- WestRock Company (Atlanta, GA)
- …customer prior to leaving the job * Communicates directly with appropriate persons for issue resolution , ie account manager , customer, regional service ... maintenance and other customer requested technical services, including troubleshooting and resolution . Provides independent support to the customer. Is capable of… more
- US Bank (Charlotte, NC)
- …coordination to ensure timely resolution of issues, including each stage of issue resolution , in accordance with Enterprise issue management processes. + ... Performs or drives processes to support effective issue resolution activities. This includes issue identification, issue resolution project… more
- CACI International (Chantilly, VA)
- …and direct operational monitoring to ensure continuity of service and rapid issue resolution . As a Frontline Account Manager , you will provide Tier 1 support ... Service Center Frontline Account Manager Job Category: Information Technology Time Type: Full...network, and infrastructure issues, ensuring fast, accurate triage and resolution . * Create and manage support tickets in a… more
- Truist (Charlotte, NC)
- …4. Manage projects throughout the project lifecycle. Evaluate progress and quality, manage issue resolution process and take corrective action, as necessary. 5. ... years of financial services-related project experience 3. Experience in enterprise issue management, working with technology, risk, regulatory and audit partners to… more
- TD Bank (New York, NY)
- …work with other areas as needed + Identifies and leads problem resolution for complex requirements related issues at all levels **Education & Experience:** ... + **Prior targeted QA/QC monitoring / testing within a compliance issue validation environment** + **Knowledge and experience with performing and non-performing… more
- ManpowerGroup (Chicago, IL)
- …and contractor / subcontractor expectations and troubleshooting and issue resolution , etc.). * Establishes and develops manager relationships within assigned ... process for assigned client, prioritization of orders and requisitions, expedient issue resolution , further refining throughout the process with emphasis… more
- Intuit (Atlanta, GA)
- **Overview** Join the Office of the President (OOP) Executive Team as a full-time Executive Resolution Manager and be a part of our world class customer support ... Intuit's Business Units (BUs) in effort to quickly achieve issue resolution . Our team is an Ambassador...business unit customer experiences team* In summary, the Executive Resolution Manager role requires someone who can… more
- Intuit (San Diego, CA)
- **Overview** Join the Office of the President (OOP) Executive Team as a full-time Executive Resolution Manager and be a part of our world class customer support ... Intuit's Business Units (BUs) in effort to quickly achieve issue resolution . Our team is an Ambassador...unit customer experiences team + In summary, the Executive Resolution Manager role requires someone who can… more
- ARAMARK (Philadelphia, PA)
- …Support filter program through inventory stocking and monitoring, issue resolution and supplier management. + Represent Service Manager equipment challenges ... to suppliers when they arise and manage to resolution . + Arrange for training of Service Manager by vendor to improve Service Manager and Tech expertise and… more
- Hubbell Power Systems (Hamilton, OH)
- …Track progress on all projects and evaluating documentation, reporting findings to the Quality Manager . . Issue Resolution : Review issues documented in a ... of all project's, ensuring documentation is reported to the Quality Manager , and addressing customer complaints. This role involves collaboration with various… more
- American Express (Phoenix, AZ)
- …or control weaknesses within BU processes + Support the End-to-End (E2E) BU issue resolution process, embedding accountability and ensuring lessons learned are ... team. In addition we are looking for a Program Manager who will support all end- to-end issue...ensure transparency and accountability + Overseeing the BU E2E issue resolution process, embedding accountability and ensuring… more
- American Express (Sandy, UT)
- …weaknesses within Corporate Function processes + Support the End-to-End (E2E) CF issue resolution process, embedding accountability and ensuring lessons learned ... and events to ensure transparency and accountability + Overseeing the E2E issue resolution process, embedding accountability and ensuring lessons learned are… more
- City National Bank (Rock Hill, SC)
- …material existing and emerging exposures, Operational Risk Events (ORE) reporting, and issue resolution . * Review and challenge of controls implemented. This ... *OPERATIONAL RISK BUSINESS OVERSIGHT MANAGER I - Entertainment & Sports Banking, Private... issue management practices with proven experience in issue resolution * Ability to handle complexity… more
- American Express (Phoenix, AZ)
- …to ensure transparency and accountability o Supporting and overseeing the E2E issue resolution process, embedding accountability and ensuring lessons learned are ... and Events Management, we are looking for a Program Manager , EP Issues & Events Change Management, focused on...leaders, compliance officers, and regulatory bodies, to facilitate effective issue management and resolution . + Prepare and… more
- Capital One (Richmond, VA)
- …Preferred Qualifications: + Bachelor's Degree or Military experience + 1 year Risk Event/ Issue Manager experience + Certifications in any of the following: ... Sr. Associate, Card Risk Events/Issues Manager (Hybrid) As a Senior Risk Specialist within...and business leads in delivering flawlessly executed event and issue management. Each issue or event is… more
- Adecco US, Inc. (Richmond, VA)
- …clients **Preferred Qualifications:** Bachelor's Degree or Military experience 1 year Risk Event/ Issue Manager experience Certifications in any of the following: ... managers, product owners and business leads in delivering flawlessly executed event and issue management. Each issue or event is a self-contained project; it… more
- Capital One (Richmond, VA)
- Principal Associate, Process Manager (Hybrid) **Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. ... - and then making them better. As a Process Manager within Market Operations, you will play a critical...(ICM) process including, but not limited to:** + **Manage issue and change management request intakes** + **Participate and/or… more
- HNTB (Nashville, TN)
- …join our team of employee-owners. This opportunity entails being responsible for issue resolution , risk management, contract administration and compliance, and ... and issue analysis codifying recommendations, contract position taken, or resolution documents. + Reviews correspondence works with various members of the… more
- V2X (Ashland, VA)
- …(CBRN) threats. We are seeking a highly organized, detail-oriented Deputy Program Manager (DPM) to support the successful execution of a complex, multi-disciplinary ... within a fast-paced, compliance-driven environment. Reporting to the Program Manager , the DPM will play a key role in...align with compliance and quality standards. + Risk and Issue Management + Monitor program risks and issues, develop… more
- Bank of America (Charlotte, NC)
- …+ Create a client-centric culture with in-depth knowledge of clients, timely renewals and issue resolution , and competitive deal structuring as a key partner to ... Credit Manager , Global Wealth & Investment Management Custom Lending...Unit to effectively monitor deals post close including the resolution /elevation of past due issues. May approve and provide… more
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