- Monster (Brillion, WI)
- …corporate networks. In-Depth knowledge of IT Support Desk and Operations activities, including customer service and communications. Strong verbal and ... is to provide technical leadership, manage, motivate, and develop the IT infrastructure team. The IT Infrastructure Manager is operationally responsible for… more
- Monster (Louisville, KY)
- …on-call rotation, and have experience of responding to client needs as raised in Service Desk tickets. Preferred Qualifications: At least 8+ years of technical ... Genesis10 is seeking two Contract Infrastructure Engineer. This is a HYBRID contract to...policies and guidelines. Create documentation and mentor other IT Operations team members. Ability to work in a 24x7… more
- Monster (Silver Spring, MD)
- …and storm surge and support marine navigation. In addition, a real-time Continuity of Operations (COOP) infrastructure is located in the cloud via AWS, with the ... and storm surge and support marine navigation. In addition, a real-time Continuity of Operations (COOP) infrastructure is located in the AWS cloud-west, with the… more
- Monster (Salt Lake City, UT)
- …and operational support. Works closely with UIT teams including Telephone Technicians, Service Desk , Architecture, Security, Network Operations , Electronic ... Information Systems Engineers Design, develop, maintain, and support technical infrastructure that includes network, hardware, database and/or system software… more
- Inside Higher Ed (Raleigh, NC)
- …trends, pinpoint areas for improvement, and inform strategic decisions regarding service desk operations .Other Responsibilities:Other duties as ... ensuring high availability and optimal performance.5. Tier 3 User Support & Service Desk Management (10%):Provide expert Tier 3 technical support: Act… more
- Monster (Montgomery, OH)
- …Cincinnati Ohio 45249 Onsite Requirements: 5 years managing identity management platforms 3 years' service desk tier 2 or higher RMM and/or Intune experience Job ... manage and support the internal Rally point IT physical infrastructure (Servers, switches, firewalls, & workstations) and cloud ...deploying applications through RMM and/or Intune 3 Years of Service Desk Support at a Tier 2… more
- MI Windows and Doors (Nokomis, FL)
- …patio doors, with plants across the country.The IT Support Tech Supervisor ( Operations Support) is tasked with overseeing specific location IT support team members. ... PC deployments, responding to outages, resolving problems, managing customer service , strategic planning, and providing day-to-day user and location support.… more
- Monster (Sacramento, CA)
- …University Union facility, totaling approximately 220,000 square feet, currently houses food service operations , retail operations , multiple meeting and ... a California 501(c)3 not-for-profit corporation. The corporation consists of the facility operations and programs of two buildings: The WELL (Recreation & Wellness… more
- Monster (Spring, TX)
- …As a member of the Infrastructure Team, this position will report to the IT Service Delivery Manager - Service Desk . The IT Service Delivery ... Desktop Support Executive Support Audio-visual (A/V) Manage Engine SCCM Service Now Crestron Security Patching O365 Mobile Device Management SHarepoint/Onedrive… more
- Monster (Rochester, MN)
- …according to purchase order and Client's standards. Works in conjunction with service and business units to relocate equipment as requested by departments. Works ... independently while providing on-site installation, customer service , and technical installation and/or repairs support per department or individual customer… more
- Monster (Louisville, KY)
- …Management Team. Ability to handle and perform in stressful situations. Collaboration with service desk agents who work closely with the incident management ... high-profile events within the organization. Minimum Requirements:3+ years of customer service experience. Knowledge of IT operations , IT systems, policies,… more
- Georgia Systems Operations (Tucker, GA)
- …timesheets, compensation, etc. + Operations Management - Ensures efficient and high-quality operations of the IT service desk functions. Oversees the ... Experience : 10 years in the area of IT service desk , IT Helpdesk, IT Infrastructure...technology and business emergencies. Travel : 10% Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including… more
- City of Detroit (Detroit, MI)
- …for hardware, software and infrastructure . Initiate, assign and resolve tickets using the service desk too. Provide Customer and Service Desk Analyst ... project management) * Water and wastewater business functions and operations SKILL TO: * Use advanced technology * Work...software and infrastructure * Initiate and assign Service Desk Incident using the service… more
- BAE Systems (Columbia, SC)
- …for a new and exciting career, come join our team! BAE Systems is seeking a Service Desk Manager to provide support to our government customer on an existing ... responsible for overall management, support, and coordination of 24x7 Service Desk providing Tier II level IT...Operations Center and remote office locations. The Support Desk Manager shall lead a team of technicians providing… more
- NANA Regional Corporation (Alexandria, VA)
- …Information Technology, or equivalent work experience. + 9+ years of experience in service desk operations , call center, and deskside support. + ... **Responsibilities** + Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems, networks, applications, … more
- City of New York (New York, NY)
- Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst/Analyst CONTROL CODE: OTH-25-01 SUMMARY: ... support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the...OMB staff. The analyst will contribute to improving IT operations and infrastructure by evaluating, testing, and… more
- KBR (Colorado Springs, CO)
- …Help Desk Support Lead to provide hands-on leadership and oversight of help desk operations for the Gravity DevSecOps Pipeline , supporting US Space Force ... focus on ensuring system reliability and security for mission-critical operations . Why Join Us? + Innovative Projects : At...security teams to ensure mission continuity. + Oversee help desk workflows, ensuring adherence to service level… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …support of critical mission needs. Delivering a broad range of Infrastructure Operations , Application Development, Cybersecurity, Virtualization, Cloud and ... for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our...advancement and professional growth while supporting critical missions and operations . Job Responsibilities: + Oversee Tier I and Tier… more
- SAIC (Scott AFB, IL)
- **Description** SAIC is seeking a Help Desk Service Specialist to support an IT Service Desk effort for USTRANSCOM located at Scott Air Force Base (AFB) ... Communications & Cyber Systems Directorate (TCJ6). The successful candidate will assist the Service Desk Functional Lead as the primary point of contact for… more
- Post Holdings Inc. (New Albany, OH)
- …years of experience in IT, with at least five (5) years working in a service desk or technical support role. Broad knowledge and experience with desktop hardware ... Management concepts and ITIL processes is required. Expert understanding of IT Service Desk policies, standards, and protocol. Strong computer skills (Windows… more
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