- NuAxis Innovations (Washington, DC)
- **Tier 1 - IT Service Desk Representative **...Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, ... team NOW! We are currently seeking a talented and motivated **Tier 1 - IT Service Desk Representative ** for a Full-Time position. **Overview:** The IT … more
- City of New York (New York, NY)
- …Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support ... Division. Under general direction, the Help Desk Level 1 Representative ...information from initial call to resolution using the Remedy IT Service Management System; - Assist in collecting data… more
- Envista Holdings Corporation (Brea, CA)
- IT Help Desk / Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are logged, ... Urgency: IT issues usually start at the IT help desk . Must understand...WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the… more
- Transdev (Garden City, NY)
- Hiring immediately for IT Help Desk Technician Transdev is proud to offer: + Competitive compensation $60,000 to $65,000/year Benefits include: + Vacation: ... short-term disability, voluntary long-term disability. OVERVIEW: The position of IT Help Desk Technician technical...personnel so classified. The physical demands described here are representative of those that must be met by an… more
- Saia, Inc (Duluth, GA)
- …Assists customers with moving freight outside the United States borders. **Major Tasks and Responsibilities** + Resolves customer requests through various channels of ... **Ready To Go Further?** Saia is a different kind of logistics and transportation company. We do things the right way. You'll see it in our commitment to our people, customers, and community. You'll feel it in the support you get on day one - from leadership… more
- ITW (Troy, OH)
- **Job Description:** Supporting the Heart of the Food Industry: A Role for Help Desk Analysts at ITW Food Equipment Group: As a Service Desk Analyst or Level ... of this role include: . MANAGING EXECUTION: Support and help maintain group efforts. Collaborate as a team to... IT supervisor in plans to better the IT Service desk in both streamline ticket… more
- TekSynap (Chantilly, VA)
- …catalog and support for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice and guidance on installation, ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Tech** willperformor provide...Tech** willperformor provide supportas part of a24/7, 365-day Service Desk (SD) to support IT services and… more
- CACI International (Reston, VA)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... Travel: None * * * CACI is seeking a Help Desk Specialist to join our Luke...CACI! **Responsibilities:** * Perform a daily check of various IT services for the mission by completing a detailed… more
- TekSynap (St. Louis, MO)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** TheTier 2 Help Desk System Administrator is expected tobe able to: + Uses automated information ... ActiveTop-SecretClearance with a CI Poly + HS 8-10 years IT experience; BS, 2-4 years IT experience;... experience **Overview** We are seeking a Tier 2 Help Desk System Administrator to join our… more
- ASM Global (New Orleans, LA)
- POSITION: Help Desk Technician DEPARTMENT: IT REPORTS TO: IT Manager FLSA STATUS: Hourly/Non-Exempt Summary ASM Global, the leader in privately managed ... public assembly facilities, has an excellent and immediate opening for a Help Desk Technician for ASM Global/Caesars Superdome | Smoothie King Center | Champions… more
- Paladin Technologies (Minneapolis, MN)
- …of IT and AV systems for end-users, including executives. + Maintaining help desk ticket queues to ensure proper routing and resolution of issues. ... + 2+ years' experience supporting users in a remote help desk environment preferred. Preferred Qualifications +...Physical Demands: In general, the following physical demands are representative of those that must be met by an… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... expert Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to distributed PC/networking… more
- Koniag Government Services (Woodlawn, MD)
- **Information Technology Help Desk Technician** **Tuknik Government Solutions** , a Koniag Government Services Company, is seeking an experienced **Information ... Technology Help Desk Technician** to support TGS and...and troubleshooting for workstation, laptop, printer, and other similar IT equipment. + Provide basic IT troubleshooting.… more
- TekSynap (Washington, DC)
- …Service Desk Support Services contract. The contract provides and operates an integrated IT Service Desk and IT support services. These services support ... the current and future operational needs of the US International Trade Commission's IT users and their systems. Our Service Desk is the Single Point of Contact… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...offboarding. + Provide account management support. + Process all IT SM tickets to completion. + Provide 24/7 Tier… more
- Teledyne (Huntsville, AL)
- …repetitive issues arise to assist in increasing First Call Resolution rate + Technical Help Desk function + Provide IT support encompassing PCs, networking, ... excitement of being on a team that wins. **Job Description** **Detailed Description:** + General Help Desk function + Answer all phone calls and respond to and… more
- Insight Global (Jeffersonville, IN)
- Job Description Insight Global is looking for a Help desk representative to work on-site for the Presbyterian Church Foundation in Jeffersonville, Indiana. ... . Skills and Requirements 1+ year of experience in an IT Support role Good communication skills null We are a company… more
- Koniag Government Services (Vienna, VA)
- …LLC,** a Koniag Government Services company, is seeking an experienced **Service Desk Representative ** with a **Top-Secret Clearance** to support **Kadiak** and ... three weeks paid time off, and more. The service desk representative is responsible for performing daily...Details** **Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay Type**… more
- TekSynap (Colorado Springs, CO)
- …Service Desk (CSD) Helpdesk Technician serves as the primary IT focal point for HQ USSPACECOM personnel, providing comprehensive technical support across ... **RESPONSIBILITIES** + Serve as the primary point of contact for HQ USSPACECOM IT support, managing an average of 700 tickets monthly + Provide telephone, ticket… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …enterprise services operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite. Positions are ... **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST LEAD...Security+, Cisco, Microsoft, or others). + Experience in managing IT infrastructure, including hardware, software, and networks. + Proficiency… more