- Unknown (Brentwood, TN)
- …system administration, storage, transactional databases, robotic process automation, telecommunications, service desk , and end-user services. Ensuring the ... a pivotal role in the management and oversight of the team's technology infrastructure and operations environment. The successful candidate will be tasked with… more
- Metrolink (CA)
- …designed and constructed safely with no or minimal impacts to railroad operations . Manage consultant contracts, contract task orders, schedule, cost, and scope. ... projects while upholding Metrolink requirements and obligations. Develop Design Service Agreements and other funding agreements with project stakeholders. Work… more
- State of Massachusetts (Chelsea, MA)
- …complex issues to supervisor or manager. * Escalate potential major incidents to service desk operations promptly. * Maintain documentation as required ... and services, as well as the Commonwealth Security Operations Center and an enterprise Standard Operating Environment that...to handle the processing of Tier 1 support and infrastructure calls. The Service Desk … more
- IntelliDyne (Washington, DC)
- …Technical Program Manager to lead a complex, high-impact IT contract supporting enterprise infrastructure , service desk operations , and engineering ... and technical leadership across all facets of the program, including IT service desk , infrastructure operations , engineering support, and project… more
- CRC Insurance Services, Inc. (Charlotte, NC)
- …strong technical knowledge with outstanding leadership and communication skills. **Key Responsibilities** ** Service Desk Operations ** + Oversee daily ... + Communicate effectively with executives and stakeholders across diverse geographies. + Align service desk operations with enterprise IT strategy and… more
- Cargill (Atlanta, GA)
- …a fully self- service support model - eliminating the need for traditional service desk operations . Customer-Centric Service Leadership: + Champion ... a customer-first mindset across service desk and field operations . + Implement Experience-Level...as a business. Owns and validates the information technology infrastructure budget to ensure cost effective solutions and expenditures… more
- NANA Regional Corporation (Alexandria, VA)
- …Information Technology, or equivalent work experience. + 9+ years of experience in service desk operations , call center, and deskside support. + ... **Responsibilities** + Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems, networks, applications, … more
- BAE Systems (Washington, DC)
- …IT solutions that enable our customers to achieve their missions. As an **Enterprise Service Desk Analyst** , you'll play a critical role in providing ... challenge, we encourage you to apply. As an Enterprise Service Desk Analyst, you'll provide initial remote... (ESD) for a large government enterprise's internal IT infrastructure . You'll serve as the first point of contact… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …support of critical mission needs. Delivering a broad range of Infrastructure Operations , Application Development, Cybersecurity, Virtualization, Cloud and ... for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our...advancement and professional growth while supporting critical missions and operations . Job Responsibilities: + Oversee Tier I and Tier… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- …The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk . This role ensures the delivery of ... high-quality IT support services, manages a team of service desk analysts, and acts as the...as AI to automate processes. + Work closely with infrastructure , cybersecurity, and application teams to ensure seamless IT… more
- Parsons Corporation (Colorado Springs, CO)
- …in the space domain? We need your help. Our Team is looking for a ** Service Desk Technician** . In this role you will maintain Information Technology (IT) ... innovative, cost effective and intuitive software solutions. Our Space Operations Program Directorate is passionate about making America the...will be the first line of defense in resolving Service Desk issues and providing support for… more
- Link Solutions Inc (Adelphi, MD)
- …support of critical mission needs. Delivering a broad range of Infrastructure Operations , Application Development, Cybersecurity, Virtualization, Cloud and ... for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join...6 months of start date. Preferred: + Information Technology Infrastructure Library (ITIL) v4 certification. + A Microsoft operating… more
- Link Solutions Inc (Adelphi, MD)
- …support of critical mission needs. Delivering a broad range of Infrastructure Operations , Application Development, Cybersecurity, Virtualization, Cloud and ... for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our...6 months of start date. Preferred: + Information Technology Infrastructure Library (ITIL) v4 certification + A Microsoft operating… more
- LA Care Health Plan (Los Angeles, CA)
- …Level 2 technicians. The Technician serves as a key liaison between the IT Service Desk , business units, and other IT teams, collaborating to resolve technical ... performance baselines are completed. Duties Manages complex issues escalated from Level 2 Service Desk Technicians, serving as a key liaison between the IT… more
- General Dynamics Information Technology (Wright Patterson AFB, OH)
- …MS Teams, and the windows operating system. **WHAT YOU'LL NEED TO SUCCEED:** Bring your service desk expertise along with a drive for innovation to GDIT. Our ... Interact with multiple teams to include system administrators, network technicians, infrastructure technicians, and application engineers to restore service … more
- SAIC (Hanover, MD)
- …cabling, external data storage devices, and network interface devices. + In coordination with desk side support and service desk resource teams, provides IT ... **Description** SAIC is seeking a Field Service Technician to perform standard Help Desk... Technician in Hanover, MD** to support a transformational infrastructure program for DCSA. SAIC is proud to be… more
- CyrusOne (Chandler, AZ)
- The Global Service Desk (GSD) supports customers by ensuring system availability, performance, and a great service experience. Core responsibilities include: ... customer inquiries. 5. Delivering professional, timely, and consistent support. As a **Global Service Desk (GSD) Technician** , you will respond to customer… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …support of critical mission needs. Delivering a broad range of Infrastructure Operations , Application Development, Cybersecurity, Virtualization, Cloud and ... for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at Aberdeen Proving… more
- Link Solutions Inc (White Sands Missile Range, NM)
- …support of critical mission needs. Delivering a broad range of Infrastructure Operations , Application Development, Cybersecurity, Virtualization, Cloud and ... CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at White Sands Missile Range,… more
- Link Solutions Inc (Adelphi, MD)
- …support of critical mission needs. Delivering a broad range of Infrastructure Operations , Application Development, Cybersecurity, Virtualization, Cloud and ... for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Associate-Level) to join our team at Adelphi, MD. + Must be… more
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