leader with a strong background in Incident Management and customer ownership to be there during the moments that matter… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …user community. 6) Define and document metrics to judge efficiency and effectiveness of Incident Management Process . Examples: Mean Time to Repair, Mean Time ... of Manager (MoM) type monitoring environment * 3 years exposure to Service Management /ITIL framework and concepts ( incident , problem , change management… more
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