- Robert Half Technology (Tampa, FL)
- Description Oversee a team of IT Help Desk Technicians that provide Tier 1 technical support via phone, email, and in-person. Ask appropriate questions ... span of control in a timely manner. Work in IT Service Management ticketing system to timely respond and... requests, including the monitoring, tracking, and coordination of Help Desk functions. Establish and enforce … more
- Robert Half Technology (Tampa, FL)
- …are actively being scheduled - Apply NOW! Summary: Oversee a team of IT Help Desk Technicians that provide Tier 1 technical support via phone, email, ... Robert Half Technology has a new opening for a Help Desk Manager with a local client...span of control in a timely manner. Work in IT Service Management ticketing system to timely respond and… more
- General Dynamics Information Technology (Arlington, VA)
- …Science, Information Sciences, or related IT discipline. + **Required Technical Skills:** Help Desk Tier 1 operations. + **Location:** Onsite in ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help ...Desk Specialist** with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter… more
- CACI International (Hanover, MD)
- …the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of ... to users in accessing and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- …The Alaka`ina Foundation Family of Companies (FOCs) is looking for an IT Tier I/II Help Desk Support professional for our government customer at ... IT Help Desk Specialist... IT Help Desk Specialist Location MD -...Maryland. DESCRIPTION OF RESPONSIBILITIES: + Provides IT Tier I/II service center support + Provide help… more
- Proven IT (Duluth, GA)
- Help Desk Tier 1 Engineer...Tier I Engineer is responsible for various managed IT support related to onboarding and ongoing technical maintenance and ... and is not required to understand the inner workings. RESPONSIBILITIES + Tier I aids support to the Proven IT Helpdesk which is the first line of support for our… more
- INTECON (Fort Huachuca, AZ)
- …Active DOD Security Clearance Required (Secret or Higher) Job Role: EKMS / KMI - Tier 2 Help Desk Technician Location: Onsite - Fort Huachuca, Arizona ... Estimated Close Date: 5/1/2024 INTECON is seeking a full-time Tier 2 Help Desk Technician...Aspetto offers an impressive range of capabilities, including Enterprise IT & Cloud-Based Technologies, Software Development & Cybersecurity, Data… more
- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier II Desktop...ticketing queues. + Working with customer to support their IT needs. + Assisting in issuance and collection of property, ... Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop...security clearance. + Minimum three (3) years of overall IT experience, and at least two (2) years' experience… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active...of experience in the IT field + Experience with IT and Help Desk technologies, to include ... Church, VA) Responsibilities: + Answer calls coming into the Tier 1 Help Desk by...the delivery of quality, mission-aligned services and innovative, people-first IT solutions. IntelliDyne has earned the designation of a… more
- NuAxis Innovations (Chicago, IL)
- ** Tier II Service Desk Specialist** Location...or later. + Certifications in ITIL v3 Foundations + Help Desk Institute's HDA* certification. + Customer ... **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience...2007 or later Certifications in ITIL v3 Foundations or Help Desk Institute's HDA* certification or Customer… more
- Oneida Technical Solutions (Rome, NY)
- …company. + Continue growing your skills and knowledge. A week in the life of a Help Desk Support Specialist, Tier I: + Use software systems engineering and ... Solutions, LLC (OTS) has a rich history of providing IT support and associated services in highly complex, highly...a minimum of 1 year of experience as a Help Desk Support Specialist for the federal… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM) Job Type Full-time Description Location:Guantanamo Bay Cuba ... Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk ...extensive experience in the fields of cyber security, development, IT infrastructure, supply chain management and other professional services… more
- General Dynamics Information Technology (Quantico, VA)
- …some of the world's most complex technical challenges. The Navy **NCIS** team is searching for ** Help Desk Analyst - Tier I** to join their program in ... Be Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** End User Support,ITSM,Remedy Help Desk… more
- SAIC (Las Vegas, NV)
- …challenging career with SAIC in Las Vegas, NV. Duties: + The qualified applicant will provide Tier II help desk support to users unable to resolve tech ... is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team...issues that exceed Tier 1 level support. + The candidate must provide… more
- Black Bear Technology Solutions, LLC (Pocatello, ID)
- Title: Tier 1 Help Desk Support...First, Second, and Third shifts. * Responsibilities: + Provide IT support to all customers + Receive customer IT ... Secret Job Description: Black Bear Technology seeks a cleared Tier 1 Help Desk Support...Management + Strong interpersonal skills + Advanced understanding of IT Service Management processes + Must have a current… more
- GovCIO (Kiln, MS)
- …is hiring for a Service Desk Tech in Mississippi. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with the ... Service Desk and staff to ensure that service levels are...and monitors problems to ensure timely resolution. + Provides first- tier support to end users for either PC, server… more
- KBR (Sioux Falls, SD)
- Title: Tier I Help Desk Belong....dreamers. Core Role and Responsibilities: Provides first line (1st Tier ) technical support to end users of IT ... Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by… more
- KBR (Springfield, VA)
- Title: Tier 1 Service Desk Technician KBR...tasks. + Possess the ability to resolve all assigned Help Desk tickets according to established metric ... is seeking a Tier 1 Service Desk Support Specialist to support government customers in the...effective and accurately document various technical issues utilizing a Help Desk ticket tracking tool. + Be… more
- Insight Global (Princeton, NJ)
- Job Description An employer is looking for a Tier III Help Desk Support Engineer. This person will be solely responsible for helping a team of 40 with their ... Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 5+ years of desktop/ help desk support experience 5+ years of experience… more
- GovCIO (Kiln, MS)
- **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1.0 to provide onsite support for our federal customer. This position will be located ... and will be an onsite position. **Responsibilities** The Service Desk Tech shall perform Tier 1 services...team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by… more