- Black Diamond Technologies (Chicago, IL)
- …world of behavioral health. Our client is looking for a full-time level 1, level 2 help desk support person with the following qualifications: + College ... and finishing technical tickets with little supervision If you are good with both IT and with people, a good communicator, and highly reliable, we want to take… more
- Inframark, LLC (Katy, TX)
- …are followed. **SCOPE** The Service Desk /Desktop Support Technician provides front line and second level IT Help Desk support. The position must have ... Support Technician role is expected to ensure a high level of customer service across all Inframark offices as...manage multiple tasks simultaneously. The ability to coordination between IT Help Desk and other… more
- Moonlight Companies (Reedley, CA)
- Position Summary: We are seeking an enthusiastic individual for the role of Entry- Level Help Desk Support. The successful candidate will be responsible for ... Windows desktops and iOS devices. Key Responsibilities: - Provide first- level support to end-users via phone, email, and in-person....new technologies and procedures. Preferred Skills - Experience with help desk or technical support roles. -… more
- RKON (Chicago, IL)
- …be part of a casual and family-friendly work environment. Position Profile: We are pursuing IT Help Desk (End User Engineer) professionals who are looking to ... will a strong desire to pursue a career in IT . Our Help Desk professionals...ensure maximum possible service availability and performance + Provides Level 1 and 2 support for incidents (problem/issues) or… more
- Envista Holdings Corporation (Brea, CA)
- IT Help Desk / Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are logged, ... resolves or escalates to the appropriate resource. * First level troubleshooting of laptops, desktops, servers, network related or...Urgency: IT issues usually start at the IT help desk . Must understand… more
- Bentley Systems (Exton, PA)
- IT Help Desk Specialist II **Location:** Office -Based - Exton, Pennsylvania **Position Summary:** The IT Support team is dispersed into regional ... responsible for providing technical support to all Bentley colleagues for any IT incident, service request, or general question. The members of this team… more
- Syneren Technologies Corporation (Colorado Springs, CO)
- Job Title: IT Help Desk Analysts...CE About Syneren: Syneren is an award winning, CMMI Level 3 certified, high quality provider of technology solutions ... Job Location: USAFA, Colorado Springs, CO Salary: $45-50k Job Description IT Help Desk Analysts are responsible for application support and implementation… more
- Mountain Commerce Bank (Knoxville, TN)
- Mountain Commerce Bank ** IT Help Desk Technician** Knoxville, TN 37922 **Mountain Commerce Bank is an Equal Opportunity Employer.** **The goal of Mountain ... level of service for all Bank electronic equipment. **Essential Functions:** ** Help Desk Administration** 1. Provide computer and network support relating to… more
- Safran (OH)
- IT Help Desk Specialist...and track purchasing of hardware and software * Advanced Level - Microsoft Office: Outlook, Word, Excel, PowerPoint, Visio, ... network problems. * Applies appropriate security measures to the IT systems. * Install new / rebuild existing infrastructure...Required Education and Experience * Minimum: 1-2 years of Help Desk Support experience, * 1 year… more
- Adams County Government (Brighton, CO)
- Sheriff - IT Help Desk Technician (Intern) Print (https://www.governmentjobs.com/careers/adams/jobs/newprint/3864577) Apply Sheriff - IT Help ... internship position (20 hours per week). Examples of Duties for Success * Filter Help Desk calls and provide basic support and troubleshooting of a variety… more
- RSDCGROUP (New Orleans, LA)
- …we do. RSDC is seeking highly motivated individuals to join our team of technical help desk professionals. Employees in this role will serve as the first point ... of contact for IT problem resolutions for the Department of the Navy...any full-time shift in our structured, 24 X 7 help desk environment We PREFER you have:… more
- Deloitte (Rosslyn, VA)
- …in computer science, information systems, or other technology-related field + 6+ years of help desk or relevant IT experience + Active Secret Clearance ... + Managing and overseeing the daily operations of the IT service desk , including incident management, service...to ensure quality of service and adherence to service level agreements (SLAs). + Analyzing service desk … more
- First Horizon Bank (Maryville, TN)
- **Description** **Location:** On site at location listed in job posting **Summary** The Level 1 Help Desk Technician is responsible for providing technical ... according to normal support triage, research and documentation. + Level 1 technicians escalate issues as necessary to ...and vendor partners + Experience working in an inbound help desk environment to include knowledge of… more
- Sprinklr (New York, NY)
- …team of IT support members and tracking & documenting of all support service desk activities and managing the overall day-to-day IT Helpdesk + Serve as an ... achieve optimum resolution and closure + Review and report IT Helpdesk ticketing system metrics to IT ...and meticulous attention to detail + Experience working with high- level executives + Strong understanding of Microsoft 365 and… more
- Price Chopper (Schenectady, NY)
- ** IT Lead Analyst, Support Desk ** Date:...or exceeded for both internal and managed service support desk . Interface with second level support groups ... of the Support Desk staff, records and manages ongoing incidents involving IT managed technology. Leads and directs the work of other's and run crisis management… more
- Indigo IT, LLC (Dallas, TX)
- …and incidents. + Strive for first-call resolution; if beyond the capabilities of the service desk , escalate the help desk ticket to the appropriate Tier 2 ... Desk Analyst Remote SUMMARY: Founded in 2001, Indigo IT is an award winning information technology consulting and...of employment) + 2+ years of experience providing end-user help desk or technical support in a… more
- University of Miami (Miami, FL)
- …Help Desk , including prioritizing and delegating tasks. + Monitor Help Desk metrics to ensure that service level agreements (SLAs) are met. + Ensure ... Department has an exciting opportunity for a Sr. Manager, IT Service Desk . The Sr. Manager, ...initiatives, projects, and incidents. + Manage and lead the Help Desk team, including training coordinating work… more
- Janus Henderson Investors (Denver, CO)
- …team via appropriate channels + Help mentor, coach and educate Tier 1 Service Desk team members + Act as a point of contact for Incidents and Service Requests ... together . Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through...Hours Must have skills + 3+ years in an IT Service Desk support role + Knowledge… more
- NANA Regional Corporation (Herndon, VA)
- …to growth opportunities and excellent retirement options. **Job Summary:** Akima is looking for a Help Desk Intern to work in Herndon, VA . The incumbent will ... provide first-tier help desk support for the enterprise and...to remote personnel. + Treats customers with the highest level of professionalism possible. **Qualifications** **Minimum Qualifications:** + **Must… more
- Terracon (Olathe, KS)
- …issues and escalates issues that cannot be resolved in 20 minutes to either a more senior IT Service Desk level or tier 2 support. + Create, modify and/or ... and chat sent to the IT Service Desk system as the first level of...High school diploma or equivalent. + Up to 1-year help desk related experience. + Associate's degree… more